Company Category: Loyalty and Retention Programs

ZipDeal

ZipDeal is the industry’s first patented Pre-Delivery System (PDS) that transforms the idle “wait for F&I” into a structured, revenue-generating customer experience. Delivered directly to the buyer’s device, ZipDeal walks every customer through key pre-F&I steps—insurance, accessories, surveys, referrals, app downloads, service scheduling, and more. Dealers see more profit, stronger CSI, and measurable consistency across the sales floor.

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Xtime

Xtime is part of a powerful ecosystem of retail solutions from Cox Automotive. Access a comprehensive service platform, designed to drive dealership service revenue, enhance the service experience, and unlock the lifetime value of consumers. +Xtime excels in service scheduling, multi-point inspections, service marketing, and the consumer check-in experience. By enhancing every consumer touchpoint, Xtime ensures a strong ROI and increases the likelihood of repeat business and stands as a leading provider in fixed operations solutions.

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Widewail

STOP BY THE WIDEWAIL BOOTH IN THE NORTH HALL TO GET YOUR CUSTOM REPUTATION AND CUSTOMER EXPERIENCE REPORT. We are offering 15-minute walkthroughs of the data. Each report includes your data benchmarked against the industry. Widewail automates customer review, survey, and video testimonial collection and uses AI to turn feedback into actionable insights. Benchmark your performance against Widewail’s Industry Data Layer of 15M reviews to see how you compare. We help you track performance across 25 customer experience topics, so you know exactly where your experience is better than your peers, and where you have opportunities for improvement.

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VSS Group

At VSS Group, we’re experts in helping auto dealerships, agents, and warranty administrators achieve growth and success. We specialize in value-driven dealer-added solutions that protect automotive customers’ investments while building loyalty through ongoing service and proven results. Our three core products — NitroFill, Cilajet, and Alacarte — provide first-in-class vehicle protection and innovative sales solutions, delivering deep value to your clients. With VSS, your success is our priority. Our team of experts is committed to helping you deepen customer relations through training, ongoing marketing support, and more. Welcome to the VSS Advantage.

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TVI MarketPro3

Since 1982, dealerships have trusted TVI MarketPro3 to drive measurable growth in Fixed Operations. We partner with dealers using intelligent, data-driven marketing strategies across direct mail, AI-powered email and SMS, recall management, social media, Google paid search, and a purpose-built Service BDC CRM. Every channel works together to increase efficiency, grow service revenue, and deliver transparent, provable results.

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TruVideo

TruVideo is the leader in communication technology for the transportation industry, providing innovative, AI-powered video and messaging solutions that build trust and improve customer experiences.

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Toma

Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.

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The National Digital Titling Clearinghouse (NDTC)

The National Digital Titling Clearinghouse (NDTC), powered by CHAMP, is the first and only state-backed digital vehicle titling solution in the United States. NDTC provides a secure, paperless platform that enables automotive retailers, lenders, and insurers to process title transactions faster, eliminate paper-based delays, and reduce fraud risk—bringing efficiency and transparency to vehicle titling nationwide. CHAMP Titles is a leading provider of digital solutions to motor vehicle agencies (MVAs) in the United States. Its patented technologies and platforms streamline and secure motor vehicle administration. Designed for government, CHAMP’s solutions serve a broad ecosystem of MVA constituents, including vehicle retailers, vehicle wholesalers, insurance carriers, fleet operators, lenders, all the service providers that serve each of these industry verticals, and, of course, consumers. CHAMP’s exceptionally popular CHAMPgov platform and the National Digital Titling Clearinghouse are big steps forward toward a paperless, environmentally friendly, digital, secure, frictionless future for the motor vehicle agency industry.

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The Hub Corporation

The Hub Corporation advances wheel-end technology, boosting reliability and efficiency for trucking and trailers with a new standard in heavy-duty hub caps.

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Test Drive To Go

Test Drive To Go speeds up the test-drive-to-sale process with less communication and less wasted time. Customers book test drives in seconds, your team gets instant notifications, and vehicles are ready before they arrive. Faster process, higher show rates, less salesperson drama, better customer experiences — and MORE SOLD CARS. Period!

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