Company Category: Customer Engagement

ZukiTalk

Empowering Service Advisors with AI to Drive Approvals, Build Relationships, and Boost Performance. AI-Powered Voice Technology for Automotive Service Approvals. ZukiTalk is transforming communication in automotive service departments. ZukiTalk automates outbound calls that review Multi-Point Inspections, explain repair findings, and gain customer approvals — instantly boosting efficiency, consistency, and revenue. Founded by Jen Suzuki, a leading automotive trainer with 24 years of expertise in service and sales call performance, ZukiTalk fuses real dealership experience with cutting-edge AI technology to deliver a game-changing advantage for modern dealerships.

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ZipDeal

ZipDeal is the industry’s first patented Pre-Delivery System (PDS) that transforms the idle “wait for F&I” into a structured, revenue-generating customer experience. Delivered directly to the buyer’s device, ZipDeal walks every customer through key pre-F&I steps—insurance, accessories, surveys, referrals, app downloads, service scheduling, and more. Dealers see more profit, stronger CSI, and measurable consistency across the sales floor.

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Ziebart International Corporation

Ziebart is a company specializing in automotive appearance and protection services, with a history dating back to 1959 when its founder, Kurt Ziebart, invented the original rustproofing process. Today, Ziebart offers a full range of services that go far beyond rust and corrosion protection — including detailing, paint protection, window tinting, and spray-in bed liners — through a global network of service centers. Ziebart also partners with car dealerships through its Gold Shield Protection Program, which offers dealerships access to all Ziebart services and protection packages for their customers. For added flexibility, an In-House Option is also available, allowing dealership prep departments to perform applications on-site using Ziebart-provided products, training, and support. Core Services • Rust and Corrosion Protection: Ziebart’s signature process applies protective coatings to vulnerable areas of a vehicle, shielding it from elements such as road salt and moisture. • Vehicle Detailing: Comprehensive cleaning, disinfecting, and detailing of both the interior and exterior of a vehicle. • Paint Protection: Advanced options like ceramic paint coatings and paint sealants that preserve and enhance a vehicle’s finish. • Window Tinting: Professionally applied window films that provide UV protection, reduce glare, and enhance privacy. • Truck Accessories: High-quality products such as spray-in bed liners and other protective truck enhancements.

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Zapmoto

Zapmoto is AI-powered, end-to-end Remote Control™ technology platform for managing excellent remote dealership service experiences — think DoorDash for service departments! Remote Control™is the ability to manage, execute, and track all remote service interactions through a single, connected system. Zapmoto orchestrates pickup and delivery, mobile service, rideshare, and automated appraisals in one platform. Customers schedule service, confirm details, and receive real-time updates through text, while Zapmoto’s AI coordinates dispatch, timing, and workflows behind the scenes. The platform integrates directly with dealership DMS and calendars, creating a system of record with timestamps, photos, and built-in safety and liability controls. Dealerships can execute trips using their own porters, Zapmoto’s nationwide network of vetted, insured drivers, or integrated rideshare. Vehicles are covered during pickup, transit, and drop-off, removing the operational and liability barriers that typically prevent remote services from scaling. Appraisals can be initiated remotely and routed directly to sales teams without additional tools or manual follow-up. The result is fewer BDC calls, higher show rates, improved CSAT, and more service-to-sales handoffs—delivering a modern, on-demand experience customers already understand, with enterprise-grade control for the dealership.

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Xtime

Xtime is part of a powerful ecosystem of retail solutions from Cox Automotive. Access a comprehensive service platform, designed to drive dealership service revenue, enhance the service experience, and unlock the lifetime value of consumers. +Xtime excels in service scheduling, multi-point inspections, service marketing, and the consumer check-in experience. By enhancing every consumer touchpoint, Xtime ensures a strong ROI and increases the likelihood of repeat business and stands as a leading provider in fixed operations solutions.

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Xerox

Lexmark and Xerox: Powering Retail Performance In retail, success depends on how quickly you can turn information into action. Together, Lexmark and Xerox deliver trusted hardware, global managed print, IT, and digital services that give enterprises a reliable technology foundation and new ways to drive data-powered decisions. Lexmark retail solutions handle every facet of signage processes including publishing from headquarters, delivering to stores, pushing to digital screens, printing signs and even driving revenue through social channels. At NRF’s Big Show, you’ll see how Lexmark Vision AI powered by edge technology and advanced analytics dashboards improves customer engagement, strengthens supply chain visibility and enables real-time insight to help businesses stay ahead of the curve. Ready to power your retail performance in 2026? Join us at booth #4803 for live demos, giveaways, expert advice and more.

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Xcite Automotive

We specialize in AI-powered inventory management and high-quality media content, helping you streamline vehicle merchandising and boost sales. We also provide photography, detailing, and reconditioning services. Our solutions make your vehicles stand out, attract more buyers, and keep your dealership competitive. We’re a national leader committed to excellence and efficiency.

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Work Truck Solutions

Work Truck Solutions provides a smart technology platform that enables all stakeholders in the commercial vehicle ecosystem – dealers, OEMs, upfitters, and distributors – to efficiently serve the businesses/fleet managers who need work trucks and vans. With innovative solutions covering numerous areas such as one-stop inventory management, operational analytics, and digital marketing, Work Truck Solutions helps those in the commercial vehicle space, no matter their role in the supply chain, provide increased visibility and efficiency so businesses can focus on doing their jobs. | Work Truck Solutions provides a smart technology platform enabling all stakeholders in the commercial vehicle ecosystem – dealers, OEMs, upfitters, and distributors – to efficiently serve the businesses/fleet managers needing work trucks and vans. With innovative solutions covering numerous areas such as one-stop inventory management, operational analytics, and digital marketing, Work Truck Solutions helps those in the commercial vehicle space, no matter their role in the supply chain, provide visibility and efficiency so businesses can focus on doing their jobs.

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Widewail

STOP BY THE WIDEWAIL BOOTH IN THE NORTH HALL TO GET YOUR CUSTOM REPUTATION AND CUSTOMER EXPERIENCE REPORT. We are offering 15-minute walkthroughs of the data. Each report includes your data benchmarked against the industry. Widewail automates customer review, survey, and video testimonial collection and uses AI to turn feedback into actionable insights. Benchmark your performance against Widewail’s Industry Data Layer of 15M reviews to see how you compare. We help you track performance across 25 customer experience topics, so you know exactly where your experience is better than your peers, and where you have opportunities for improvement.

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Voze

Voze helps sales teams work smarter and sell more by making it simple for reps to capture customer notes, track opportunities, and follow up automatically. Your field reps stay focused on building relationships while you get clear visibility into your sales pipeline. With 74% average adoption and up to 34% revenue growth, Voze meets trucking sales teams where they are and helps them close more deals. | Voze is the sales app built for the aftermarket. Designed for reps on the move, Voze makes it easy to log shop visits, take notes by voice, and track follow-ups. Get full visibility into field activity and close more deals. Used by leading teams in tire, parts, and equipment distribution.

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