The Shop by FordDirect represents the next step forward in the automotive industry’s ongoing digital transformation. By vetting dealership tools and services and putting them right at stakeholder fingertips, we’re making it easier to delight customers, care for employees and grow in every imaginable way.
TEXT2DRIVE
Text2Drive is a leading communication platform revolutionizing the automotive service industry. Our innovative tools, including text-based appointment scheduling, digital multi-point inspections, and real-time updates, streamline operations and enhance customer satisfaction. Trusted by dealerships nationwide, Text2Drive empowers teams to deliver exceptional service, boost efficiency, and build lasting customer relationships.
techWALL®
techWALL® provides a unified, OEM-approved fixed ops platform (MBUSA, Ford, and others). Alpha Drive AI layers automotive service intelligence on top, creating an AI-driven system for scheduling, recalls, and customer engagement that improves throughput, compliance, and service revenue at scale
STELLA Automotive AI
STELLA Automotive AI is the industry’s leading conversational AI platform built specifically for dealerships. STELLA answers every inbound call instantly and powers intelligent outbound engagement by booking appointments, nurturing campaigns, and connecting with customers across service, sales, and recalls. By combining advanced voice AI with real-time automation, STELLA helps dealerships increase revenue, improve retention, eliminate inefficiencies, and deliver effortless customer experiences 24/7/365.
Spyne
Spyne equips automotive retailers with AI-powered technologies that transform how vehicles are presented, marketed, and sold. Our technologies power the full digital retail experience, from visuals that attract to conversations that convert. Spyne’s Studio AI enables dealerships and marketplaces to shoot studio-quality visuals faster, more consistently, and at a fraction of traditional costs, without ever needing a physical studio. Shoot your cars in your lot, and our AI handles the rest, from background replacement to realistic shadow placement and dealership branding. Vini, Spyne’s conversational AI platform, automates inbound and outbound engagement across chat, call, text, and email. It qualifying leads, scheduling appointments, and delivering always-on customer communication that drives conversions and retention. Spyne integrates seamlessly with leading CRM, DMS, and website ecosystems, helping thousands of dealerships globally deliver modern, AI-driven customer journeys.
Specialized – Print. Promo. Everything
For more than 40 years, Specialized has been providing innovative solutions to the best dealership groups and automotive suppliers. We leverage our team and technology to provide the best solutions in swag, merch, branded apparel and printed products.
Solera
Solera is the global leader in vehicle lifecycle management software-as-a-service (SaaS), data and services. Serving over 280,000 global customers and partners in more than 120 countries, Solera provides a one-stop-shop solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, through four lines of business: vehicle claims, vehicle repair, vehicle solutions, and fleet solutions. Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Sustainable Estimatics for tracking emissions throughout the auto claims and repair journey. As part of Solera’s Vehicle Claims pillar, Audatex provides an end-to-end automotive claims workflow platform that leverages AI and Machine Learning technologies to generate photo-based pre-estimates in minutes, leveraging intelligent VIN identification paired with a historical, world-class data lake, capable of scaling globally for market-driven valuations. | Solera is the global leader in vehicle lifecycle management solutions, spanning automotive software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the automotive and vehicle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving, cap hpi, Autodata, and others. Solera’s solutions empower customers to succeed in the digital age by providing a one-stop platform that streamlines operations, delivers data-driven insights, and enhances customer engagement – helping clients drive sales, improve retention, and increase profit margins. Solera serves over 280,000 customers and partners in more than 120 countries. For more information, visit www.solera.com.