Cuningham is a nationally recognized architecture and interior design firm dedicated to creating enduring value for its partners and the communities it serves. The firm is trusted by sovereign nations across the country, as well as by leading gaming and entertainment organizations. By harnessing knowledge-backed insights and a responsive design approach, Cuningham helps clients confidently navigate today’s dynamic, ever-changing market conditions. At Indian Gaming, the firm is highlighting how gaming resorts are poised for transformation amid increasing pressure across the industry. Among the many challenges are shifting demographics, the continued rise of online gaming, and a younger generation’s preference for experiences over possessions. At the same time, technological advancement continues to accelerate. Cashless systems, mobile platforms, robotics, AI, and digital interfaces are redefining how guests move through and interact with resort environments. For tribal casino resorts, this moment also presents a powerful opportunity to honor and amplify cultural heritage, storytelling, and connection to place—strengthening identity while elevating the guest journey. Conference attendees are invited to visit Cuningham’s booth to engage in conversation on how aligning operations, design, and cultural integration from the outset of a project enables emerging technologies to support flexible, seamless environments that drive stronger brand differentiation, higher guest satisfaction, and long-term resilience.
COST Inc.
Since 1957 COST Inc. has been an industry leader in the creation of simulated environments (indoors and outdoors) for the amusement, entertainment, and hospitality industries. Over the years, the company has been recognized for its construction excellence & innovating designs while being bestowed with several prominent industries awards including Iaapa’s Brass Rings. | COST Inc. is a 68 year old firm specializing in the design, fabrication, and construction of simulated environments both indoors & outdoors for casinos, resorts, retail, museums, entertainment complexes, theme & water parks and much more. We provide a vast array of synthetic rockwork, water features, aquariums, themed structures, and authentic sculptures. Quality, innovative construction techniques and products have propelled COST to be innovative leader.
Corby Hall, Inc
50 years of Dinnerware & Flatware manufacturing supplying the gaming industry all over the united states. We work with many of the top casinos currently. Also specialize in holloware, steak knives and service utensils. We do not discontinue product lines.
ComOps
We guide decisions that create commercial value. Our execution complements the teams we support. ComOps provides both strategic consulting and operational support for hotels, casinos and organizations that value elevated levels of customer service. | ComOps: Strategic Optimization for Tribal Casino Operators Tribal casino operators face increasing pressure to balance rising player acquisition costs with exceptional service delivery. ComOps partners with tribal gaming enterprises to bridge the gap between operational efficiency and guest satisfaction. By delivering a unique combination of high-level strategic consulting and specialized, hands-on support, ComOps helps operators maximize profitability while cultivating player loyalty. ComOps brings decades of experience, often aligning with Forbes Travel Guide standards, to ensure your property’s service, revenue, and guest engagement are world-class. 1. Customer Experience (CX): Turning Feedback into Loyalty In a market where reputations are built on a single interaction, understanding customer sentiment is vital. ComOps empowers operators to move beyond basic satisfaction surveys. • Closed-Loop System: Using advanced tools (including partnership with Medallia), ComOps helps capture guest feedback across all channels—voice, video, and social—to pinpoint and resolve critical pain points. • Data-Driven Insights: ComOps translates guest, employee, and player data into actionable, revenue-driving decisions. • Player Retention: By improving the overall customer journey, ComOps reduces churn, turns detractors into promoters, and boosts loyalty among your tribal player database. 2. Revenue Management: Data-Driven Profitability ComOps offers a comprehensive approach to revenue management, optimizing your hotel and casino assets to maximize WorthPAR (Worth Per Available Room). • Total Revenue Optimization: Through detailed business assessments, ComOps identifies opportunities to improve yield by analyzing the intersection of casino play and hotel utilization. • Strategic & Tactical Support: Whether providing an “analyst-to-VP for hire” or refining your Revenue Management System (RMS) platform, ComOps manages daily yield decisions, forecasting, and market-mix strategies. 3. Contact Center Operations: 24/7 Exceptional Guest Service Tribal casinos require flexible contact center solutions that can scale with demand while maintaining a personal touch. ComOps provides 24/7 omnichannel support, handling voice calls, texts, live chat, email, and social media. Rather than treating the contact center as a cost center, ComOps transforms it into a revenue generator. • Expert Agents: Highly trained specialists handle reservations, player club inquiries, and VIP support, ensuring every touchpoint reflects your casino’s unique brand identity. • Increased Bookings: By taking the burden of high-volume, off-site, or overflow support, ComOps increases booking conversions and reduces abandoned calls. • Labor Efficiency: Alleviate turnover and staffing shortages with reliable, expert support that seamlessly integrates with your property’s technology. Come meet with us! ComOps acts as an extension of your team, providing the “behind-the-scenes” expertise required to thrive in tribal gaming. From enhancing contact center performance and maximizing hotel yield to improving guest sentiment, ComOps ensures that every aspect of your operation is engineered for sustainable growth. Visit www.ComOps.com to explore how our specialized support can elevate your casino’s performance.
