About

About Pam Pam is an AI Customer Experience Platform (CXP) built for automotive dealerships. Pam manages customer communication across voice, SMS, chat, and email, handling both inbound and outbound interactions for sales, service, and reception. Pam answers inbound calls and messages with natural conversations, books and manages service appointments directly, routes customers to the right department, and handles common questions instantly. Beyond inbound, Pam automates outbound follow-up by calling and texting new leads, re-engaging unscheduled service, and following up on declined or unworked opportunities, turning missed demand into booked appointments. Trusted by 500+ dealerships across North America, Pam maintains a 95% customer retention rate and is backed by world-class support, helping dealerships improve coverage, increase booked appointments, and deliver a more consistent customer experience, 24/7. Book a demo at pam.ai/demo