Company Category: Service Shop Management

Cox Automotive

Cox Automotive is the world’s largest automotive services and technology provider. As the most complete and connected ecosystem in the industry, we tailor leading solutions for dealers, manufacturers, car shoppers, lenders, and fleets. We are the trusted partners at your side, the innovating minds delivering breakthrough solutions, the data experts providing actionable insights. More than a business advantage, Cox Automotive is an experience that grows businesses, deliverables profitability and redefines automotive success. Experience more at www.CoxAutoInc.com | Cox Automotive is the world’s largest automotive services and technology provider.

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CDK Global

For 50 years, CDK Global has been empowering dealers with the tools and technology they need to build deeper relationships with customers. CDK is a technology company with a singular focus. Our priority is to make it easier for dealerships of all types to excel, and we do it by developing integrated technology that delivers. We may be a tech company, but we think like dealers. That means we won’t settle for theory alone — we want results. Everything we do is in the pursuit of measurable growth and success; more customers, increased efficiency, reduced spend, and ultimately, greater profitability. It’s why more than 15,000 retail locations trust us and why the industry’s largest OEMs use our software across their networks. We believe there is only one right way to build technology solutions in automotive retail: Immerse yourself in dealers’ businesses, get to know their challenges, and above all, listen to what they tell you.

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CallRevu

CallRevu is the leading communication intelligence platform built for automotive retail—empowering dealerships to take control of every conversation, from the first ring to the final result. Our unified solution combines a hosted phone system, call monitoring, performance training, and reputation management—fueled by AI-powered analytics that turn every customer interaction into actionable intelligence. Founded in a dealership in 2008, CallRevu was created by the industry, for the industry. We deliver the tools dealerships need to drive revenue, improve operations, and deliver exceptional customer experiences.

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Byrider Franchising

Byrider is the nation’s leading integrated used car dealership and finance franchise, built on a proven model that supports strong portfolio performance and long-term customer relationships. Franchisees benefit from comprehensive training, robust underwriting and service systems, and ongoing operational support designed to drive sustainable growth. With decades of industry experience and a track record of success, Byrider offers franchise owners the tools and guidance needed to operate confidently and profitably in the buy-here-pay-here marketplace.

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BrainTrust Partners, LLC

Still using ChatGPT and AI tools that your competitors also use? BrainTrust Partners enables OEMs and dealers to reduce their cost of operations and consistently grow revenue through real-time data orchestration, private AI systems, and secure data that is uniquely theirs. We empower companies to confidently navigate the convergence of external and internal artificial intelligence influences. Let’s talk about your future growth today

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Borroughs

In the dynamic landscape of the mining industry, where space is often a premium commodity, Borroughs excels in offering tailored solutions to optimize storage efficiency. With a focus on compact mining sites, we have developed a range of specialized products designed to make the most of limited space. Our “Maximizing Storage Efficiency in Limited Space” initiative is aimed at helping mining facilities optimize their storage capabilities. Through innovative shelving systems, compact storage units, and efficient layout designs, we assist our clients in maximizing every square foot of available space. By utilizing vertical storage solutions, we enable mining companies to efficiently store and access materials without requiring additional floor space. Furthermore, Borroughs proudly manufactures, forges, and assembles all our products in the USA. This commitment ensures not only superior quality but also supports local industries and economies. We adhere to stringent quality standards and utilize premium American-made steel and materials in all our manufacturing processes, guaranteeing durability, reliability, and longevity in every product we deliver. Borroughs recognizes the potential of underground storage facilities in overcoming space constraints in mining operations. With our expertise in designing and installing underground storage systems, we help mining companies capitalize on unused space beneath the surface. These facilities not only maximize storage capacity but also enhance security and protect valuable materials from environmental factors. At Borroughs, our commitment to excellence extends beyond product innovation. We understand the importance of providing comprehensive support to our customers throughout their journey with us. Our dedicated technical support team offers expert guidance and assistance, from initial consultations to installation and beyond. We work closely with mining professionals to understand their unique storage challenges and develop customized solutions that meet their specific needs. With Borroughs as their trusted partner, mining companies can confidently navigate the complexities of space constraints and achieve optimal storage efficiency. Our proven track record of delivering quality products and exceptional service ensures that our clients can focus on their core operations with peace of mind, knowing that their storage needs are in capable hands. | At Borroughs, we believe great storage starts with great design, and even better follow through. Since 1938, we’ve been proudly manufacturing American made shelving and storage systems from our headquarters in Kalamazoo, Michigan. From heavy duty industrial shelving and workstations to multi level mezzanines and modular drawer cabinets, our products are built to last and built to fit. Whether you’re running a small shop or a large distribution center, we create tailored solutions that help businesses stay organized, efficient, and ready to grow. What sets us apart isn’t just our craftsmanship, it’s our full circle approach. We don’t just build shelves, we build systems. That means design consultation, space planning, powder coat customization, CET Configura integration, and installation support every step of the way. Our turnkey process ensures that what you get from Borroughs isn’t just durable, it’s done right. And with new innovations like our soft close drawer systems and high rise shelving modules, we’re constantly pushing forward while staying true to our legacy of strength and reliability. We’re proud to serve industries across automotive, manufacturing, distribution, government, and agriculture, and even prouder of the partnerships we’ve built along the way. If you’re looking for storage solutions that actually solve problems, a team that treats your project like their own, and products that are made in the USA, we’d love to connect. Let’s make your space work smarter, together.