Coastal Elements
Coastal Elements manufactures premium planters, trash receptacles and a line of solar lighting products. Designed in San Diego with a warehouse in San Diego. From sleek, minimalist designs to bold, statement-making pieces, our products are designed to complement a wide variety of outdoor settings. At Coastal Elements we take pride in our craftsmanship.
Chasing Aces Golf
Offer your guests the future of golf entertainment with Chasing Aces Hole-In-One Experience “Where a HOLE-in-one means a WHOLE lot of prizes!” Add on a PGA-style putting course or radar-powered driving bays to create a hotspot for competitive socialization! Turnkey solutions to bring golf entertainment to your venue.
CDC Gaming
Since 2002, CDC Gaming has been the gambling industry’s premier news, commentary and analysis source. With team members in eight US states, United Kingdom, and a close operational partnership with Inside Asian Gaming, Asia’s leading gambling industry news source, CDC Gaming brings the world of gambling to your inbox and device. | Since 2002, CDC Gaming has been the gambling industry’s premier source for news, commentary, and analysis, with the largest team in the Americas covering the industry. With team members in eight US states, Canada, and the United Kingdom, CDC Gaming delivers the highest-rated news you need. CDC Gaming first launched with the Adams Daily Report, our highly respected weekday newsletter, and subsequently expanded our portfolio to meet the industry’s needs.
Catawba Power and Lighting
Catawba Power and Lighting is a Native American–owned distribution and solutions company specializing in advanced electrical infrastructure, lighting systems, and power equipment for commercial, industrial, government, and tribal projects. Headquartered in the Southeastern United States, the company provides end-to-end support—from product sourcing and specification to logistics and project coordination—helping clients streamline procurement while ensuring quality, efficiency, and compliance. Our core offerings include high-performance LED lighting solutions, electrical switchgear, backup and prime power generators, and related components essential for modern facilities. By partnering with leading manufacturers and OEMs, we deliver reliable, energy-efficient products designed to meet the demands of large-scale developments such as casinos, healthcare facilities, manufacturing plants, municipal infrastructure, and multi-site commercial portfolios. What sets Catawba Power and Lighting apart is its commitment to relationship-driven service and its unique position as a Native-owned enterprise. We understand the operational, regulatory, and cultural considerations involved in working with tribal nations and sovereign entities, enabling us to provide tailored solutions that align with project goals, procurement requirements, and long-term performance expectations. Our team works closely with contractors, engineers, developers, and procurement leaders to ensure every solution is technically sound, cost-effective, and delivered on schedule. Beyond supplying products, we act as a strategic partner—assisting with design consultation, product selection, value engineering, and ongoing support. This consultative approach allows clients to reduce risk, improve energy efficiency, and maintain operational continuity across their facilities. At our core, Catawba Power and Lighting is built on three principles: reliability, partnership, and performance. We are committed to powering projects, illuminating spaces, and strengthening infrastructure with solutions that deliver measurable results.
BRILL HYGIENIC PRODUCTS INC
Brill Hygienic Products specializes in Automatic Sanitary Toilet Seats and Sanitary Toilet Seat Covers. The Brill System is used in 50 casinos across the USA and provides the following advantages: • Marketing Advantage! – Women prefer to visit casinos with automatic toilet seats. • Increased Customer Satisfaction! – Less lines and Cleaner Bathrooms. • More Playing Time! – Guests get back to the gaming floor sooner! Save about 29 seconds by not having to construct the “paper barrier”. • Cost Reduction! – Less paper seat covers, and toilet paper used, less water and sewage costs due to less flushes. • Less Janitorial Labor! – Less time to clean bathrooms as floors will be free of paper. • Less Plumbing Costs! – eliminate clogged toilets, less repair of lift stations Over 6 million people per month use Brill to protect their important customers and employees! For over 40 years we have steadily built a reputation for quality, service and reliability. The Brill Sanitary System is used in thousands of locations including airports, casinos, hospitals, country clubs, offices, factories, schools, and sporting arenas. Brill Hygienic Products is the Only USA Manufacturer of sanitary toilet seats & seat covers. Our products are used in airports, casinos, hospitals, country clubs, offices, factories, and schools. The Brill Seat-One changes toilet seat covers by waving hand over the seat sensor, resulting in a clean toilet experience for each user. Our Sanitary System helps protect customers & employees against germs & illness, and results in cleaner restrooms (with less labor, paper products and plumbing costs).
Boost Oxygen
It is a pleasure to introduce Boost Oxygen, headquartered in Milford, Connecticut, USA. Founded in 2007, we are the global leader in portable supplemental oxygen, producing over three million canisters annually through direct, in-house manufacturing. Our products support wellness, performance, and high altitude needs, and are trusted by major U.S. retailers including CVS Pharmacy, Walgreens, Walmart, and Kroger. Every canister is made from 100 percent recyclable aluminum, reflecting our commitment to environmental responsibility. | Founded in 2007, Boost Oxygen has been the entrepreneurial pioneer for developing a brand new retail category: 95% Pure Supplemental Oxygen in lightweight, portable and affordable canisters for all-natural support, overall wellness, and athletic performance and recovery. All available without a prescription.