Company Category: Service Data & Analytics

IVSG LLC

Since 2009, IVSG LLC has been providing innovative solutions to dealers and their retail partners. IVSG will be showcasing the following key products: 1. Warranty Rate AI(WRAI)–Warranty reimbursement for labor rate and parts markup % increases driven by industry first AI platform–Results in 72 Hours vs. current dealer rates 2. Accounts Receivable Efficiency Suite (ARES)–Industry first accounts automation fully integrated with the DMS 3. Comprehensive suite of Cybersecurity and Regulatory Compliance Managed Services with unmatched unique scanning tools for unencrypted customer data and credit cards–FTC Safeguards Rule; State Data Privacy Rules; PCI Requirements Smarter Tech. Stronger Dealers! WELCOME TO INNOVATION

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Intermedia

Intermedia is a cloud communications company that helps over 130,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and eight-years running J.D. Power-certified 24/7 Support (recognized for providing “An Outstanding Customer Service Experience” in Assisted Technical Support), Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.TM As a partner-first company, Intermedia goes to work for over 7,200 channel partners by empowering them to grow their businesses through both our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia’s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – and agent programs. | Intermedia is a premier cloud communications company, serving over 140,000 businesses and 7,500 channel partners globally. We eliminate the need for multiple service providers by delivering a comprehensive, AI-powered suite of tightly integrated, highly reliable, versatile, and secure applications. Our AI-driven solutions enhance productivity, efficiency, and customer care, empowering businesses to work better…from wherever. Our portfolio includes voice, video conferencing, chat, contact center, business email and productivity, business SMS, file sharing, security, archiving, and more. Intermedia Unite® keeps your dealership connected across sales, service, renewals, and more. With seamless Dealer Management System integrations and a modern cloud phone system, your team delivers faster, more personalized customer experiences—every time.

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Infomedia

Driving success for automotive businesses through data, innovation, and connection At Infomedia, we help automakers and dealers harness the power of data to sell more genuine OEM parts, boost workshop productivity, and connect their technology ecosystem. Our solutions are built to optimise every step of the customer and vehicle journey. Whether it’s driving online and in-store parts sales, streamlining technician workflows, or transforming data into meaningful, personalised interactions that drive long-term loyalty—Infomedia connects it all to deliver smarter, more profitable aftersales operations.

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Impel

Impel is harnessing the power of AI to transform automotive retailing and has become one of the largest vertical AI companies in the world. The company’s industry-leading Automotive AI Operating System helps retailers and OEMs unify the entire customer journey from marketing and merchandising to sales and service —fueling faster decisions, deeper connections, and measurable impact at every step along the way.

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Force Marketing

Force Marketing delivers comprehensive lifecycle marketing solutions designed to maximize every touchpoint of your dealership’s business. Our proprietary Customer Data Platform (CDP) integrates insights from a vast array of data providers to create advanced customer profiles and unlock ultra-precise audience targeting. By leveraging these capabilities, we empower dealerships to grow their market share and drive measurable results. We execute marketing that drives your business forward.

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Flai

We help dealerships win more customers by automating customer communications with AI, especially phone calls, the channel most customers prefer. We use AI voice assistants that complement your BDC scheduling service appointments, doing outbound recall campaigns, booking test drives, and handling customer inquiries. Test our after hours AI Assistant at +1 415-993-7135.

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Experian Automotive

Connecting the right parts, vehicles and customers with the best data to do it right. We are transforming how the automotive aftermarket uses data to drive actionable insights. We help you manage risk, better understand your markets, target the right customers at the right time with the right offer – and keep them coming back. Get unprecedented aftermarket insights with Experian’s vehicle, consumer, marketing, and credit data. Link our data to yours so you can transform data-driven insights into more powerful actions. Visit Experian.com/aftermarket to learn to see trends and act before your competition. Our unmatched level of intelligence provides the powerful competitive advantage to win in a crowded marketplace. Featured solutions: Vehicles • AutoCount Vehicles in Operation℠ (VIO) Geographies • Global Vehicles in Operation™(VIO) AutoCount℠ VIO Extras • Velocity™ Business Intelligence Tool • Vocation data • AutoCount Parts in Operation℠(PIO) • Demographic data | At Experian Automotive, we help OEMs and dealers find, reach and retain profitable customers. Visit ExperianAutomotive.com to learn more about our credit services, vehicle statistics, comprehensive marketing solutions, fraud solutions and AutoCheck vehicle history reports.

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Equifax

At Equifax, we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com. | At Equifax, we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.

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Epicor Software

Epicor pioneered information technology for the motor vehicle aftermarket nearly 50 years ago and remains the only company that offers leading-edge business growth solutions for every step in the industry value chain. These include eCatalog and parts content serving thousands of distribution and service locations; Epicor Industry Data Analytics for suppliers and distributors; Epicor B2B eStore and eCommerce products; Elite EXTRA last mile delivery logistics with Routing & Dispatch, Delivery Network, and Returns Automation solutions; best-in-class ERP solutions used by parts suppliers and distribution businesses; and Epicor Service CRM and Integrated Service Estimator solutions for maintenance and repair providers. | Epicor Propello is a modern, cloud retail management platform built to help pet retailers work with ease. With intuitive workflows, mobility, and powerful inventory, pricing, and analytics tools, Propello streamlines operations, enhances customer and employee experiences, and scales effortlessly as your business grows. | Epicor is the leading software provider of the building supply industry, partnering with an estimated 60% of North American Building Supply companies. For nearly 50 years, Epicor has delivered value and real results so that building suppliers can streamline operations, better serve customers, increase margins. | Epicor Software Corporation is a leading provider of enterprise resource planning (ERP) solutions, founded in 1972 in Austin, Texas. The company specializes in various industries, including manufacturing, distribution, retail, and services, offering a range of software products such as ERP, CRM, SCM, and HCM solutions. Epicor’s ERP software is designed to streamline business processes, enhance efficiency, and support growth by providing customizable modules and advanced analytics. | Epicor for Automotive is a leading automotive aftermarket software provider designed specifically for automotive dealerships, franchises, and independents alike. With over 50 years of experience, Epicor empowers dealers to optimize parts, tire, and service operations through seamlessly integrated technology and robust analytics. | Made with Manufactures, For Manufacturers. Work with a dedicated partner that understands your manufacturing needs. Simplify your business and maximize ROI with solutions that connect your operations and reduce time-consuming workarounds. ERP that streamlines every part of your business. | Epicor is the essential partner to hard‑working manufacturers. We help manufacturing organizations connect the plant floor to the business, enabling better visibility, stronger execution, and improved operational performance. Built on deep manufacturing expertise, Epicor supports modern production environments with real‑time insight into operations and digital ways to empower frontline teams. By reducing manual workarounds and better aligning people, processes, and data, manufacturers can improve efficiency, adapt faster to change, and drive continuous improvement. Designed to scale and evolve, Epicor solutions help manufacturers stay productive, competitive, and resilient in an increasingly complex manufacturing landscape. | Whether you make, sell, or install parts, tires, and other products for automotive and commercial vehicle applications, Epicor helps you meet the industry’s unique compliance, supply chain, and process requirements with data-driven solutions designed to help you thrive in a highly competitive market.

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eAdvisor

eAdvisor is an all-in-one wireless tool designed to streamline vehicle check-ins, providing fast, accurate scans and real-time data transfers. It enhances service efficiency, reduces check-in times, and boosts customer satisfaction. With features like instant alerts, maintenance recommendations, and automated reports, eAdvisor empowers service departments to prioritize customer needs, increase upsells, and improve overall productivity.

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