Byrider is the nation’s leading integrated used car dealership and finance franchise, built on a proven model that supports strong portfolio performance and long-term customer relationships. Franchisees benefit from comprehensive training, robust underwriting and service systems, and ongoing operational support designed to drive sustainable growth. With decades of industry experience and a track record of success, Byrider offers franchise owners the tools and guidance needed to operate confidently and profitably in the buy-here-pay-here marketplace.
BLiNK AI, Inc.
BLiNK AI is the most advanced Voice AI and service automation platform purpose-built for dealership fixed operations, unifying scheduling, telematics, service phone operations, and customer communication into one intelligent system. Unlike single-channel Voice AI or inbox-based tools, BLiNK AI orchestrates the entire service journey. From live inbound service phone calls, Voice AI interactions, and AI-powered service phone conversations to web scheduling, proactive telematics alerts, appointment booking, and follow-ups, BLiNK AI ensures no opportunity is missed and no customer falls through the cracks. BLiNK AI was first to market with fully automated telematics-driven service scheduling, turning OEM alerts and vehicle data into booked appointments without adding workload to advisors or BDC teams. Our Voice AI operates directly on real customer service phone calls, working alongside deep system integrations to answer calls, handle after-hours demand, recover missed calls, convert phone conversations into appointments, and drive measurable service growth. Deeply integrated with leading DMS and dealership systems, BLiNK AI delivers real results at scale. More service phone appointments. Higher show rates. Stronger CSI. More ROs per store. All powered by intelligent automation built specifically for fixed operations. Visit Booth 6453N to see how BLiNK AI is redefining dealership service automation, Voice AI, Phone AI, and service phone performance.
Better Car People
Better Car People provides a Collaborative Intelligence approach to cross-channel online engagement. The company has connected dealerships with customers since 2010, gathering data on best practices for fast, personalized communication to keep pace with ever-changing consumer behavior. Better Car People combines intelligent humans and AI-enabled technology to respond to customers quickly and carefully. By any means — text, chat, email, or phone — even when you’re asleep. Amazing Tech. Smart People. Unmatched Experience.
Applied Concepts
Applied Concepts, Inc. (ACI) has over 25 years of experience providing tailored power conversion systems for a wide range of highly-specialized applications. ACI excels at custom designs and build-to-spec opportunities while having a wide-selection of off-the-shelf solutions. We offer a large line of LED drivers, High-Bright panel modifications (1000+ nits) for sunlight readability, NVIS Panel Modifications (MIL-STD-3009) for night-mode applications, Dual-Mode displays capable of both day/night functionality, LCD panel accessories and CCFL inverters. Additionaly ACI aquired Pixel Scientific in May 2024 and now Has the abaility to resize and remanufactuure LCD’s. | Applied Concepts is a leading automotive dealership training and performance solutions provider with more than 40 years of experience helping franchised and independent dealerships improve sales, service, and BDC communication performance. Through Conversation Labs, our AI-powered training platform, dealerships practice real customer conversations using dynamic simulations built from real-world dealership scenarios. These simulations mirror actual customer behaviors, objections, and decision points—allowing teams to develop stronger phone skills, clearer communication, and more consistent appointment outcomes in a controlled learning environment. Our solutions combine automotive communication training, mystery shopping, call analysis, and performance coaching tools to help dealerships increase appointment set and show rates, improve close ratios, and standardize customer experience across departments.
AFIP/ADCO
AFIP & ADCO: The Industry’s Standard for Dealership Compliance The Association of Finance & Insurance Professionals (AFIP) is the nation’s leading nonprofit, non-aligned sanctioning body dedicated to elevating professionalism and integrity within dealership sales and financial services. AFIP sets the benchmark for legal and ethical excellence through its rigorous Certification Program, which is recognized across the automotive, powersports, RV, and marine industries. AFIP’s curriculum focuses exclusively on the federal and state laws governing in-dealership financial services—ensuring F&I professionals not only understand the rules but know how to apply them in real-world operations. Every AFIP-certified professional commits to a strict Code of Ethical Conduct that holds them personally accountable for compliant, customer-first practices. AFIP is the badge of trust that signals credibility, competence, and regulatory excellence. The Association of Dealership Compliance Officers (ADCO) is the industry’s premier resource for building and managing a fully integrated, dealership-wide Compliance Management System. ADCO equips Compliance Officers with the certification, skills, training, and tools needed to mitigate risk across every operational area—sales, F&I, service, parts, HR, IT, and digital retailing. Members gain continuous access to evolving online resources, customizable templates, operational guides, checklists, and CounselorLibrary’s Spot Delivery®, ensuring they remain current with regulatory requirements and best practices. ADCO also leads the industry’s only Compliance 20 Group and hosts the annual Dealership Compliance Officers Conference, a flagship gathering for compliance professionals nationwide. To strengthen dealership operations and reinforce regulatory readiness, ADCO provides a comprehensive suite of compliance and risk-reduction solutions, including: • Front-End & Fixed Operations Compliance Auditing – detailed, department-specific reviews that identify risk exposures, operational gaps, documentation issues, and training needs across Sales, F&I, Service, and Parts. These audits help dealerships correct problems early, protect revenue, and maintain regulatory alignment. • DealerResolve – a dealership complaint-resolution platform that helps mitigate conflict, document customer concerns, and improve satisfaction. • FRAT (Federal Regulation Annual Training) – role-specific training that fulfills federally mandated annual compliance requirements for all dealership employees. • DealerEFX Cybersecurity Training – specialized training for Qualified Individuals to meet the FTC Safeguards Rule’s cybersecurity oversight requirements. • Collaboration with AutomotoHR – providing automated HR compliance tools, onboarding workflows, policy management, and workforce documentation support to strengthen employment-law compliance and organizational accountability. Now as one company AFIP/ADCO delivers the complete dealership compliance ecosystem—strengthening ethical cultures, reducing liability, elevating customer trust, and empowering dealerships to operate confidently in today’s highly regulated environment. We don’t just sell software; we sell compliance solutions.
Adglobal360 India Private Limited
Marketing, Technology, Innovation and Data Come Together at AdGlobal360 for Insight-Driven Marketing and Digital Transformation.
84FACTORY (Yoga Cars)
YogaCars offers a variety of solutions built for dealers over the past decade, including trade tool widgets, super-fast websites, vehicle acquisition software for service drive, and loyalty training programs. We also provide custom software development tailored to our clients’ needs.