Company Category: Loyalty and Retention Programs

BG Products, Inc.

BG Products, Inc., drives profitability to fixed operations worldwide through a complete menu of the highest quality fluid maintenance products, equipment and training. We study the latest technologies to supply the appropriate chemistry using the most effective method of delivery. We provide the necessary training to teach vehicle owners on the best ways to care for their vehicles. With our proven customer retention programs, BG helps ensure vehicle owners return to your shop for automotive maintenance.

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Better Car People

Better Car People provides a Collaborative Intelligence approach to cross-channel online engagement. The company has connected dealerships with customers since 2010, gathering data on best practices for fast, personalized communication to keep pace with ever-changing consumer behavior. Better Car People combines intelligent humans and AI-enabled technology to respond to customers quickly and carefully. By any means — text, chat, email, or phone — even when you’re asleep. Amazing Tech. Smart People. Unmatched Experience.

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AutoEngage.ai

AutoEngage’s A.I. Service Assistant “proactively” engages service customers in 2-way conversations throughout their ownership lifecycle using the most advanced Natural Language Processing in the market and books the appointment directly on the scheduler with no human interaction to increase retention, drive revenue, reduce cost and maximize customer lifetime value.

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AutoAlert

AutoAlert is transforming dealership profitability with innovative, data-driven solutions that strengthen customer relationships and boost long-term loyalty. Since 2002, we’ve led the industry as the #1 provider of automotive software and data mining—empowering dealers to drive repeat sales, service revenue, and customer retention. Now, with the launch of AutoAlert Enterprise, we’re taking performance to a new level. This first-of-its-kind, multi-rooftop CRM and data-mining platform gives dealer groups unified visibility across every store—connecting customer data, opportunities, and inventory insights into one intelligent ecosystem. Enterprise enables groups to protect active deals, share inventory strategically, and deliver a consistent brand experience across all rooftops. Through powerful partnerships and smart technology, AutoAlert helps dealerships uncover new opportunities and streamline processes with intelligent workflow automation. Our advanced CRM platform, AutoAlert CXM, delivers a complete suite of tools to manage customer interactions, while task notifications and real-time alerts—sent straight to your team through our mobile app—ensure no opportunity slips through the cracks. Backed by industry-leading data protection and certified to SOC 2 Type 2 and ISO/IEC 27001:2013 standards, AutoAlert is your trusted partner in delivering secure, elevated customer experiences—now with enterprise-scale intelligence built for the modern dealership group.

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Auto Media Marketplace

Auto Media Marketplace (AMM) is a centralized marketplace that connects advertisers with an incredible collective of media partners aligned to reeducate the industry on the power, accessibility, and attributable nature of media today.​

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Auto Butler / Broadway Car Wash

Broadway Equipment Company is the industry leader in providing innovative car washing solutions. Since 1977 we have engineered, designed, sold, and supported car wash equipment that is specifically suited to best serve the dealer market. We are a family owned business with a rich history in the car wash industry and proven knowledge to help you make the best choices for your car wash.

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Applied Concepts

Applied Concepts, Inc. (ACI) has over 25 years of experience providing tailored power conversion systems for a wide range of highly-specialized applications. ACI excels at custom designs and build-to-spec opportunities while having a wide-selection of off-the-shelf solutions. We offer a large line of LED drivers, High-Bright panel modifications (1000+ nits) for sunlight readability, NVIS Panel Modifications (MIL-STD-3009) for night-mode applications, Dual-Mode displays capable of both day/night functionality, LCD panel accessories and CCFL inverters. Additionaly ACI aquired Pixel Scientific in May 2024 and now Has the abaility to resize and remanufactuure LCD’s. | Applied Concepts is a leading automotive dealership training and performance solutions provider with more than 40 years of experience helping franchised and independent dealerships improve sales, service, and BDC communication performance. Through Conversation Labs, our AI-powered training platform, dealerships practice real customer conversations using dynamic simulations built from real-world dealership scenarios. These simulations mirror actual customer behaviors, objections, and decision points—allowing teams to develop stronger phone skills, clearer communication, and more consistent appointment outcomes in a controlled learning environment. Our solutions combine automotive communication training, mystery shopping, call analysis, and performance coaching tools to help dealerships increase appointment set and show rates, improve close ratios, and standardize customer experience across departments.

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Anaphora

The Anaphora platform empowers OEMs and Dealer Groups to elevate and control their brand experiences in all digital touch points. Anaphora can function stand-alone or as a natural complement to your CRM and CDP. With Anaphora, OEMs and their entire dealer network and partners will get powerful features specifically built for the Automotive industry: • The industry’s most user-friendly email editor for branded content –automatically 100% CI-compliant • One platform for the entire organization, including HQ, NSC, Regions, Dealerships, and Agencies. • A CI-compliant platform for event creation (test drives, vehicle launches, track days, etc.)

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American Auto Protection

American Auto Protection provides VSC, Gap, and Ancillary products, along with dealer participation, training, and service.

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AIM Cruise Incentives

AIM Cruise Incentives

AIM is the #1 provider of cruise incentives for the multi-housing industry. Offer residents a 5-Day/4-Night Luxury Cruise Vacation for Two, to Mexico, the Bahamas or the Western Caribbean, when they lease with you! Increase leases, renewals, referrals & ad response! A great marketing incentive for lease-ups and giveaways. Certificates are $139-$189; booked on Royal Caribbean or other major cruise lines. FREE marketing materials included. SHOW SPECIAL! | AIM Cruise Incentives has been helping auto dealers to increase sales, leases, referrals and ad response since 2001. Get an edge over other dealers by offering a 5 Day/4 Night Luxury Cruise Vacation for Two when they buy or lease through you! Only $139-$179 per certificate (a $2000 value) Booked on Royal Caribbean and other major cruise lines + FREE printed & digital marketing materials. BBB Accredited with A+ rating, no complaints! NADA Special | AIM Cruise Incentives has been working with realtors for 24 years, to increase listings, sales, referrals and ad response! Offer homeowners a 5 Day/4 Night Luxury Cruise Vacation for Two, to Mexico, the Bahamas or the Western Caribbean, when they buy or sell through you! $139-$199 per certificate + Free marketing materials. Get the edge over other realtors! NAR Special! | AIM Cruise Incentives is the nation’s leading provider and innovator of cruise incentives for the multihousing industry for 24 years. Offer residents a 5 Day/4 Night Luxury Cruise Vacation for Two, to Mexico, the Bahamas or the Western Caribbean, when they lease with you! Increase Leases, Referrals & Ad Response while substantially saving on concession costs! Plus, a competitive edge over other properties. Booked on Royal Caribbean and other major cruise lines. Over 200 dates, many itineraries and multiple ports of departure, including Galveston. Over a $2000 value, only $139-$189 per certificate (for two). Includes free printed & digital marketing materials and implementation services. Great for Lease-Ups, Conventional Properties, Student Housing and Senior Communities. Need more Leases? AIM can help! Show Special includes great pricing and Bonus Certificates…Ask about it!

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