Company Category: Service Relationship Management

Xtime

Xtime is part of a powerful ecosystem of retail solutions from Cox Automotive. Access a comprehensive service platform, designed to drive dealership service revenue, enhance the service experience, and unlock the lifetime value of consumers. +Xtime excels in service scheduling, multi-point inspections, service marketing, and the consumer check-in experience. By enhancing every consumer touchpoint, Xtime ensures a strong ROI and increases the likelihood of repeat business and stands as a leading provider in fixed operations solutions.

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Xcite Automotive

We specialize in AI-powered inventory management and high-quality media content, helping you streamline vehicle merchandising and boost sales. We also provide photography, detailing, and reconditioning services. Our solutions make your vehicles stand out, attract more buyers, and keep your dealership competitive. We’re a national leader committed to excellence and efficiency.

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Voze

Voze helps sales teams work smarter and sell more by making it simple for reps to capture customer notes, track opportunities, and follow up automatically. Your field reps stay focused on building relationships while you get clear visibility into your sales pipeline. With 74% average adoption and up to 34% revenue growth, Voze meets trucking sales teams where they are and helps them close more deals. | Voze is the sales app built for the aftermarket. Designed for reps on the move, Voze makes it easy to log shop visits, take notes by voice, and track follow-ups. Get full visibility into field activity and close more deals. Used by leading teams in tire, parts, and equipment distribution.

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Volie

Volie is an AI-enhanced BDC communication platform designed specifically for the automotive industry. The platform centralizes and streamlines all inbound and outbound communications, integrates seamlessly with leading CRM and DMS systems, and delivers comprehensive reporting and real-time performance insights. By combining intelligent automation with advanced call intelligence, Volie enables dealerships to increase productivity, enhance customer experience, and optimize every interaction. Dealerships leverage Volie to manage higher call volumes, reduce agent downtime, and improve appointment conversion rates through data-driven decision-making. Volie’s mission is to empower automotive business development centers to operate more efficiently, with greater visibility and accountability—helping dealerships measure their metrics, manage performance, and drive sustainable growth.

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VMS

VMS is an AI-native, multi powertrain, vehicle intelligence platform that turns raw data into proactive uptime management, reducing manual tasks, and unlocking new revenue for fleets, dealers, and repair shops, without the need to expand their overhead.

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Vendor 20 Group

We are selected groups of 20 non competing leading vendors that specialize in the automotive space. ‘Our’ shared intent is to drive transformations to create a better aligned experience for our dealership customers. By committing to each other we provide invaluable insights which consist of exchanging ideas, resolving challenges and helping one and other with opportunities that best support our dealership customers. We provide resources and support to help members improve their businesses. The Vendor20 Group is a great way for automotive vendors to stay informed and connected with their peers and the ever changing landscape. We recognize what a dealership and vendor partner requires to succeed, and together we are dedicated in aligning our companies for exceptional performance.

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Vehlo

Speed, higher average repair order value, and great CSI scores are all possible when dealerships can power a better customer experience from the inside out. Vehlo Dealership solutions give your team everything they need to go faster than ever from a team that has been in your shoes.

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TVI MarketPro3

Since 1982, dealerships have trusted TVI MarketPro3 to drive measurable growth in Fixed Operations. We partner with dealers using intelligent, data-driven marketing strategies across direct mail, AI-powered email and SMS, recall management, social media, Google paid search, and a purpose-built Service BDC CRM. Every channel works together to increase efficiency, grow service revenue, and deliver transparent, provable results.

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TraXtion

TraXtion is a leading provider of automotive diagnostic solutions based in Irving, Texas. The company specializes in tire and alignment diagnostics, offering products and services that enhance dealership operations through mobile and cloud-based technologies. TraXtion aims to improve vehicle health checks and service advisor productivity, utilizing advanced imaging and AI to provide instant, high-accuracy digital inspections of vehicle components. | TraXtion, formerly known as Tire Profiles, is a company based in Irving, Texas, specializing in diagnostic and detection solutions for vehicle replacement tire and alignment needs, as well as vehicle body-damage detection. Their offerings are designed to enhance service profitability and customer retention for repair facilities.

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Toma

Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.

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