Company Category: Patient Experience

Ushur

Ushur is a purpose-built Agentic CX Automation platform for regulated industries, streamlining customer journeys across the entire lifecycle. It enables customers to start, navigate, and complete complex requests end to end—without handoffs or loss of context. Designed for healthcare, insurance, and financial services, Ushur’s AI agents operate with enterprise-grade security, compliance, auditability, and control. The platform combines intelligent automation with seamless human handoff and robust outbound engagement across text, email, voice, and chat. At scale, Ushur improves customer retention and growth, reduces service burden, and delivers rapid time to value through no-code deployment.

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Televox

With more than 30 years of expertise, Televox, now part of WestCX, leads the orchestration of trusted, AI-powered communication journeys for regulated industries. Our AI-native platform ensures every patient receives the right message, on the right channel, at the right moment – safely, seamlessly, and at scale. By making compliance personal and outcomes measurable, WestCX builds on the Televox legacy to humanize regulated communication, strengthen trust, and improve patient lives.

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Tegria

Tegria is a global healthcare consulting and services company that partners with provider and payer organizations to transform healthcare. Tegria’s global team of more than 1,000 experienced professionals has helped drive meaningful change for more than 650 provider and payer clients across North America and Europe. Tegria has been ranked and recognized in consecutive Best in KLAS reports, including a #2 ranking in the 2026 Best in KLAS: Software & Services report for Overall IT Services Firm and Best in KLAS recognition for Payer IT Consulting (2025) and Application Hosting (2024).

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Tasso, Inc.

Tasso is a healthcare technology company transforming traditional blood collection with a patient-centric, virtually painless approach. Its devices enable simple, remote blood sampling for users and healthcare providers. Headquartered in Seattle, Washington, Tasso is privately held and supported through grants, investments, and partnerships with leading research and industry organizations. Learn more at www.tassoinc.com.

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SONIFI Health

SONIFI Health provides industry-leading interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to anticipate the needs of patients and clinicians, infusing the principles of hospitality into care experiences. As part of SONIFI Solutions, Inc., the company supports more than 300 million end user experiences annually. Learn more at sonifihealth.com.

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Smart Meter

Smart Meter is the trusted supplier of cellular-enabled remote patient monitoring solutions, delivering reliable, real-time patient data to healthcare providers, payers, and technology partners. With millions of vitals transmitted via its exclusive private data network for RPM, Smart Meter empowers organizations to securely improve patient outcomes, reduce hospitalizations, and optimize reimbursement. For more information, visit SmartMeterRPM.com.

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RevSpring

RevSpring turns data into smart guidance so every interaction drives the best possible outcome. From the first search to the final payment, experiences feel personalized, trustworthy, and actionable. We support care access, provider matching, engagement, and payment with an omnichannel strategy powered by science-backed applied analytics. Hospitals, health systems, and payers use RevSpring to guide in-network, high-value care while improving satisfaction, data accuracy, staff efficiency, clinical decisions, and financial performance. We integrate with EHRs, practice management, and other technologies to reduce friction. By meeting consumers at the moment they search, we guide them to the right care the first time. | Patients respond to pharmacies who use RevSpring technology. With built-in intelligence, RevSpring tailors patient engagement strategies using a combination of digital, voice and paper to enhance the patient’s experience and staff productivity. Whether it is finding the right communication strategy or creating timely engagements for prescriptions, care services, or payments, RevSpring boosts pharmacies to achieve an elevated level of patient satisfaction, alleviating staff burden, improving the bottom line, and fostering ongoing patient loyalty. | RevSpring is the market leader in engagement and payment solutions, offering a holistic, fully integrated platform that streamlines patient interactions from pre-care to post-care to payment. By leveraging coordinated communication, we bridge the gap between patient and staff experiences, enhancing satisfaction, improving outcomes, and fostering lasting patient loyalty.

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RamSoft, Inc

RamSoft is a global provider of innovative cloud-based radiology software solutions for imaging centers, radiology departments, and teleradiology providers. PowerServer®, utilized by over 500 sites and thousands of customers worldwide, offers a flexible, scalable design enabling imaging operations of all sizes to leverage comprehensive cloud-based RIS /PACS capabilities. RamSoft’s latest offering, OmegaAI®, is a cloud-native AI-driven platform delivering rapid, secure, and robust RIS and PACS capabilities that are completely zero footprint, powered by Microsoft Azure. Additionally, Blume® – Patient Portal allows patients to access, store and share their diagnostic imaging studies with referring physicians, family members and for personal record.

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Philips

Philips is a leading health technology company focused on improving people’s lives – from healthy living and prevention, to diagnosis, treatment and home care. Applying advanced technologies and deep clinical and consumer insights, Philips delivers integrated solutions that help provide improved patient experience, better health outcomes, improved staff experience, and lower cost of care. Partnering with its customers, Philips seeks to transform how healthcare is delivered and experienced. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. | Designed for ease of use, Philips automated external defibrillators (AEDs) are ready to act when you are. They provide treatment of the most common cause of sudden cardiac arrest (SCA) by delivering a shock quickly and effectively, wherever SCA happens. HeartStart AEDs guide you through the rescue process, including CPR and how to initiate an electrical current if recommended. Our AED devices are designed for every use type, whether inside or outside, in varying environments or at home, so you can help save a life anytime, anywhere. Supplies and our AED accessories are available online, so replenishing your AED supplies and accessories, such as batteries and electrode pads, are a few clicks away. | At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. | Philips is a leading health technology company focused on improving people’s health and well-being through meaningful innovation. Philips’ patient- and people-centric innovation leverages advanced technology and deep clinical and consumer insights to deliver personal health solutions for consumers and professional health solutions for healthcare providers and their patients in the hospital and the home. | Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people’s health and well-being through meaningful innovation. Philips’ patient- and people-centric innovation leverages advanced technology and deep clinical and consumer insights to deliver personal health solutions for consumers and professional health solutions for healthcare providers and their patients in the hospital and the home.

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Oracle Health and Life Sciences

Oracle offers suites of integrated applications plus secure, autonomous infrastructure in the Oracle Cloud. By connecting clinical, operational, and financial data across the healthcare ecosystem, we can help improve health globally by equipping health professionals with data to inform actionable insights, reduce costs, and unleash innovation. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com/health. | Connected technologies and unified data empower individuals and enable the health ecosystem to accelerate innovation and influence health outcomes. Oracle Health is building an open healthcare platform with intelligent tools for data-driven, human-centric healthcare experiences to connect consumers, healthcare providers, payers, and public health and life sciences organizations.

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