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BlueDriver MAX

BlueDriver MAX is the trusted OBD2 solution for dealerships, revolutionizing the way you diagnose, appraise, and recondition vehicles. With industry-leading scan coverage and patented technology, it delivers unmatched precision and reliability. Seamlessly integrated with platforms like vAuto, BlueDriver MAX empowers your team to streamline appraisals, optimize reconditioning costs, and increase operational efficiency.

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BLiNK AI, Inc.

BLiNK AI is the most advanced Voice AI and service automation platform purpose-built for dealership fixed operations, unifying scheduling, telematics, service phone operations, and customer communication into one intelligent system. Unlike single-channel Voice AI or inbox-based tools, BLiNK AI orchestrates the entire service journey. From live inbound service phone calls, Voice AI interactions, and AI-powered service phone conversations to web scheduling, proactive telematics alerts, appointment booking, and follow-ups, BLiNK AI ensures no opportunity is missed and no customer falls through the cracks. BLiNK AI was first to market with fully automated telematics-driven service scheduling, turning OEM alerts and vehicle data into booked appointments without adding workload to advisors or BDC teams. Our Voice AI operates directly on real customer service phone calls, working alongside deep system integrations to answer calls, handle after-hours demand, recover missed calls, convert phone conversations into appointments, and drive measurable service growth. Deeply integrated with leading DMS and dealership systems, BLiNK AI delivers real results at scale. More service phone appointments. Higher show rates. Stronger CSI. More ROs per store. All powered by intelligent automation built specifically for fixed operations. Visit Booth 6453N to see how BLiNK AI is redefining dealership service automation, Voice AI, Phone AI, and service phone performance.

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Bitesize

Bitesize is a CRM re-engagement and SMS automation platform designed to help car dealerships reconnect with dormant customers. Bitesize uses smart automation to surface the right customers in your CRM—unsold leads, lost opportunities, and inactive service customers—and makes it easy to re-engage them through natural, personalized text conversations. Messages feel human, not robotic. Outreach is automated, but conversations stay personal—helping dealers wake up cold leads, drive showroom visits, increase service appointments, and improve customer retention without overwhelming sales or service teams. Bitesize works quietly in the background, turning inactive CRM data into real conversations and measurable results, so your team can focus on selling and serving customers—not chasing old leads.

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BCJS Enterprises LLC

Unlock Your Dealership’s Full Potential with Our Comprehensive Fixed Operations Support! At BCSJ Enterprises A.K.A. THE Fixed Ops Assassin, we are proud to be a full-service provider dedicated to enhancing your fixed operations. Our expertise spans ALL fixed ops services, focusing on performance, process, profitability, and detailed reporting. Service Advisor Training: Elevate your team’s skills with our renowned Service Sales University, offering a comprehensive suite of training designed to maximize service sales and customer satisfaction. Parts Inventory Solutions: Improve your efficiency with Parts Investment Masters, our competitive and highly accurate parts inventory management solution tailored to meet the unique needs of your dealership. Warranty Manufacturer Reimbursement Increases: Launched in 2025, our innovative, hands-on program, Warranty Increase Navigators, is designed to effectively increase warranty parts and labor coverage, ensuring you capitalize on every opportunity. Fixed Operations Reporting & Financial Analytics: Gain valuable insights into your operations with our advanced reporting and financial analytics. We provide you with the tools you need to make informed decisions, optimize performance, and drive profitability. Partner with us to streamline your operations, boost profitability, and enhance overall performance. Let’s work together to drive your success in the automotive service industry! Contact us today to learn more about how we can support your dealership’s growth!

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