Company Category: Service Relationship Management

Sensigo

Sensigo is an AI platform revolutionizing vehicle service and maintenance by embedding data-driven intelligence directly into existing repair workflows. Founded in 2023 through a collaboration between Porsche and UP.Labs, the platform is designed to be highly scalable across the entire automotive industry, including fleet and commercial vehicles. The core solution, powered by proprietary AI, streamlines the full service journey, from initial vehicle repair planning to final warranty claims. Key features include AI-powered intelligent repair plan generation, proactive technician upskilling to close training gaps, and seamless access to relevant technical documents in the flow of work. Sensigo delivers tangible business impact, demonstrating 30–45 minutes of time savings per repair order in real-world implementation.

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Sandra AI

Sandra AI automates all your BDC operations and helps you 2x your staff productivity with our AI solutions covering calls, texts & chat both inbound and outbound.

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Sailfish Software

Sailfish Software’s first product, ProScribe, is an AI-powered repair-order write-up tool built specifically for automotive dealership service departments. Designed and developed by former members of the Auto/Mate DMS management team, ProScribe helps technicians and advisors produce higher-quality, OEM-ready complaint/cause/correction documentation in seconds. Dealers use ProScribe to speed up warranty approvals, reduce rejected claims, and boost CSI with clearer communication and more consistent repair documentation. Transform your service lane efficiency with smart, professional write-ups – every time.

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Real Time Feedback

Real Time Feedback is the quickest way for businesses to privately uncover which customers are unhappy and why. AND it is the easiest way to drive happy customers to leave you 5-star public reviews.

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PureCars

PureCars is the leading provider of automotive marketing and data solutions, empowering thousands of dealerships across North America to drive sales and maximize profitability. Leveraging advanced AI-driven advertising technology, comprehensive customer data management, and insightful market analytics, PureCars delivers unparalleled efficiency and results. A trusted partner with over 18 years of expertise, PureCars is a certified digital provider for 20+ OEMs in the U.S. and Canada, maintains compliance with 40+ brands, and serves 65 of the top 100 dealer groups. Learn more at www.purecars.com.

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Proguard Automotive

Proguard Automotive is a third-generation, family-owned business that has been serving the automotive industry for over seventy years. Acting as a resource for our dealer partners, we use our vast experience to provide innovative solutions that can be adapted to meet the needs of every dealership. Our lineup of F&I products includes pre-owned, new, commercial and farm /ranch vehicle protection plans in addition to GAP waivers and a unique CPO program. We offer a variety of dealer incentive programs that can be combined to maximize opportunities to enhance revenue. We are known for our excellent claim resolution and industry-leading service experience that protects customers and dealers’ reputations. Our goal is to deliver on our word every time, which we achieve through transparency, accessibility, and flexibility.

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Pinnacle Sales

Complete Dealership Solutions: Sales & Service Training, Marketing & BDC Optimization

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PBS Systems

Mastering the Momentum of Modern Dealership Retail With over 37 years of proven innovation, PBS Systems introduces v10 APEX: the evolution of our flagship DMS, v10. The modern dealership retail race is won in the turns. While others rely on brute force, v10 APEX delivers the precision to navigate shifting inventory, digital retailing, and service efficiency without losing momentum. Enterprise-ready and proven across thousands of dealerships, PBS provides an all-inclusive platform for CRM, DMS, workflow, and eCommerce. It’s the complete solution for the modern dealership. Proven Performance. North American Roots. Scale & Trust: Proudly serving over 3,500 dealerships across North America and the Caribbean, supporting all OEMs with specialized expertise in group deployments. Customer Accountability: Privately held and 100% North American. Our development and support teams operate exclusively out of six offices across the US and Canada. A Winning Edge: With a 99% dealer retention rate, our quest is to provide an “Apex racing style” DMS, a modern, flexible, and future-ready platform that allow your team to lean into challenges and accelerate sooner into opportunities. Don’t just manage your data, master your momentum. With PBS v10 APEX, your dealership is equipped to hit the apex, take the lead, and stay there. v10 APEX. TOMORROW’S DMS, TODAY.

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One View

Since 1996, One View has been the trusted partner for document and data management in the automotive industry. We help dealerships of all sizes take control of their information, reduce risk, and streamline operations through secure, compliant, and future-proof solutions. Our flagship Vault platform centralizes document management, monthly data archiving, and vendor records—giving dealership leaders a single source of truth. With One View, teams can move beyond paper files and disconnected systems to access accurate information quickly, whenever it’s needed. For dealership leaders, One View delivers: – Compliance & Security: Safeguards sensitive business and customer records with strict data-protection standards. – Data Redundancy & Continuity: Ensures information is backed up, archived, and accessible long term. – Operational Efficiency: Digitizes and automates document workflows to save time, reduce costs, and improve accuracy. – Audit & Buy/Sell Readiness: Provides structured, searchable records to simplify ownership changes, vendor disputes, or regulatory requests. One View’s suite of dealership-focused solutions includes: – Document Management – A secure, centralized platform for storing and retrieving dealership records. – Monthly Data Archiving – Automated archiving of critical financial, sales, service, and HR documents, regardless of DMS platform – Data Conversions – Smooth migrations of dealership records during buy/sell transactions or system changes. – Vendor View – Simplifies vendor record management for greater oversight and compliance. For nearly three decades, One View has partnered with dealers to solve challenges unique to automotive operations. Our products are built with every department in mind—whether you’re a dealer principal, CFO, controller, GM, or service manager—making it easier to keep your team aligned, efficient, and future-ready. Dealers across North America rely on One View to safeguard their most valuable asset—data. Whether helping a dealer principal prepare for a sale, empowering a GM to run a more efficient operation, or enabling service and sales leaders to access the information they need, One View delivers clarity, security, and independence in a complex data environment.

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Numa

Numa is the AI platform running customer operations inside the world’s best dealerships. One Voice AI–powered Smart Inbox. Every conversation. Every customer. Every repair order. Nothing lost. Nothing missed. Our AI Agents act like your best advisor — instantly understanding why customers call, booking appointments, sending proactive updates, and escalating problems in real time. Deeply integrated with your DMS. Trusted by 1,200 dealers and one of the fastest-growing dealership software companies in the world, including Longo Toyota, Norm Reeves, and Gold Coast Cadillac. Backed by Google, Mitsui, and Threshold Ventures. The result: +25 CSI points. +25% service revenue. See it live at Booth #3401W.

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