Company Category: Reputation Management

ZipDeal

ZipDeal is the industry’s first patented Pre-Delivery System (PDS) that transforms the idle “wait for F&I” into a structured, revenue-generating customer experience. Delivered directly to the buyer’s device, ZipDeal walks every customer through key pre-F&I steps—insurance, accessories, surveys, referrals, app downloads, service scheduling, and more. Dealers see more profit, stronger CSI, and measurable consistency across the sales floor.

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Wikimotive

In 2025, Wikimotive’s nearly 200 dealer partners saw an average 47% increase in organic search leads—even as the broader market declined. Wikimotive is the industry leader in search-centric digital marketing solutions built to drive measurable lead volume and sustainable market share growth. Our expertise spans SEO, GEO, SEM, social advertising, and related performance channels. While clients pay for deliverables that perform, Wikimotive goes beyond execution with consultative experts who help dealers understand results and make confident marketing decisions. We are committed to excellence, education, accountability, and transparency. You’ll never wonder what worked or why. We actively share practical, search-focused insight with our dealer partners and across industry stages, podcasts, and publications.

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Widewail

STOP BY THE WIDEWAIL BOOTH IN THE NORTH HALL TO GET YOUR CUSTOM REPUTATION AND CUSTOMER EXPERIENCE REPORT. We are offering 15-minute walkthroughs of the data. Each report includes your data benchmarked against the industry. Widewail automates customer review, survey, and video testimonial collection and uses AI to turn feedback into actionable insights. Benchmark your performance against Widewail’s Industry Data Layer of 15M reviews to see how you compare. We help you track performance across 25 customer experience topics, so you know exactly where your experience is better than your peers, and where you have opportunities for improvement.

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Vendor 20 Group

We are selected groups of 20 non competing leading vendors that specialize in the automotive space. ‘Our’ shared intent is to drive transformations to create a better aligned experience for our dealership customers. By committing to each other we provide invaluable insights which consist of exchanging ideas, resolving challenges and helping one and other with opportunities that best support our dealership customers. We provide resources and support to help members improve their businesses. The Vendor20 Group is a great way for automotive vendors to stay informed and connected with their peers and the ever changing landscape. We recognize what a dealership and vendor partner requires to succeed, and together we are dedicated in aligning our companies for exceptional performance.

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UVeye

UVeye is revolutionizing the way the automotive industry inspects vehicles. Using advanced AI and computer vision, our system delivers a full-vehicle health report in seconds from a single scan. The result is faster, more consistent, and more transparent inspections that improve decision-making and efficiency across the entire automotive landscape. For dealerships, UVeye enhances service lane efficiency, builds customer trust, and increases profitability through automated, objective inspections. OEMs and logistics providers rely on UVeye for standardized quality control, ensuring every vehicle meets brand standards from the factory to delivery. Fleet operators gain real-time visibility into vehicle health, allowing for predictive maintenance and reduced downtime. Used-car platforms and auctions benefit from instant, accurate condition reports that boost buyer confidence and streamline reconditioning processes. UVeye brings the same level of precision and transparency to every touchpoint in a vehicle’s lifecycle. With a single scan, our technology delivers comprehensive insights that help businesses operate smarter, faster, and more reliably.

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UpdatePromise

UpdatePromise is the all-in-one Fixed Ops solution trusted by top OEMs and dealerships nationwide to modernize the service experience. Our Consumer Experience Management System (CEMS™) streamlines every touchpoint—from AI-powered appointment scheduling to mobile check-in, digital MPIs with photo/video, real-time two-way texting, mobile payments, and more. Backed by exclusive partnerships with Toyota (SmartPath Service), Lexus (MONOGRAM Service), Hyundai and Genesis (Certified SLT Provider), and now Ford, we don’t just offer software—we deliver proven performance. Dealerships choose UpdatePromise to increase retention, boost dollars per RO, and empower teams with tools that actually work. With seamless DMS integrations, flexible customization, and expert client success support, UpdatePromise helps fixed ops teams drive measurable results and deliver the kind of service experience today’s customers expect.

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TVI MarketPro3

Since 1982, dealerships have trusted TVI MarketPro3 to drive measurable growth in Fixed Operations. We partner with dealers using intelligent, data-driven marketing strategies across direct mail, AI-powered email and SMS, recall management, social media, Google paid search, and a purpose-built Service BDC CRM. Every channel works together to increase efficiency, grow service revenue, and deliver transparent, provable results.

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The National Digital Titling Clearinghouse (NDTC)

The National Digital Titling Clearinghouse (NDTC), powered by CHAMP, is the first and only state-backed digital vehicle titling solution in the United States. NDTC provides a secure, paperless platform that enables automotive retailers, lenders, and insurers to process title transactions faster, eliminate paper-based delays, and reduce fraud risk—bringing efficiency and transparency to vehicle titling nationwide. CHAMP Titles is a leading provider of digital solutions to motor vehicle agencies (MVAs) in the United States. Its patented technologies and platforms streamline and secure motor vehicle administration. Designed for government, CHAMP’s solutions serve a broad ecosystem of MVA constituents, including vehicle retailers, vehicle wholesalers, insurance carriers, fleet operators, lenders, all the service providers that serve each of these industry verticals, and, of course, consumers. CHAMP’s exceptionally popular CHAMPgov platform and the National Digital Titling Clearinghouse are big steps forward toward a paperless, environmentally friendly, digital, secure, frictionless future for the motor vehicle agency industry.

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TEXT2DRIVE

Text2Drive is a leading communication platform revolutionizing the automotive service industry. Our innovative tools, including text-based appointment scheduling, digital multi-point inspections, and real-time updates, streamline operations and enhance customer satisfaction. Trusted by dealerships nationwide, Text2Drive empowers teams to deliver exceptional service, boost efficiency, and build lasting customer relationships.

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techWALL®

techWALL® provides a unified, OEM-approved fixed ops platform (MBUSA, Ford, and others). Alpha Drive AI layers automotive service intelligence on top, creating an AI-driven system for scheduling, recalls, and customer engagement that improves throughput, compliance, and service revenue at scale

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