myKaarma transforms fixed ops into a streamlined, customer-first experience with our all-in-one, AI-optimized service lane technology and payments platform. With myKaarma, dealerships capture more revenue at every touchpoint, eliminate time sucks to boost bay efficiency, and turn customer personalization into a superpower. Trusted nationwide and endorsed by OEMs, we deliver integrated, intuitive product solutions including Scheduler+, mobile check-in, ServiceCart Premium Video MPI, Intelligent Communications Hub, mobile service management, payments, reporting, and more. Our latest innovations bring even more powerful AI into the mix. Service Pre-Diag gives technicians and advisors clear, media-rich customer concerns before service appointments, enabling faster, more accurate diagnostics. Service Concierge uses conversational AI to manage customer communications and appointment booking when staff are occupied or after hours, so no inquiry is missed and service lanes stay fully booked. Our tools are powerful because our people are exceptional. At myKaarma, we strive to understand automotive service better than anyone else. Our philosophy empowers us to go above and beyond to improve your business. We build collaboratively, test rigorously, and do whatever it takes to enhance the lives of your employees and customers.
MyDealerKPI
MyDealerKPI – Analytics, Data Protection & Custom Reporting for Dealerships Empower your dealership with clarity, security, and control. MyDealerKPI is more than just a dashboard—it’s your all-in-one solution for real-time analytics, customizable reporting, and robust data protection. One-Click Access to Everything That Matters Gain a complete view of your dealership’s performance: . Sales – Identify trends and boost conversions. . F&I – Track profitability and compliance effortlessly. . Service & Parts – Optimize operations and maximize revenue streams. . Schedules & Financial Statements – Achieve transparency and control over your bottom line. Custom Reporting Every dealership is unique. That’s why MyDealerKPI delivers fully customizable reports, tailored to your specific goals and KPIs. Data Backup & Disaster Recovery Your data is your lifeline. Our advanced DMS Backup and Disaster Recovery System ensures your critical dealership data remains secure, recoverable, and accessible—even during unexpected disruptions. From natural disasters to cyber threats, we safeguard your business continuity so you can focus on growth. MyDealerKPI turns data into decisions—and decisions into success.
Mia
Mia is your dealership’s 24/7 AI super employee built by car people, for car people. Mia handles every call with natural, human-like conversation, integrates with your systems to book sales and service appointments instantly, checks inventory, and handles real customer questions with zero wait time. No scripts. No phone trees. Just AI-native help that boosts revenue and CSI. Mia can help you: – Capture more revenue, increase CSI, and never miss a call or connection again with 24/7 phone coverage and texting (SMS) follow-up for sales, service, and reception – Streamline operations with integrations into over 35 dealer systems in order to eliminate data ponds and ensure a seamless customer experience tailored for every dealership – Increase CSI. With under 2 second latency, Mia’s conversational AI is the fastest and most human in the industry, keeping customer’s happy and protecting your bottom line.
Kenect
Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments–all via text. | Kenect is the AI engine behind smarter dealership communication. Our AI manages voice and text conversations with seamless DMS integration to drive efficiency and revenue.
GoTo
GoTo is the company behind the LogMeIn suite of IT solutions designed for MSPs and IT departments. Our LogMeIn Portfolio is backed by over 20 years of reliability and innovation, we equip IT leaders with AI-enabled unified endpoint management and remote support. Our platforms reduce complexity, enhance productivity, and empower teams to take control of their IT infrastructure while staying ahead of today’s security demands. | GoTo is a pioneer and innovator of unified communications and smart phone systems. Its GoTo Connect for Automotive platform is the only all-in-one communications platform built specifically for busy dealerships. It unifies all buyer and customer touchpoints – phone, text, fax, email, chat, and video – so sales and service teams can engage people on their terms, without juggling platforms or missing opportunities. With modern, practical, AI-powered technology, GoTo delivers real time insights and works with the common apps and systems used to run dealerships today…without cost, complexity, or headaches. With GoTo Connect, dealerships stay connected, responsive, and trusted…in the driver’s seat for an exceptional customer experience across all rooftops.
Flai
We help dealerships win more customers by automating customer communications with AI, especially phone calls, the channel most customers prefer. We use AI voice assistants that complement your BDC scheduling service appointments, doing outbound recall campaigns, booking test drives, and handling customer inquiries. Test our after hours AI Assistant at +1 415-993-7135.
Digital Dealership System
Digital Dealership System provides real-time KPI leaderboards and managed digital signage to drive sales, service, and customer satisfaction across your dealership. Top Services include * Sales Leaderboard – DMS-Connected. Big Screen. Mobile. Desktop * Fixed Ops Leadeboard – Track Advisors and Techs Revenue, Hours, Efficiency, ELR * Service Status Menu – Live Status Updates and Service Marketing in the Drive * Commercial Free TV – Pre-Screened Clips, OEM Videos and Dealer Videos See more online: https://digitaldealershipsystem.com/
Dealertrack
Dealertrack is part of a powerful ecosystem of retail solutions from Cox Automotive. Grow your business with our industry leading solutions and join nearly 70% of dealers who say they are more profitable using Dealertrack. With flexible integrations from the award-winning, #1 easiest to use DMS, deliver first-class customer experiences and seamless workflows from sales to service. Drive fast, compliant deals from credit to contracts, with 400+ lenders on the largest automotive digital contracting network. Complete any deal anywhere with signing options to meet customers’ preferences regardless of purchase path with Dealertrack. Confidently, accurately drive deals to completion with reliable solutions for customers in any state. Empower your dealership to simplify, drive profits, and exceed customer expectations with Dealertrack.