Company Category: Patient Experience

CenTrak, Inc.

CenTrak is a leading provider of real-time location services (RTLS) designed to enhance safety, streamline workflows, and improve operational efficiency across healthcare environments. With a strong focus on supporting nursing leaders and frontline staff, CenTrak delivers scalable, enterprise-wide solutions that provide actionable visibility into people, assets, and clinical processes with one, unified platform. CenTrak is showcasing its innovative platform built to address some of healthcare’s most pressing challenges, including staff safety, workplace violence prevention, patient protection, and resource optimization. CenTrak’s industry-leading staff duress solution empowers caregivers to discreetly call for help, enabling faster response times and fostering a safer work environment. In addition, solutions for patient elopement prevention, infant protection, and asset tracking help reduce risk, ensure compliance, and improve the overall quality of care. CenTrak’s technology is designed with the end user in mind, offering intuitive workflows, seamless integrations with leading healthcare systems, and real-time insights that support informed decision-making. By automating manual processes and increasing visibility, nurse leaders can focus more on patient care while improving staff satisfaction and operational performance. As healthcare organizations continue to navigate staffing shortages and increasing demands, CenTrak partners with leaders to deliver solutions that not only solve today’s challenges but also scale for the future. By aligning technology with clinical and operational goals, CenTrak helps organizations create safer environments, enhance efficiency, and elevate the standard of care. Stop by to learn how CenTrak is helping nurse leaders drive meaningful impact across their organizations. | Hospitals can’t afford blind spots. CenTrak’s scalable Real-Time Location System (RTLS) delivers real-time visibility to protect staff, track assets, and improve clinical workflows. With flexible options ranging from Bluetooth Low Energy (BLE) for zonal coverage to clinical-grade locating for room-level precision, CenTrak supports safety, efficiency, and measurable cost savings. The platform enables asset tracking, clinical workflow automation, infant protection, and more, while integrating seamlessly with existing healthcare systems to help organizations maximize their current investments. | CenTrak delivers innovative RTLS solutions for healthcare, integrating with nurse call systems, EHRs, and other clinical technologies. Our BLE multi-mode platform and advanced tags enable asset tracking, staff duress, infant protection, wayfinding, and workflow automation, all from a scalable, cloud-based system. Book an appointment to explore our solutions: https://centrak.com/tradeshow-meeting-request

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b.well Connected Health

b.well Connected Health is the most data-rich digital health platform for AI-powered consumer experiences and better outcomes. Our FHIR®-based platform solves healthcare’s fragmentation problem by unifying health data, solutions, and services. Our proprietary Data Refinery creates longitudinal health records, cleanses fragmented data, and delivers proactive insights that enable real-time consumer engagement, simplified care access, and regulatory compliance. www.bwell.com

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Avidex

Avidex is an award-winning team of AV industry experts, specializing in the design and integration of innovative audiovisual solutions. Our systems incorporate a broad range of cutting-edge technologies to empower our clients to communicate their message effectively. From digital signage to video conferencing, interactive patient engagement, and presentation systems, we bring user-friendly and effective solutions to our clients. Avidex is a PSNI Global Alliance affiliate, one of the top largest AV integrators in the U.S., and is a subsidiary of ITOCHU International, Inc., a Fortune Global 500 corporation.

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Authenticx

Authenticx is the new standard for listening at scale with artificial intelligence. The platform brings conversational intelligence to healthcare by analyzing millions of customer interactions (like voice, chat, or emails) to surface immersive and intelligent insights. Authenticx was founded to aggregate, analyze and activate customer interaction data to surface transformational opportunities in healthcare. Using existing data that’s likely being stored and ignored in your organization, Authenticx reveals hidden barriers, motivators, and strategies so healthcare organizations can make confident, data-backed decisions. In 2023, Authenticx was ranked No. 349 on the Inc. 5000.

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athenahealth

athenahealth is curing complexity for ambulatory healthcare practices and their patients with intuitive technology and embedded services that improve clinical effectiveness, patient experience, and financial performance. athenahealth’s vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at www.athenahealth.com. | Since 1997, athenahealth has been curing complexity for ambulatory healthcare practices and the patients they serve, empowering them to deliver the best possible care and business outcomes through innovative clinical, financial, and patient engagement solutions. athenahealth connects practices, health systems, payers, partners and patients to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at www.athenahealth.com. | athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Learn more at athenahealth.com

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Ascom (US) Inc.

Ascom is a global leader in clinical communication and collaboration solutions, dedicated to improving healthcare outcomes through digitalization. With over 35 years of expertise and 32,000+ installations worldwide, Ascom delivers interoperable, vendor-neutral platforms that integrate medical devices, streamline workflows, and reduce alarm fatigue. Our Ascom Healthcare Platform empowers clinicians with real-time data, mobile solutions, and clinical decision support to enhance patient safety and staff efficiency. Trusted by acute care hospitals globally, Ascom transforms complex information into actionable insights—helping healthcare organizations achieve the quadruple aim: better outcomes, improved patient experience, and optimized clinician productivity. Visit us at booth #1449

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Artificial Intelligence Pavilion

The AI Pavilion is your go-to destination for exploring innovative solutions. This dedicated space serves as the central hub where decision-makers, clinicians, and technology leaders converge to discover the solutions transforming healthcare delivery. Here you will discover cutting-edge tools and applications designed to improve disease detection, diagnosis, and patient experience while engaging with thought leaders and industry experts who will showcase how AI is shaping the future of healthcare.

