Company Category: Process Improvement & Reporting

Toma

Toma is an AI platform for dealerships that automates inbound calls, service scheduling, and customer communications with voice AI agents built for real dealership workflows. Toma’s AI agents act as a full-store receptionist, service agent, and outbound follow-up assistants, answering 100% of inbound calls, routing callers to the right department, scheduling service appointments, handling recalls, and managing customer conversations across phone and SMS / texting. Unlike basic AI receptionists or voicemail tools, Toma resolves real workflows end-to-end, with built-in safeguards that protect customer experience, revenue, and CSI. Since launching in 2024, Toma has helped dealerships nationwide answer more than 1 million calls, reduce missed calls, save BDC and service teams hours every week, and recover millions in service revenue. Toma also includes a unified Inbox for call transcripts, voicemails, texts, and follow-ups, giving managers full visibility into what the AI handled and when a human needs to step in. Founded by engineers from Scale AI, Uber, Lyft, and Amazon alongside automotive veterans, Toma is backed by Andreessen Horowitz, Y Combinator, and Holman Automotive Group and is trusted by leading dealership groups to modernize customer communications without risking their reputation.

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The Shop by FordDirect

The Shop by FordDirect represents the next step forward in the automotive industry’s ongoing digital transformation. By vetting dealership tools and services and putting them right at stakeholder fingertips, we’re making it easier to delight customers, care for employees and grow in every imaginable way.

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The National Digital Titling Clearinghouse (NDTC)

The National Digital Titling Clearinghouse (NDTC), powered by CHAMP, is the first and only state-backed digital vehicle titling solution in the United States. NDTC provides a secure, paperless platform that enables automotive retailers, lenders, and insurers to process title transactions faster, eliminate paper-based delays, and reduce fraud risk—bringing efficiency and transparency to vehicle titling nationwide. CHAMP Titles is a leading provider of digital solutions to motor vehicle agencies (MVAs) in the United States. Its patented technologies and platforms streamline and secure motor vehicle administration. Designed for government, CHAMP’s solutions serve a broad ecosystem of MVA constituents, including vehicle retailers, vehicle wholesalers, insurance carriers, fleet operators, lenders, all the service providers that serve each of these industry verticals, and, of course, consumers. CHAMP’s exceptionally popular CHAMPgov platform and the National Digital Titling Clearinghouse are big steps forward toward a paperless, environmentally friendly, digital, secure, frictionless future for the motor vehicle agency industry.

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TBF / Jupiter Warranty Management

Warranty Administration Services Professional Automotive Warranty Administration Services Company – assisting automotive dealerships to improve & protect OEM warranty administration revenue, since 1987!

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Stream Companies

Stream Companies is a full-service, data-driven automotive advertising agency with over three decades of experience helping dealerships and OEMs grow; they deliver integrated marketing that spans search, SEO, social, display, creative, and co-op management, powered by proprietary AdTech to reach car buyers wherever they are — all while ensuring compliance with industry standards and driving both showroom and online engagement.

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StoneEagle & Pencilwrench

StoneEagle is a leading provider of innovative technology solutions for the automotive industry, specializing in F&I, sales, and service. With over 35 years of expertise, StoneEagle empowers dealerships, agents, and industry leaders with flexible, data-driven tools designed to streamline operations, enhance customer experiences, and drive measurable business growth StoneEagle Mission Statement: At StoneEagle, our mission is to empower the automotive industry with innovative, data-driven technology solutions that streamline operations, enhance customer experiences, and drive measurable growth. For over 35 years, we have partnered with dealerships, agents, and industry leaders to deliver flexible F&I, sales, and service tools that inspire confidence, improve performance, and shape the future of automotive success.

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STELLA Automotive AI

STELLA Automotive AI is the industry’s leading conversational AI platform built specifically for dealerships. STELLA answers every inbound call instantly and powers intelligent outbound engagement by booking appointments, nurturing campaigns, and connecting with customers across service, sales, and recalls. By combining advanced voice AI with real-time automation, STELLA helps dealerships increase revenue, improve retention, eliminate inefficiencies, and deliver effortless customer experiences 24/7/365.

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Spyne

Spyne equips automotive retailers with AI-powered technologies that transform how vehicles are presented, marketed, and sold. Our technologies power the full digital retail experience, from visuals that attract to conversations that convert. Spyne’s Studio AI enables dealerships and marketplaces to shoot studio-quality visuals faster, more consistently, and at a fraction of traditional costs, without ever needing a physical studio. Shoot your cars in your lot, and our AI handles the rest, from background replacement to realistic shadow placement and dealership branding. Vini, Spyne’s conversational AI platform, automates inbound and outbound engagement across chat, call, text, and email. It qualifying leads, scheduling appointments, and delivering always-on customer communication that drives conversions and retention. Spyne integrates seamlessly with leading CRM, DMS, and website ecosystems, helping thousands of dealerships globally deliver modern, AI-driven customer journeys.

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Solera

Solera is the global leader in vehicle lifecycle management software-as-a-service (SaaS), data and services. Serving over 280,000 global customers and partners in more than 120 countries, Solera provides a one-stop-shop solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, through four lines of business: vehicle claims, vehicle repair, vehicle solutions, and fleet solutions. Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Sustainable Estimatics for tracking emissions throughout the auto claims and repair journey. As part of Solera’s Vehicle Claims pillar, Audatex provides an end-to-end automotive claims workflow platform that leverages AI and Machine Learning technologies to generate photo-based pre-estimates in minutes, leveraging intelligent VIN identification paired with a historical, world-class data lake, capable of scaling globally for market-driven valuations. | Solera is the global leader in vehicle lifecycle management solutions, spanning automotive software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the automotive and vehicle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving, cap hpi, Autodata, and others. Solera’s solutions empower customers to succeed in the digital age by providing a one-stop platform that streamlines operations, delivers data-driven insights, and enhances customer engagement – helping clients drive sales, improve retention, and increase profit margins. Solera serves over 280,000 customers and partners in more than 120 countries. For more information, visit www.solera.com.

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