Company Category: Service Shop Management

Richtech Robotics

Richtech Robotics is a provider of collaborative robotic solutions specializing in the service industry, including the hospitality and healthcare sectors. Our mission is to transform the service industry through collaborative robotic solutions that enhance the customer experience and empower businesses to achieve more. By seamlessly integrating cutting-edge automation, we aspire to create a landscape of enhanced interactions, efficiency, and innovation, propelling organizations toward unparalleled levels of excellence and satisfaction. | Richtech Robotics develops advanced robotic solutions and the data infrastructure that makes its robots more intelligent. Guided by three strategic pillars — Industrial, Commercial, and Data Services — Richtech Robotics aims to deliver dependable automation, consistent service performance, and continuous AI-driven improvement at scale. | Humanoid and autonomous mobile robot solutions for the industrial sector | Richtech Robotics develops advanced robotic solutions and the data infrastructure that makes its robots more intelligent. Guided by three strategic pillars — Industrial, Commercial, and Data Services — Richtech Robotics aims to deliver dependable automation, consistent service performance, and continuous AI-driven improvement at scale. From factory floors to hospitality venues, our robots work alongside people to enhance efficiency, precision, and quality. | Richtech Robotics develops advanced robotic solutions and the data infrastructure that makes its robots more intelligent. Guided by three strategic pillars — Industrial, Commercial, and Data Services — Richtech Robotics aims to deliver dependable automation, consistent service performance, and continuous AI-driven improvement at scale. From factory floors to hospitality venues, our robots work alongside people to enhance efficiency, precision, and quality. Learn more at www.RichtechRobotics.com, and connect with us on X, LinkedIn and YouTube. | Richtech Robotics is a provider of collaborative robotic solutions specializing in the service industry, including the automotive sector. Our mission is to transform the service industry through collaborative robotic solutions that enhance the customer experience and empower businesses to achieve more.

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Revv

Revv specializes in helping auto repair and calibration businesses with all aspects of the ADAS workflow, automating the ADAS research needed to accurately identify and perform required calibrations to get safer vehicles on the road, and easing the insurance reimbursement process to get paid for work performed. With strong integrations, tool-agnostic solutions, a commitment to quality, and unmatched customer support from real ADAS experts, Revv is a trusted partner for shops looking to streamline their processes and enhance customer safety. Visit www.revvhq.com

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Repair360

Repair360 is the all-in-one used car reconditioning management solution built to empower Fixed Ops teams to make recon better, faster, and smarter. With seamless integration into your DMS, inventory, parts, vendors, and invoicing systems, Repair360 connects every step and team member from acquisition to delivery. Gain actionable insights for both fixed and variable operations, ensuring smarter decisions, reduced costs, and faster turnarounds. Automate tedious tasks, remove complexity, and provide your team with real-time visibility into the entire reconditioning process.

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Repairify

Repairify delivers connected technology and expertise to empower the industry in completing every repair safely, quickly and accurately. Through its ecosystem of solutions, Repairify connects data, tools, and technicians to simplify and accelerate vehicle repair and diagnostics. Two premier solutions, Repair360 and BlueDriver MAX, highlight the innovation that powers its full suite of products.

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QB Business Solutions

At QB Business Solutions, we pride ourselves on being the trusted partner for automotive dealerships seeking to maximize profitability and efficiency. With over 75 years of combined experience, we offer a comprehensive range of services that deliver industry-leading results, ensuring your dealership thrives in today’s competitive market. Warranty Reimbursement Services We specialize in Retail Warranty Reimbursement, helping dealerships secure the compensation they deserve by aligning warranty labor rates with door rates and optimizing parts markups to national averages and beyond. Our experts stay ahead of evolving state laws and brand changes, ensuring sustainable, long-term success for your business. By entrusting QB with the complex, time-consuming reimbursement process, you can focus on what matters most—your customers. Warranty Claims Processing Services In the fast-paced world of automotive claims, accuracy and timeliness are crucial. QB Business Solutions provides dealerships with expert Claims Processing Services to eliminate inefficiencies and resolve past submission issues. We focus on achieving first-paid submissions at a remarkable rate of 97% or higher, with an average processing time of just 2 days. Our commitment to cost-effective and precise claims management ensures that you maintain profitability while enhancing customer satisfaction. Dealer Analytics Our innovative Dealer Analytics service offers a comprehensive, in-depth analysis of your Service and Parts departments, designed to uncover hidden revenue opportunities and inefficiencies. This one-time deep dive into your dealership’s operations helps you make data-driven decisions to unlock untapped potential. Integrated with our core services—Warranty Reimbursement and Warranty Claims Processing—Dealer Analytics empowers your dealership to achieve maximum profitability and operational excellence. At QB Business Solutions, we’re dedicated to helping you grow your business and reach new heights. Whether it’s reimbursement, claims management, or data-driven insights, our team is here to ensure your success.