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Artera

Artera is the proven agentic healthcare company, leveraging a decade of expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey – from scheduling and intake to billing and more. We are trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies). | Artera is the proven agentic healthcare company, leveraging a decade of expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to unify the patient journey across text, phone, and web—from scheduling to billing. Trusted by 1,000+ healthcare organizations, Artera increases staff efficiency, boosts engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed.

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ADVANTECH

ADVANTECH

Advantech offers customized solutions that can accommodate the unique needs of retail and hospitality businesses of varying sizes while maintaining scalability and achieving operational excellence. | Accelerating Digital Operations and Energy Management with Edge AI. Advantech IoT solutions focus on the processes of sensing, control real-time monitoring, and remote communication and by combing these technologies with cloud-enabled services that performs information integration and data analysis. These solutions will greatly enhance efficient operation and maintenance management and decision-making processes from Front-of-the-meter to Behind-the-Meter. | Advantech is a leading provider of customized, certified medical solutions, offering a broad portfolio that includes medical computing systems, panel PCs, tablets, patient monitoring devices, infotainment terminals, and more. As an industry pioneer, we continue to advance our medical solutions to help customers transition into the Edge AI era. With comprehensive customization and integration capabilities, along with IEC60601 certifications, Advantech’s iHealthcare group delivers AI-enabled technologies that meet stringent performance, compliance, and time-to-market requirements. | Advantech’s Gaming Solutions division is a prominent global gaming supplier. We specialize in designing and manufacturing industrial-grade hardware and customized software specific to the gaming industry. As part of the $2 billion Advantech Group, our gaming-focused business unit uniquely supports customers worldwide, with self-owned manufacturing facilities, dedicated engineering teams, after-sales and product support. Catering to both large and small enterprises, our DPX products and solutions have played a crucial role in delivering responsible, secure, and memorable gaming, sports betting, and lottery experiences across the globe for over three decades. | Advantech is a global leader in embedded computing, delivering medical-grade boards, systems, and software services designed with a strong customer-centric approach and supported by robust global logistics. With extensive experience in medical diagnostic and clinical equipment, Advantech solutions are widely used in ophthalmic OCT systems, endoscopy computers, surgical imaging host PCs, anesthesia machine HMIs, and controllers for CT and MRI scanners. | Advantech is at the forefront of providing innovative and rugged technology solutions for the mining industry. Our cutting-edge products, such as the TREK in-vehicle platform and ultra-rugged DLT computers, are designed to withstand the harshest conditions while delivering exceptional performance and reliability. With a focus on application-oriented hardware, Advantech enhances productivity and efficiency in application development. Our solutions not only improve the ruggedness and stability of mining operations but also contribute to lowering operator qualification criteria, thereby optimizing overall operational efficiency. Advantech is dedicated to driving innovation and excellence in the mining sector through reliable and robust technological advancements. | Video Solutions Founded in 1983, Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech VEGA Video Platforms and PCIe Adapters are designed to boost video infrastructure performance from acquisition to distribution at the lowest power budget while fully complying with the media industry needs. By providing access to the latest 4K/8K UHD video processing and IP media technologies on commercial-off-the-shelf IT platforms we accelerate the deployment of next-generation, open and more efficient video solutions across a wide range of applications from broadcast encoding and high-density OTT transcoding to cloud, mobile and 360° video. Advantech’s standard portfolio can be tailored to meet a range of system requirements, significantly reducing time-to-market effort for our customers. Contact: AIVideo@advantech.com | Founded in 1983, Advantech has the corporate vision to “Enable an Intelligent Planet”. The company is a global leader in the fields of IoT intelligent systems and embedded platforms. To embrace the trends of IoT, big data, and artificial intelligence, Advantech promotes IoT hardware and software solutions with Edge Intelligence to assist business partners and clients in connecting their industrial chains. Advantech is also dedicated to working with domain focused partners to co-create solutions that deliver advanced solutions in Industrial IoT. Advantech’s Industrial Internet of Things (IIoT) group is recognized as a leading manufacturer of intelligent automation technology and is consistently listed as one of the 50 top global automation suppliers. Product offerings include IoT Edge Intelligence Platforms, Industrial Computing Platforms, Servers, Intelligent HMI & Monitors, Automation Controllers, IoT Gateways, Automation Software, Industrial I/O, and Intelligent M2M & IoT Connectivity Solutions for wireless & wired networks. Specializing in intelligent connectivity at the “edge” of networks in remote and demanding environments, the company’s product solutions use Ethernet, serial, wireless, cellular and USB communication technologies. Specializing in intelligent connectivity at the “edge” of networks in remote and demanding environments, the company’s product solutions use Ethernet, serial, wireless, cellular and USB communication technologies. With over 17,000 products, Advantech offers solutions for multiple industries including Industry 4.0/Smart Manufacturing, Transportation, Power & Energy, Digital Healthcare, Digital Logistics, Intelligent Retail & Hospitality, Gaming, Intelligent Building, and Video Solutions. Global headquarters are located in Taipei, Taiwan with regional offices in 23 countries. The company has 2 manufacturing sites, 4 logistic centers, and 15 repair centers enabling them to provide reliable local services. Wherever you are in the world, Advantech will be quick to offer individual consultation and support, comprehensive technical services, and quick repairs. As of today, Advantech employees over 8,000 people globally. For more information, visit www.advantech.com.

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AccessAbleUSA

AccessAbleUSA provides verified, user-led accessibility information that helps healthcare systems improve patient and visitor experience across complex hospital campuses. With 25 years’ experience and work with 300+ UK hospitals, AccessAble delivers practical, pan-impairment access data that supports day-to-day operations, reduces avoidable complaints, and reflects how people actually experience healthcare environments.

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