About

About Applied Concepts Inc About Applied Concepts Applied Concepts, Inc. (ACI) has over 25 years of experience providing tailored power conversion systems for a wide range of highly-specialized applications. ACI excels at custom designs and build-to-spec opportunities while having a wide-selection of off-the-shelf solutions. We offer a large line of LED drivers, High-Bright panel modifications (1000+ nits) for sunlight readability, NVIS Panel Modifications (MIL-STD-3009) for night-mode applications, Dual-Mode displays capable of both day/night functionality, LCD panel accessories and CCFL inverters. Additionaly ACI aquired Pixel Scientific in May 2024 and now Has the abaility to resize and remanufactuure LCD's. Applied Concepts is a leading automotive dealership training and performance solutions provider with more than 40 years of experience helping franchised and independent dealerships improve sales, service, and BDC communication performance. Through Conversation Labs, our AI-powered training platform, dealerships practice real customer conversations using dynamic simulations built from real-world dealership scenarios. These simulations mirror actual customer behaviors, objections, and decision points—allowing teams to develop stronger phone skills, clearer communication, and more consistent appointment outcomes in a controlled learning environment. Our solutions combine automotive communication training, mystery shopping, call analysis, and performance coaching tools to help dealerships increase appointment set and show rates, improve close ratios, and standardize customer experience across departments.