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ProfitKeeperPro.com

ProfitKeeperPro.com – Forensics for Fixed Ops — Stop the Profit Leaks in Fixed Ops Before They Become Permanent Losses — At NADA 2026, make it a priority to visit Booth 6560N, ProfitKeeperPro, the industry’s most complete Fixed Ops Risk Management Platform designed to give dealers real-time visibility into service and parts profitability. Most dealers are losing hundreds of thousands of dollars a year in Fixed Ops gross and don’t even know it. ProfitKeeperPro performs daily audits of every Service Repair Order and Parts Invoice to identify exceptions, pricing errors, margin losses, and missed revenue opportunities that traditional DMS reporting cannot detect. Why Dealers Love ProfitKeeperPro: • Exception Reporting: See exactly where gross is being lost — from unauthorized discounts to parts sold below cost to uncollected shop supplies. • Performance Insights: Track technician and advisor productivity, ELR vs. targets, average hours per RO, gross per RO, and upsell trends — all on one screen. • Drill-Down Detail: Click directly into flagged ROs to view labor variances, parts pricing issues, and line-by-line financial discrepancies. • Multi-Rooftop Visibility: Consolidated reporting for dealer groups that need to manage 5, 10, or 20 rooftops — with the ability to coach store-level staff and drive accountability. • No Complicated DMS Queries Required: No CDK English statements, no custom reports — just clean, clear daily insights that save time and make decisions easier. What You’ll See at the Booth: ✔️ Live platform demos ✔️ Real-world examples of how dealers are uncovering lost gross ✔️ Insights from groups managing 700+ ROs a day in under 30 minutes ✔️ Discussions on how to coach service teams using real data, not just end-of-month reports * In the words of one Fixed Ops Director: “I can review exceptions and advisor and technician performance from all 14 of our rooftops in 20 to 30 minutes a day. That’s over 700 ROs. The system shows me labor variances, missed charges, and parts pricing issues without pulling a single report from the DMS.”

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Numa

Numa is the AI platform running customer operations inside the world’s best dealerships. One Voice AI–powered Smart Inbox. Every conversation. Every customer. Every repair order. Nothing lost. Nothing missed. Our AI Agents act like your best advisor — instantly understanding why customers call, booking appointments, sending proactive updates, and escalating problems in real time. Deeply integrated with your DMS. Trusted by 1,200 dealers and one of the fastest-growing dealership software companies in the world, including Longo Toyota, Norm Reeves, and Gold Coast Cadillac. Backed by Google, Mitsui, and Threshold Ventures. The result: +25 CSI points. +25% service revenue. See it live at Booth #3401W.

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NITS Solutions Inc.

One AI-Powered Platform for the whole Fixed Operations vehicle lifecycle. Seamlessly integrated with all major DMS providers, trusted by OEMs and Dealer Groups for their fixed operations growth!

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NADA 20 Group

20 Group is designed for owners, dealers or managers who are actively involved in running the dealership. Noncompeting members are grouped by franchise, dealership department, sales volume, location, travel preferences and budget. Includes access to the industry-leading OEM-specific financial comparisons of your dealership against average and best-of-class dealers.

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Mia

Mia is your dealership’s 24/7 AI super employee built by car people, for car people. Mia handles every call with natural, human-like conversation, integrates with your systems to book sales and service appointments instantly, checks inventory, and handles real customer questions with zero wait time. No scripts. No phone trees. Just AI-native help that boosts revenue and CSI. Mia can help you: – Capture more revenue, increase CSI, and never miss a call or connection again with 24/7 phone coverage and texting (SMS) follow-up for sales, service, and reception – Streamline operations with integrations into over 35 dealer systems in order to eliminate data ponds and ensure a seamless customer experience tailored for every dealership – Increase CSI. With under 2 second latency, Mia’s conversational AI is the fastest and most human in the industry, keeping customer’s happy and protecting your bottom line.

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