NCM Associates proudly serves thousands of new and pre-owned automotive dealers, OEMs, and business operators throughout North America. From in-depth automotive management and leadership training to customized dealership consulting, we deliver the knowledge dealers need to take their operations to the next level. In addition to being the largest 20 Group provider in North America, we also offer software and web-based business management solutions to help dealers review and analyze critical financial statement data to make informed decisions for their dealership operations. | At NCM Associates (formerly Spader Business Management), our business is knowledge. We proudly serve thousands of business owners throughout the U.S. and Canada. As the largest 20 Group provider, we empower business leaders to analyze critical financial data, driving informed operational decisions. Alongside our 20 Groups, we offer extensive management and leadership training, as well as customized business consulting, giving owners and managers the tools and insights needed to enhance and grow their operations.
MyDealerKPI
MyDealerKPI – Analytics, Data Protection & Custom Reporting for Dealerships Empower your dealership with clarity, security, and control. MyDealerKPI is more than just a dashboard—it’s your all-in-one solution for real-time analytics, customizable reporting, and robust data protection. One-Click Access to Everything That Matters Gain a complete view of your dealership’s performance: . Sales – Identify trends and boost conversions. . F&I – Track profitability and compliance effortlessly. . Service & Parts – Optimize operations and maximize revenue streams. . Schedules & Financial Statements – Achieve transparency and control over your bottom line. Custom Reporting Every dealership is unique. That’s why MyDealerKPI delivers fully customizable reports, tailored to your specific goals and KPIs. Data Backup & Disaster Recovery Your data is your lifeline. Our advanced DMS Backup and Disaster Recovery System ensures your critical dealership data remains secure, recoverable, and accessible—even during unexpected disruptions. From natural disasters to cyber threats, we safeguard your business continuity so you can focus on growth. MyDealerKPI turns data into decisions—and decisions into success.
Mia
Mia is your dealership’s 24/7 AI super employee built by car people, for car people. Mia handles every call with natural, human-like conversation, integrates with your systems to book sales and service appointments instantly, checks inventory, and handles real customer questions with zero wait time. No scripts. No phone trees. Just AI-native help that boosts revenue and CSI. Mia can help you: – Capture more revenue, increase CSI, and never miss a call or connection again with 24/7 phone coverage and texting (SMS) follow-up for sales, service, and reception – Streamline operations with integrations into over 35 dealer systems in order to eliminate data ponds and ensure a seamless customer experience tailored for every dealership – Increase CSI. With under 2 second latency, Mia’s conversational AI is the fastest and most human in the industry, keeping customer’s happy and protecting your bottom line.
Max-Net
Invest in Power “Pick-and-Choose” department-wide performance multipliers—without increasing your advertising spend. (Watch our 1 minute videos at: JDE123.com) Our unique contribution to the industry is preventing “performance drift.” Experience a fully guided complimentary rollout of Max-Net®—products that unify: AI-driven intelligence, Team psychology, Gamification, and Time-tested retail strategies, producing measurable results dealerships have never been able to reach. Included at no additional charge for robust usage dealers: ✔ Custom app creation ✔ Sales & management training (No added payroll. No added advertising. No added complexity.) Our performance-based monthly compensation model keeps your risk low—and our goals fully aligned with yours. Visit Booth 7506N
Marchex
Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.
Kenect
Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments–all via text. | Kenect is the AI engine behind smarter dealership communication. Our AI manages voice and text conversations with seamless DMS integration to drive efficiency and revenue.