Company Category: AI Customer Service Solutions

x-hoppers

x-hoppers brings the communications revolution to frontline retail through easy-to-use wireless headsets that connect to a secure cloud-hosted communication system, smart call points, store systems and AI features. Powered by Wildix, a global UCaaS (unified communications as a service) leader with nearly 20 years of industry experience, x-hoppers is a complete retail communication system that bridges the gap between the office and the shop floor, finally empowering employees with the information they need to meet ever-changing customer needs and drive sales.

Read More

UiPath

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. | UiPath develops AI technology that mirrors human intelligence, transforming how organizations operate, innovate, and compete. The UiPath Platform accelerates the shift toward purpose-built healthcare solutions, where end-to-end agentic automation integrates seamlessly with existing systems and enables teams to work at the top of their license. With a focus on security, accuracy, and resiliency, UiPath is shaping a world where AI enhances human potential and revolutionizes healthcare.

Read More

Tulip

Tulip revolutionizes retail by putting powerful loyalty-enhancing technology in the hands of sales associates and retail operations teams. Founded in 2013, we’ve built the world’s most comprehensive retail customer engagement platform featuring best-in-class clienteling and online assisted selling, targeted outreach, and mobile POS, infused with productivity-enhancing AI to build and sustain greater customer lifetime value. The world’s most iconic retailers like Versace, COACH, Pandora, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, David Yurman, and Michael Kors choose Tulip to deliver exceptional shopping experiences that strengthen customer bonds and accelerate sales growth.

Read More

TruRating Inc.

TruRating is a retail performance platform built to help leading brands drive execution and deliver results across every channel. By capturing verified customer feedback at scale—both in-store and online—TruRating enables retailers to measure how operational decisions impact real customer behavior. From optimizing associate performance and store operations to refining digital journeys, TruRating gives leadership teams the visibility they need to take fast, confident action that lifts revenue, enhances loyalty, and improves the experience where it matters most. At the heart of TruRating is a simple consumer promise: to give every customer a voice. By allowing shoppers to rate their experience quickly, easily, and anonymously at checkout, TruRating makes feedback a seamless part of the customer journey. And with every response contributing to charitable giving, customers know their voice not only makes a difference to their favorite brands—it does good in the world, too.

Read More

Scandit Inc.

Scandit gives superpowers to store associates, customers, and retailers by digitalizing the store. Our Smart Data Capture platform enables smart devices to capture data from physical products, transforming retail operations with unmatched speed, accuracy, and intelligence. Retailers are enhancing customer experiences with peerless mobile self-scanning performance and delivering personalized information through augmented reality. Visit scandit.com to learn why leading retailers like 7-Eleven, Carrefour, Decathlon, Sephora, and Levi Strauss & Co., trust us.

Read More

REZOLVE AI

About Rezolve Ai Rezolve Ai (NASDAQ: RZLV) is a global leader in AI-driven commerce, providing retailers and brands with proprietary technology that powers search, personalization, checkout, and omni-channel engagement. Its solutions enable businesses to harness AI for smarter customer experiences and operational efficiency. With foundational partnerships with Microsoft, Google, and Tether, Rezolve Ai is positioned to drive innovation across the $30 trillion global retail market. For more information, visit rezolve.com.

