About

About Toma Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.