Empowering Service Advisors with AI to Drive Approvals, Build Relationships, and Boost Performance. AI-Powered Voice Technology for Automotive Service Approvals. ZukiTalk is transforming communication in automotive service departments. ZukiTalk automates outbound calls that review Multi-Point Inspections, explain repair findings, and gain customer approvals — instantly boosting efficiency, consistency, and revenue. Founded by Jen Suzuki, a leading automotive trainer with 24 years of expertise in service and sales call performance, ZukiTalk fuses real dealership experience with cutting-edge AI technology to deliver a game-changing advantage for modern dealerships.
Warranty Processing Company Inc (WPC Inc)
“Warranty Processing Company specializes in providing comprehensive warranty administration solutions tailored to the unique needs of automotive dealerships. With a proven track record of maximizing warranty claim reimbursements, streamlining processes, and reducing errors, we empower dealerships to uncover lost revenue while maintaining compliance and audit readiness. Our expert team brings deep industry knowledge and cutting-edge tools to ensure every claim is processed accurately and efficiently. We’re committed to helping dealerships boost profitability, save time, and focus on delivering exceptional customer experiences. Discover how Warranty Processing Company can transform your warranty claims process and drive measurable results.”
Warranty Processing, Inc.
Warranty Processing inc is a family-owned and operated business since 1966. WPI strives to provide a comprehensive, stress-free warranty processing solution. We are committed to building a partnership with our dealers and growing together.
VinSolutions
VinSolutions, a part of a powerful ecosystem of retail solutions from Cox Automotive, transforms every contact into an opportunity with its exclusive insights and AI powered dealership tools. More than just a CRM provider, VinSolutions offers a comprehensive suite of tools that turn data into profit across the entire dealership. By leveraging Cox Automotive’s real-time, first-party data from Autotrader, Kelley Blue Book and Dealer.com, VinSolutions helps identify shoppers who are 8 times more likely to buy, helping dealerships pinpoint the best leads, close more deals and unlock profitability. VinSolutions innovative sales tools equip dealership sales and marketing teams with actionable consumer insights, flexible processes, and ongoing performance consultation. This empowers dealerships to provide seamless and personalized buying experiences every time.
UpdatePromise
UpdatePromise is the all-in-one Fixed Ops solution trusted by top OEMs and dealerships nationwide to modernize the service experience. Our Consumer Experience Management System (CEMS™) streamlines every touchpoint—from AI-powered appointment scheduling to mobile check-in, digital MPIs with photo/video, real-time two-way texting, mobile payments, and more. Backed by exclusive partnerships with Toyota (SmartPath Service), Lexus (MONOGRAM Service), Hyundai and Genesis (Certified SLT Provider), and now Ford, we don’t just offer software—we deliver proven performance. Dealerships choose UpdatePromise to increase retention, boost dollars per RO, and empower teams with tools that actually work. With seamless DMS integrations, flexible customization, and expert client success support, UpdatePromise helps fixed ops teams drive measurable results and deliver the kind of service experience today’s customers expect.
TraXtion
TraXtion is a leading provider of automotive diagnostic solutions based in Irving, Texas. The company specializes in tire and alignment diagnostics, offering products and services that enhance dealership operations through mobile and cloud-based technologies. TraXtion aims to improve vehicle health checks and service advisor productivity, utilizing advanced imaging and AI to provide instant, high-accuracy digital inspections of vehicle components. | TraXtion, formerly known as Tire Profiles, is a company based in Irving, Texas, specializing in diagnostic and detection solutions for vehicle replacement tire and alignment needs, as well as vehicle body-damage detection. Their offerings are designed to enhance service profitability and customer retention for repair facilities.
Toma
Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.