Company Category: Billing/CRM/CIS

Salesforce

Salesforce is the #1 AI CRM, helping retailers become Agentic Enterprises—a cutting-edge model where associates and AI agents collaborate to drive customer success and exceptional shopping experiences. Our unified platform seamlessly connects your customer data, AI capabilities, and Customer 360 applications on a bedrock of trust and governance. This empowers your organization to orchestrate every decision, inventory process, and customer interaction with real-time context, whether in-store or online. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates associate performance, accelerates purchasing decisions, and deepens customer loyalty. We empower every employee—from the store floor to the corporate office—to work side-by-side with AI coworkers to sell more, respond faster, and operate your entire retail chain with greater efficiency. | Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. In an Agentic Enterprise, employees are empowered by AI coworkers who handle routine tasks, provide real-time insights, and help every team work smarter and faster. Salesforce helps businesses of every size and industry connect data, AI, and Customer 360 applications on a foundation of trust and governance. This ensures that every decision, process, and interaction happens with the right signals, context, access, and safeguards. By bringing data and AI together with business applications, Salesforce enables organizations to orchestrate humans and agents working seamlessly—powering the employee and customer experiences that drive growth and loyalty. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens relationships—empowering every employee to achieve more, move faster, and operate with greater efficiency. | Salesforce is the #1 CRM and is leading the Agentic Revolution where humans and AI agents work together to drive customer success. With the Agentforce 360 Platform and its Trust Layer, we help organizations connect with their customers in a whole new way while ensuring security and governance. In healthcare, Agentforce takes on routine, manual tasks so care teams can focus on the moments that truly require human expertise, all within a compliant and trusted environment. | Salesforce is the #1 AI CRM, where humans with AI agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous Al agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.Salesforce helps insurance firms lower operational costs, grow efficiently, innovate at scale, and personalize customer experiences. With Salesforce, insurance carriers, agencies, and brokerages can connect and empower their entire organization, spanning Marketing, Sales, Service, Data, IT, and Analytics. Our Al-driven, connected platform empowers insurers and their distribution partners to manage all core operations from one system – including product development, quoting, claims, and more.

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Itineris

Itineris develops, delivers, and supports UMAX, a highly configurable and modern CIS & CRM solution designed specifically for utilities. Built on the powerful Microsoft Dynamics 365 platform and delivered as a service in the Microsoft Azure cloud, UMAX improves customer experience through powerful omnichannel communication while enhancing the user experience through automation, AI, and user-defined workflows. UMAX: A CIS and CRM solution for future-ready utilities in a digital world. For more information, visit www.itineris.net.

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Abjayon, Inc.

Abjayon is a global technology and consulting company empowering utilities and energy enterprises with intelligent, end-to-end digital transformation. Established in 2007 and headquartered in Fremont, California, Abjayon is a trusted Enterprise Solutions and Professional Services provider focused exclusively on the utilities sector. With a team of 350+ professionals across North America, the Philippines, and India, we bring deep domain knowledge, Oracle product expertise, and innovation-driven engineering to help utilities modernize operations, enhance efficiency, and deliver superior customer experiences. As a specialized Oracle Energy & Water partner, Abjayon supports utilities worldwide in the implementation and ongoing support of the full Oracle Utilities product suite — from grid operations to customer engagement. Our leadership and core engineering teams, many of whom come directly from Oracle Utilities R&D, bring hands-on experience across Customer to Meter (C2M), Customer Care & Billing (CC&B / CCS), Meter Data Management (MDM), Work & Asset Management (WAM / WACS), and Network / Outage / Distributed Energy Management (NMS / OMS / ADMS / DERMS). To date, Abjayon has delivered over 30% of Oracle MDM’s global footprint and implemented, upgraded, and supported more than 30 million smart meters for leading utilities worldwide. Abjayon’s service portfolio spans Advisory, Delivery, and Managed Services, covering solution implementation, cloud modernization, process optimization, and long-term support. We serve both public sector and investor-owned utilities, aligning technology with business strategy to drive measurable outcomes. Guided by the principle of “purity of thought and action”, Abjayon continues to enable smarter, connected, and sustainable utilities — building the foundation for a resilient energy future.

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