Real Time Feedback is the quickest way for businesses to privately uncover which customers are unhappy and why. AND it is the easiest way to drive happy customers to leave you 5-star public reviews.
QB Business Solutions
At QB Business Solutions, we pride ourselves on being the trusted partner for automotive dealerships seeking to maximize profitability and efficiency. With over 75 years of combined experience, we offer a comprehensive range of services that deliver industry-leading results, ensuring your dealership thrives in today’s competitive market. Warranty Reimbursement Services We specialize in Retail Warranty Reimbursement, helping dealerships secure the compensation they deserve by aligning warranty labor rates with door rates and optimizing parts markups to national averages and beyond. Our experts stay ahead of evolving state laws and brand changes, ensuring sustainable, long-term success for your business. By entrusting QB with the complex, time-consuming reimbursement process, you can focus on what matters most—your customers. Warranty Claims Processing Services In the fast-paced world of automotive claims, accuracy and timeliness are crucial. QB Business Solutions provides dealerships with expert Claims Processing Services to eliminate inefficiencies and resolve past submission issues. We focus on achieving first-paid submissions at a remarkable rate of 97% or higher, with an average processing time of just 2 days. Our commitment to cost-effective and precise claims management ensures that you maintain profitability while enhancing customer satisfaction. Dealer Analytics Our innovative Dealer Analytics service offers a comprehensive, in-depth analysis of your Service and Parts departments, designed to uncover hidden revenue opportunities and inefficiencies. This one-time deep dive into your dealership’s operations helps you make data-driven decisions to unlock untapped potential. Integrated with our core services—Warranty Reimbursement and Warranty Claims Processing—Dealer Analytics empowers your dealership to achieve maximum profitability and operational excellence. At QB Business Solutions, we’re dedicated to helping you grow your business and reach new heights. Whether it’s reimbursement, claims management, or data-driven insights, our team is here to ensure your success.
ProfitKeeperPro.com
ProfitKeeperPro.com – Forensics for Fixed Ops — Stop the Profit Leaks in Fixed Ops Before They Become Permanent Losses — At NADA 2026, make it a priority to visit Booth 6560N, ProfitKeeperPro, the industry’s most complete Fixed Ops Risk Management Platform designed to give dealers real-time visibility into service and parts profitability. Most dealers are losing hundreds of thousands of dollars a year in Fixed Ops gross and don’t even know it. ProfitKeeperPro performs daily audits of every Service Repair Order and Parts Invoice to identify exceptions, pricing errors, margin losses, and missed revenue opportunities that traditional DMS reporting cannot detect. Why Dealers Love ProfitKeeperPro: • Exception Reporting: See exactly where gross is being lost — from unauthorized discounts to parts sold below cost to uncollected shop supplies. • Performance Insights: Track technician and advisor productivity, ELR vs. targets, average hours per RO, gross per RO, and upsell trends — all on one screen. • Drill-Down Detail: Click directly into flagged ROs to view labor variances, parts pricing issues, and line-by-line financial discrepancies. • Multi-Rooftop Visibility: Consolidated reporting for dealer groups that need to manage 5, 10, or 20 rooftops — with the ability to coach store-level staff and drive accountability. • No Complicated DMS Queries Required: No CDK English statements, no custom reports — just clean, clear daily insights that save time and make decisions easier. What You’ll See at the Booth: ✔️ Live platform demos ✔️ Real-world examples of how dealers are uncovering lost gross ✔️ Insights from groups managing 700+ ROs a day in under 30 minutes ✔️ Discussions on how to coach service teams using real data, not just end-of-month reports * In the words of one Fixed Ops Director: “I can review exceptions and advisor and technician performance from all 14 of our rooftops in 20 to 30 minutes a day. That’s over 700 ROs. The system shows me labor variances, missed charges, and parts pricing issues without pulling a single report from the DMS.”
