About

About Zapmoto Zapmoto is AI-powered, end-to-end Remote Control™ technology platform for managing excellent remote dealership service experiences — think DoorDash for service departments! Remote Control™is the ability to manage, execute, and track all remote service interactions through a single, connected system. Zapmoto orchestrates pickup and delivery, mobile service, rideshare, and automated appraisals in one platform. Customers schedule service, confirm details, and receive real-time updates through text, while Zapmoto’s AI coordinates dispatch, timing, and workflows behind the scenes. The platform integrates directly with dealership DMS and calendars, creating a system of record with timestamps, photos, and built-in safety and liability controls. Dealerships can execute trips using their own porters, Zapmoto’s nationwide network of vetted, insured drivers, or integrated rideshare. Vehicles are covered during pickup, transit, and drop-off, removing the operational and liability barriers that typically prevent remote services from scaling. Appraisals can be initiated remotely and routed directly to sales teams without additional tools or manual follow-up. The result is fewer BDC calls, higher show rates, improved CSAT, and more service-to-sales handoffs—delivering a modern, on-demand experience customers already understand, with enterprise-grade control for the dealership.