About

About Salesforce Salesforce is the #1 AI CRM, helping retailers become Agentic Enterprises—a cutting-edge model where associates and AI agents collaborate to drive customer success and exceptional shopping experiences. Our unified platform seamlessly connects your customer data, AI capabilities, and Customer 360 applications on a bedrock of trust and governance. This empowers your organization to orchestrate every decision, inventory process, and customer interaction with real-time context, whether in-store or online. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates associate performance, accelerates purchasing decisions, and deepens customer loyalty. We empower every employee—from the store floor to the corporate office—to work side-by-side with AI coworkers to sell more, respond faster, and operate your entire retail chain with greater efficiency. Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. In an Agentic Enterprise, employees are empowered by AI coworkers who handle routine tasks, provide real-time insights, and help every team work smarter and faster. Salesforce helps businesses of every size and industry connect data, AI, and Customer 360 applications on a foundation of trust and governance. This ensures that every decision, process, and interaction happens with the right signals, context, access, and safeguards. By bringing data and AI together with business applications, Salesforce enables organizations to orchestrate humans and agents working seamlessly—powering the employee and customer experiences that drive growth and loyalty. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens relationships—empowering every employee to achieve more, move faster, and operate with greater efficiency. Salesforce is the #1 CRM and is leading the Agentic Revolution where humans and AI agents work together to drive customer success. With the Agentforce 360 Platform and its Trust Layer, we help organizations connect with their customers in a whole new way while ensuring security and governance. In healthcare, Agentforce takes on routine, manual tasks so care teams can focus on the moments that truly require human expertise, all within a compliant and trusted environment. Salesforce is the #1 AI CRM, where humans with AI agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous Al agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.Salesforce helps insurance firms lower operational costs, grow efficiently, innovate at scale, and personalize customer experiences. With Salesforce, insurance carriers, agencies, and brokerages can connect and empower their entire organization, spanning Marketing, Sales, Service, Data, IT, and Analytics. Our Al-driven, connected platform empowers insurers and their distribution partners to manage all core operations from one system - including product development, quoting, claims, and more. Salesforce is the #1 AI CRM, where humans with AI agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous Al agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.Salesforce helps insurance firms lower operational costs, grow efficiently, innovate at scale, and personalize customer experiences. With Salesforce, insurance carriers, agencies, and brokerages can connect and empower their entire organization, spanning Marketing, Sales, Service, Data, IT, and Analytics. Our Al-driven, connected platform empowers insurers and their distribution partners to manage all core operations from one system - including product development, quoting, claims, and more.