Pinewood.AI
Established in 1981, Pinewood Technologies Group PLC (Pinewood.AI) is a leading cloud-based full-service technology provider to automotive retailers and OEMs. Pinewood.AI’s system is a market-leading automotive intelligence platform, which has been developed collaboratively with dealers and OEMs to provide secure software across sales, aftersales, accounting and CRM. With headquarters located in the UK and North America, Pinewood.AI serves a global user base spanning 36 countries and has long-standing partnerships with over 50 OEM brands.
PassTime GPS
PassTime is the most trusted location solutions provider, specializing in advanced asset tracking and monitoring systems designed to connect businesses and people with the things that are important to them. Our reliable, user-friendly technology and unmatched customer service empower businesses to gain real-time insights and control over their assets, enhancing productivity while protecting the things they value most. | PassTime’s suite of asset tracking solutions are designed with flexibility in mind to meet the tracking and monitoring needs of a wide variety of industries including automotive, auto finance, fleet, powersports, RVs, cargo, trailers and more.
One View
Since 1996, One View has been the trusted partner for document and data management in the automotive industry. We help dealerships of all sizes take control of their information, reduce risk, and streamline operations through secure, compliant, and future-proof solutions. Our flagship Vault platform centralizes document management, monthly data archiving, and vendor records—giving dealership leaders a single source of truth. With One View, teams can move beyond paper files and disconnected systems to access accurate information quickly, whenever it’s needed. For dealership leaders, One View delivers: – Compliance & Security: Safeguards sensitive business and customer records with strict data-protection standards. – Data Redundancy & Continuity: Ensures information is backed up, archived, and accessible long term. – Operational Efficiency: Digitizes and automates document workflows to save time, reduce costs, and improve accuracy. – Audit & Buy/Sell Readiness: Provides structured, searchable records to simplify ownership changes, vendor disputes, or regulatory requests. One View’s suite of dealership-focused solutions includes: – Document Management – A secure, centralized platform for storing and retrieving dealership records. – Monthly Data Archiving – Automated archiving of critical financial, sales, service, and HR documents, regardless of DMS platform – Data Conversions – Smooth migrations of dealership records during buy/sell transactions or system changes. – Vendor View – Simplifies vendor record management for greater oversight and compliance. For nearly three decades, One View has partnered with dealers to solve challenges unique to automotive operations. Our products are built with every department in mind—whether you’re a dealer principal, CFO, controller, GM, or service manager—making it easier to keep your team aligned, efficient, and future-ready. Dealers across North America rely on One View to safeguard their most valuable asset—data. Whether helping a dealer principal prepare for a sale, empowering a GM to run a more efficient operation, or enabling service and sales leaders to access the information they need, One View delivers clarity, security, and independence in a complex data environment.
Numa
Numa is the AI platform running customer operations inside the world’s best dealerships. One Voice AI–powered Smart Inbox. Every conversation. Every customer. Every repair order. Nothing lost. Nothing missed. Our AI Agents act like your best advisor — instantly understanding why customers call, booking appointments, sending proactive updates, and escalating problems in real time. Deeply integrated with your DMS. Trusted by 1,200 dealers and one of the fastest-growing dealership software companies in the world, including Longo Toyota, Norm Reeves, and Gold Coast Cadillac. Backed by Google, Mitsui, and Threshold Ventures. The result: +25 CSI points. +25% service revenue. See it live at Booth #3401W.
NITS Solutions Inc.
One AI-Powered Platform for the whole Fixed Operations vehicle lifecycle. Seamlessly integrated with all major DMS providers, trusted by OEMs and Dealer Groups for their fixed operations growth!
Nextup
Nextup is a new approach to an Up System benefiting from technology that establishes operational efficiency throughout a dealership in Sales, Finance, and Service Departments. Nextup allows you to monitor and measure team performance, obtain 100% accurate customer traffic count and ensure effective customer engagement. By implementing Nextup throughout your dealership, you are able to reduce traditional dealership inefficiencies costing you. With close to 20 years in business we currently provide services to industry leaders in US, Canada and Australia. If you haven’t seen a demonstration of Nextup offerings, we invite you to the booth for a demonstration of our products for Sales, Finance and Service.