Company Category: Customer Engagement

Volie

Volie is an AI-enhanced BDC communication platform designed specifically for the automotive industry. The platform centralizes and streamlines all inbound and outbound communications, integrates seamlessly with leading CRM and DMS systems, and delivers comprehensive reporting and real-time performance insights. By combining intelligent automation with advanced call intelligence, Volie enables dealerships to increase productivity, enhance customer experience, and optimize every interaction. Dealerships leverage Volie to manage higher call volumes, reduce agent downtime, and improve appointment conversion rates through data-driven decision-making. Volie’s mission is to empower automotive business development centers to operate more efficiently, with greater visibility and accountability—helping dealerships measure their metrics, manage performance, and drive sustainable growth.

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VoCoVo

VoCoVo is a globally recognized provider of innovative store communication solutions, with a deep understanding of the fast-paced demands of retail. Our headsets help enhance in-store team collaboration, streamline daily operations, and elevate the customer experience. VoCoVo connects your associates, customers, and smart technology, including integration with AI tools, helping to drive efficiency, reduce disruption, and deliver a consistently exceptional shopping experience. | VoCoVo is a globally recognised innovative retail team communication solutions provider, improving business efficiency and customer experience for some of the best-known tier 1 enterprises. VoCoVo combines a deep understanding of team communications with a passion for driving efficiency through technical solutions. VoCoVo launched a world leading team communication solution already winning awards and customers around the globe. VoCoVo introduces a completely new generation of team communicat | We’re on a mission to realise retail teams’ potential VoCoVo is a voice technology innovator, dedicated to empowering global retail teams to be better connected. Our vision is to set the standard for connected retail where voice technology unites team members, customers and stores, harmonising smart tech solutions to enable deeper collaboration and facilitate seamless operations for retailers.

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VMS

VMS is an AI-native, multi powertrain, vehicle intelligence platform that turns raw data into proactive uptime management, reducing manual tasks, and unlocking new revenue for fleets, dealers, and repair shops, without the need to expand their overhead.

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VIONVISION PTE. LTD

Founded in 2005, Vionvision is dedicated to developing world-leading computer vision algorithms, front-end AIoT devices, comprehensive data analytics, and providing the most comprehensive and precise smart retail solutions, like footfall analysis, conversion funnel analysis, product- engagement analysis, in-store analytics, loss prevention, and queue management. Up to now, Vionvision has accumulated more than 30 invention patents and over 300 related intellectual property rights. Globally, Vionvision has served more than 1,800 shopping centres and department stores, real estate developers and property service groups with its pioneering ReID non-biometric people counting technology. Meanwhile, patented TrueFlow 2.0 staff exclusion and customized smart retail functionalities have supported more than 300 supermarkets, brands, food & beverage chain restaurants, automobile dealerships, pharmacies, and other retail clients to achieve data digitization and smart operations. In the future, with the extensive coverage of front-end AIoT sensing devices, VionVision is striving to become the leader in digitization upgrades for international commercial retail industry.

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VinTraxx Automotive

VinTraxx was built to solve one of the biggest problems in automotive retail — dealers tying up millions of dollars in inventory and floorplan interest just to sell cars. Our core business is consignment inventory. We place retail-ready vehicles on dealer lots with no floorplan, no upfront capital, and no inventory risk, so dealers can sell more cars without draining cash flow. As we scaled, we built our own technology to support that model — appraisal tools, diagnostics, inventory management, and digital merchandising — all designed to help dealers move inventory faster and spend less money doing it. Everything we build serves one purpose: help dealers sell more cars while keeping their capital working for them, not the bank.

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VinSolutions

VinSolutions, a part of a powerful ecosystem of retail solutions from Cox Automotive, transforms every contact into an opportunity with its exclusive insights and AI powered dealership tools. More than just a CRM provider, VinSolutions offers a comprehensive suite of tools that turn data into profit across the entire dealership. By leveraging Cox Automotive’s real-time, first-party data from Autotrader, Kelley Blue Book and Dealer.com, VinSolutions helps identify shoppers who are 8 times more likely to buy, helping dealerships pinpoint the best leads, close more deals and unlock profitability. VinSolutions innovative sales tools equip dealership sales and marketing teams with actionable consumer insights, flexible processes, and ongoing performance consultation. This empowers dealerships to provide seamless and personalized buying experiences every time.

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Vendor 20 Group

We are selected groups of 20 non competing leading vendors that specialize in the automotive space. ‘Our’ shared intent is to drive transformations to create a better aligned experience for our dealership customers. By committing to each other we provide invaluable insights which consist of exchanging ideas, resolving challenges and helping one and other with opportunities that best support our dealership customers. We provide resources and support to help members improve their businesses. The Vendor20 Group is a great way for automotive vendors to stay informed and connected with their peers and the ever changing landscape. We recognize what a dealership and vendor partner requires to succeed, and together we are dedicated in aligning our companies for exceptional performance.

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UVeye

UVeye is revolutionizing the way the automotive industry inspects vehicles. Using advanced AI and computer vision, our system delivers a full-vehicle health report in seconds from a single scan. The result is faster, more consistent, and more transparent inspections that improve decision-making and efficiency across the entire automotive landscape. For dealerships, UVeye enhances service lane efficiency, builds customer trust, and increases profitability through automated, objective inspections. OEMs and logistics providers rely on UVeye for standardized quality control, ensuring every vehicle meets brand standards from the factory to delivery. Fleet operators gain real-time visibility into vehicle health, allowing for predictive maintenance and reduced downtime. Used-car platforms and auctions benefit from instant, accurate condition reports that boost buyer confidence and streamline reconditioning processes. UVeye brings the same level of precision and transparency to every touchpoint in a vehicle’s lifecycle. With a single scan, our technology delivers comprehensive insights that help businesses operate smarter, faster, and more reliably.

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UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30K+ employees in 30+ countries, UST builds for boundless impact—touching billions of lives in the process. | “You want your funding to go to your mission, but you may be losing dollars to your operations in surprising ways. With over 40 years of serving nonprofits, UST Workforce Solutions has the expertise and tools to help you uncover hidden savings and prioritize your mission.” UST has partnered with LeadingAge since 2002 to provide essential HR, workforce and unemployment funding and administration solutions that meet the unique needs of LeadingAge provider members. UST helps nonprofit employers nationwide improve cash flow, mitigate risk, and ensure compliance all while adding operational efficiencies that allow them to do more for their local communities. Service highlights include: comprehensive unemployment claims administration and expert advice paired with unique funding options to help mitigate unemployment costs, a cloud-based HR platform of integrated resources and training supported by live HR experts to answer complex questions and award-winning outplacement and career transition services that add impact to your severance packages. Whether your primary focus is to protect your assets, ensure compliance, reduce unemployment costs or to build a thriving work culture to keep your employees engaged, UST has a solution for you. Over 2,200 nonprofit employers saved more than $42M in HR and unemployment claims cost with UST Workforce Solutions in just one year alone. | UST is a purpose-driven technology company that collaborates with our customers to provide boundless impact. Our global team of technology professionals provides advanced digital transformation services, products, and platforms to enterprises worldwide. Our solutions are designed, developed, and deployed to exceed the expectations of our clients, enabling the transformation of their business and improving the lives of their customers. Visit us at ust.com | UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30K+ employees in 30+ countries.

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Upstart Auto Retail

Upstart Auto Finance helps dealers close more deals with AI-powered credit decisioning that’s faster, smarter, and built to boost profitability

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