ZipDeal is the industry’s first patented Pre-Delivery System (PDS) that transforms the idle “wait for F&I” into a structured, revenue-generating customer experience. Delivered directly to the buyer’s device, ZipDeal walks every customer through key pre-F&I steps—insurance, accessories, surveys, referrals, app downloads, service scheduling, and more. Dealers see more profit, stronger CSI, and measurable consistency across the sales floor.
Zapmoto
Zapmoto is AI-powered, end-to-end Remote Control™ technology platform for managing excellent remote dealership service experiences — think DoorDash for service departments! Remote Control™is the ability to manage, execute, and track all remote service interactions through a single, connected system. Zapmoto orchestrates pickup and delivery, mobile service, rideshare, and automated appraisals in one platform. Customers schedule service, confirm details, and receive real-time updates through text, while Zapmoto’s AI coordinates dispatch, timing, and workflows behind the scenes. The platform integrates directly with dealership DMS and calendars, creating a system of record with timestamps, photos, and built-in safety and liability controls. Dealerships can execute trips using their own porters, Zapmoto’s nationwide network of vetted, insured drivers, or integrated rideshare. Vehicles are covered during pickup, transit, and drop-off, removing the operational and liability barriers that typically prevent remote services from scaling. Appraisals can be initiated remotely and routed directly to sales teams without additional tools or manual follow-up. The result is fewer BDC calls, higher show rates, improved CSAT, and more service-to-sales handoffs—delivering a modern, on-demand experience customers already understand, with enterprise-grade control for the dealership.
Xtime
Xtime is part of a powerful ecosystem of retail solutions from Cox Automotive. Access a comprehensive service platform, designed to drive dealership service revenue, enhance the service experience, and unlock the lifetime value of consumers. +Xtime excels in service scheduling, multi-point inspections, service marketing, and the consumer check-in experience. By enhancing every consumer touchpoint, Xtime ensures a strong ROI and increases the likelihood of repeat business and stands as a leading provider in fixed operations solutions.
VMS
VMS is an AI-native, multi powertrain, vehicle intelligence platform that turns raw data into proactive uptime management, reducing manual tasks, and unlocking new revenue for fleets, dealers, and repair shops, without the need to expand their overhead.
Vehlo
Speed, higher average repair order value, and great CSI scores are all possible when dealerships can power a better customer experience from the inside out. Vehlo Dealership solutions give your team everything they need to go faster than ever from a team that has been in your shoes.
UpdatePromise
UpdatePromise is the all-in-one Fixed Ops solution trusted by top OEMs and dealerships nationwide to modernize the service experience. Our Consumer Experience Management System (CEMS™) streamlines every touchpoint—from AI-powered appointment scheduling to mobile check-in, digital MPIs with photo/video, real-time two-way texting, mobile payments, and more. Backed by exclusive partnerships with Toyota (SmartPath Service), Lexus (MONOGRAM Service), Hyundai and Genesis (Certified SLT Provider), and now Ford, we don’t just offer software—we deliver proven performance. Dealerships choose UpdatePromise to increase retention, boost dollars per RO, and empower teams with tools that actually work. With seamless DMS integrations, flexible customization, and expert client success support, UpdatePromise helps fixed ops teams drive measurable results and deliver the kind of service experience today’s customers expect.
Total Customer Connect
Since 2001, Total Customer Connect’s mission has been to increase automotive retailer profitability by improving dealerships customer experience through every point of the customer life-cycle. Based in Silicon Valley, Total Customer Connect has been a collaborative business partner to technology trend-setting pioneers all over the Bay Area. At our core, we utilize state-of-the-art technology and DMS integration to maximize customer interactions. TCC provides innovative customer-centric solutions for automotive dealerships with measurable results in customer pay revenue and building quality customer relations.
Toma
Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.