Company Category: Loyalty and Retention Programs

Hercules Systems, Inc.

With over 50+ years of experience and providing systems throughout the world, Hercules Systems has become one of the largest car wash manufacturing companies in the world. We make a full line of systems to accommodate car dealerships, ambulance & bus companies, municipalities, and private residences. Dealerships that install a Hercules System save appr. 1 hour in new car delivery, reduce labor cost and generate $1,000’s of dollars per month, turning the wash bay into a profit center. Dealerships find that using a Hercules System dramatically improves their bottom line and productivity.

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Handwrytten

Handwrytten is the leading platform for sending personalized, handwritten notes at scale. Using advanced robotics, we help businesses and individuals build stronger relationships by delivering authentic handwritten cards worldwide. From one-off personal messages to fully automated campaigns, Handwrytten makes it easy to stand out, foster loyalty, and create meaningful connections.

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ForeverStart

ForeverStart offers a lineup of lifetime, non-cancellable, and preloadable products designed to drive customer retention and protect your dealership’s customers. ForeverStart Battery Replacement: The original lifetime battery guarantee! This program brings battery replacement business back to your dealership’s service department while providing customers peace of mind—no matter where they travel nationwide. ForeverStart Key Replacement: A lifetime key replacement guarantee backed by advanced key-locating technology. It’s a tangible benefit your customers can use daily, helping them recover some of life’s most frequently misplaced items. Our ForeverStart lineup is cost-effective, high-value, and the easiest preload program available in today’s market. ForeverStart 365: The ideal upgrade for every pre-owned vehicle. ForeverStart 365 is our non-cancellable, 12 month battery protection preload program. Improve satisfaction and trust by covering one of the top 5 most common ownership failures. Proven to improve service and sales retention as well as strengthen inventory margins. Now Introducing: ForeverCharge – Your dealership’s gateway to at-home EV charging solutions-accessible with just a scan of a QR code! Customers can explore three charging levels, receive installation quotes, and schedule installation directly from their smartphones. Come see us if you are looking to jump-start your customer retention and build revenue for life!

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Force Marketing

Force Marketing delivers comprehensive lifecycle marketing solutions designed to maximize every touchpoint of your dealership’s business. Our proprietary Customer Data Platform (CDP) integrates insights from a vast array of data providers to create advanced customer profiles and unlock ultra-precise audience targeting. By leveraging these capabilities, we empower dealerships to grow their market share and drive measurable results. We execute marketing that drives your business forward.

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FlickFusion Video Marketing

FlickFusion is an innovative video-marketing and communications platform tailored primarily to the automotive industry. The company empowers dealerships, website providers, CRM/lead-management firms and lot/photography services to create, distribute and track video content across the customer journey — from browsing inventory to live video chat, virtual test-drives and beyond.

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Epsilon Automotive

Epsilon Automotive brings together data, decisioning, and channel activation into an end-to-end Automotive Lifecycle Marketing Platform tailored specifically for dealers and auto manufacturers. By personalizing consumer journeys with performance transparency, Epsilon helps anticipate, activate & prove measurable business outcomes. Epsilon’s award-winning data and technology is rooted in privacy by design & underpinned by powerful AI. We align the customer, vehicle and dealer across marketing channels, driving profitability and customer retention.

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Elevation Dealer Services

Elevation Dealer Services is a dealer-first F&I agency serving Automotive, RV, Marine, and Powersports dealerships nationwide. With deep retail and administrative experience, we specialize in helping dealers maximize profitability and long-term wealth through tailored Reinsurance formations, optimized Investment Policy Statements, and a comprehensive suite of F&I products. Our team partners with more than 300 dealerships across 13 states, delivering solutions that reduce fees, improve compliance, and accelerate compound growth. Beyond products, we provide training, recruiting, and leadership development that elevate dealership culture, boost PVR, and drive sustainable growth. At Elevation Dealer Services, our mission is simple: to create dealer-centric strategies that build stronger teams, protect customers, and multiply wealth—ensuring success today and for generations to come.

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Dealerwing

Dealerwing leverages AI to identify the most profitable customer service opportunities within your PMA, ensuring maximum service retention and efficiency. By analyzing DMS, OEM, and conquest data, we create a custom UIO (Unique Identifier for Operations) tailored for each dealer. With our proprietary data cleansing and validation process, Dealerwing ensures that all data is accurate, deduped, and ready for optimized OMNI-channel marketing—including traditional, email, digital, social, text, and BDC strategies. This leads to a more efficient, cost-effective program that drives the right customer traffic, from express service to recalls and declined services. Our OEM expertise enables us to tailor marketing efforts for each dealer, driving the specific CP-RO traffic you need. Budgets are flexible and based on validated data, with full control resting in the hands of the dealer. We offer best-in-class reporting that’s customizable, granular, and transparent. With AI guiding your marketing strategy, we optimize your spend!

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DealerCards.com

DealerCards is a hands-free appreciation and retention platform built for automotive dealerships. We automatically mail personalized greeting cards and brownies at key moments in the customer journey: boosting CSI, increasing repeat business, and generating more referrals without adding work to your team. It’s the simplest way for rooftops to stay top-of-mind and create customers for life.

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