Company Category: Telephone Systems, Tools and Training

ZukiTalk

Empowering Service Advisors with AI to Drive Approvals, Build Relationships, and Boost Performance. AI-Powered Voice Technology for Automotive Service Approvals. ZukiTalk is transforming communication in automotive service departments. ZukiTalk automates outbound calls that review Multi-Point Inspections, explain repair findings, and gain customer approvals — instantly boosting efficiency, consistency, and revenue. Founded by Jen Suzuki, a leading automotive trainer with 24 years of expertise in service and sales call performance, ZukiTalk fuses real dealership experience with cutting-edge AI technology to deliver a game-changing advantage for modern dealerships.

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Volie

Volie is an AI-enhanced BDC communication platform designed specifically for the automotive industry. The platform centralizes and streamlines all inbound and outbound communications, integrates seamlessly with leading CRM and DMS systems, and delivers comprehensive reporting and real-time performance insights. By combining intelligent automation with advanced call intelligence, Volie enables dealerships to increase productivity, enhance customer experience, and optimize every interaction. Dealerships leverage Volie to manage higher call volumes, reduce agent downtime, and improve appointment conversion rates through data-driven decision-making. Volie’s mission is to empower automotive business development centers to operate more efficiently, with greater visibility and accountability—helping dealerships measure their metrics, manage performance, and drive sustainable growth.

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Vehicles for Change

Vehicles for Change (VFC) is a nonprofit organization creating pathways to stability through reliable transportation and automotive career training, both hands-on and via our groundbreaking Virtual Reality training platform. Through our Keys to Independence car ownership program, we partner with organizations creating news-worthy, community-building moments by awarding low-cost, safe, reliable vehicles to economically struggling families in their local market. Why dealerships? This helps dealerships strengthen community trust, generate positive, earned media and social content, and unites employees and customers around a mission that matters: helping neighbors get to work, school, healthcare, and everyday life. With VFC, dealerships do not just support a cause. They help deliver a turning point for a family and a highly visible story of impact in the community they serve. And we help them every step of the way with our playbook and tailored, personal support for every car that goes to a family.

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Toma

Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.

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The Shop by FordDirect

The Shop by FordDirect represents the next step forward in the automotive industry’s ongoing digital transformation. By vetting dealership tools and services and putting them right at stakeholder fingertips, we’re making it easier to delight customers, care for employees and grow in every imaginable way.

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The Elliott Group

Andy & Jacqueline Elliott have built one of the fastest growing (and most viral) sales coaching companies in a few short years and also managed to build an awesome life & a marriage that they love despite being counted out (with the odds against) them many times. Their sales and leadership training has lit a wildfire across the globe helping change millions of lives and impact hundreds of thousands of business owners across the globe. They do it all while keeping GOD & FAMILY First.

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Siro

Siro is the #1 rated AI-powered sales coaching app that records and transcribes face-to-face conversations to unlock missing revenue. Leadership teams use Siro for strategic insight to understand what is happening in the field. Reps and technicians use Siro to build successful habits by listening to real examples from top performers on their own team. | Siro gives in-person sales teams visibility into every customer interaction. Our app records, transcribes, and analyzes conversations, turning them into actionable data that drives revenue through smarter coaching and stronger closes.

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Sandra AI

Sandra AI automates all your BDC operations and helps you 2x your staff productivity with our AI solutions covering calls, texts & chat both inbound and outbound.

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RockED

RockED is the premier people development platform for the automotive industry supporting the entire employee lifecycle from pre-hire and onboarding to upskilling and career transitions. RockED centralizes best practices from industry experts, dealer groups, OEMs, and partners and develops dealership employees through carefully designed, microlearning experiences delivered in the flow of work. By gamifying the learning experience and embedding it into daily routines, RockED is educating the automotive workforce and solving the industry’s greatest business challenges.

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