Read More

Microsoft

Microsoft for Retail delivers AI-powered, retail-specific capabilities across the Microsoft Cloud portfolio to help businesses grow by seamlessly connecting customers, employees, and data. It supports generative and agentic AI to transform the shopper experience, optimize merchandising operations, drive supply chain agility, and empower the new retail workforce. Marketers can use Microsoft AI for hyper-personalized engagement driving ROI across channels. Merchants can benefit from predictive forecasting and inventory insights. Supply chain leaders can gain visibility and resilience, and Store operations leaders can leverage AI to boost frontline efficiency and add workforce capacity. Microsoft’s partner ecosystem extends these capabilities with integrated, customizable solutions. The platform is designed to work with existing systems, enabling increased sales and operational efficiency. Explore today at aka.ms/msforretail. | Microsoft is at the forefront of the energy future by leveraging AI to power sustainable energy solutions. The company is collaborating with Constellation Energy to revive the Three Mile Island nuclear power plant, which will be repurposed for AI projects and data centers. This initiative aims to provide a steady, carbon-free power supply to meet the growing energy demands of AI and data storage. The agreement is a significant step towards utilizing nuclear energy as a clean, reliable source of energy for tech giants like Microsoft and Google, which are increasingly relying on nuclear power to support their AI ambitions. | Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. | Microsoft accelerates government missions with cutting-edge AI and secure cloud solutions. We enable agencies to adapt rapidly, analyze data at speed, and make informed decisions at the edge. Our commitment to innovation and compliance empowers leaders to achieve agility, resilience, and mission success in dynamic global environments. | Microsoft for Healthcare provides trusted and integrated capabilities that makes it easier for organizations to create personalized patient experiences, gives health teams connected and secure collaboration tools, and adopts data standards that are important to healthcare. Organizations can use AI to give greater visibility into data, relieve administrative burden, and improve process and workflow automation to create actionable insights that helps deliver better care faster and at a lower cost. | Microsoft helps public safety agencies improve operational efficiencies by leveraging AI copilots, integrating disparate systems, modernizing communication platforms, and automating processes that increase community engagement. We are helping government organizations worldwide enhance resiliency and reduce response times to incidents including preparedness planning for large-scale natural and manmade disasters. We deliver innovative first-party industry compliant technology solutions, like advanced analytics that allow public safety agencies to collect and fuse sensor data to better understand incidents and improve coordinated response. Microsoft cloud and edge-enabled technologies provide the digital backbone for secure service collaboration and innovation across jurisdictions that support mission critical workloads, coordinated operations, while strengthening public trust without increasing the risk to first responders. | Turn any space into a smart meeting room designed for inclusive collaboration, where everyone can fully participate from wherever they work. As people become more mobile, organizations will need to adapt office spaces and technology to meet the requirements of a hybrid workforce. Discover how Microsoft and our partners are delivering software, devices, and solutions with features designed to provide AI-powered meeting experiences that bring people closer together. | Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more. | Advance radiology with Microsoft, empowering teams to streamline report creation, surface key insights, and automate workflow with unmatched security and scalability. Enhance efficiency through AI-driven workflow, actionable insights, and a trusted partner ecosystem. An award-winning network connects imaging stakeholders, facilitates seamless image exchange, and provides unified access to a curated collection of third-party AI models. Build a foundation for future innovation while powering your AI transformation. Harness the power of cloud, data, and AI to support earlier disease detection and deliver more precise treatments. Elevate the radiology experience and drive better outcomes for healthcare organizations and their patients. | Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

Read More

MASTERWORK AUTOMODULES TECHNOLOGY CORP. LTD.

Masterwork Automodules Tech Corp. Ltd., headquartered in New Taipei City, Taiwan, with subsidiaries in Serbia, Japan, Spain, and Austria, is a global leader in cash automation solutions. Since 2002, we have refined proven technologies to deliver higher performance, reliability, energy efficiency, and superior user experience. Our smart cash recyclers, deposit systems, and AI-driven application reduce handling costs by up to 41%—saving retailers over $1,800 monthly—while minimizing errors, shrinkage, and downtime. Seamless cash automation empowers omnichannel operations. At NRF 2026, discover innovations that Control Cash. Simplify Life. Visit us to see live demos and explore partnerships.

Read More

Kore.ai

Kore.ai is a recognized global leader in enterprise AI technology providing conversational and generative AI technology that helps organizations deliver extraordinary experiences for their customers and employees to achieve desired business outcomes. Trusted by over 400 Global 2000 companies, the Kore.ai Experience Optimization (XO) Platform and AI solutions deliver extraordinary experiences for over 200 million users and 2 million employees worldwide. The company is headquartered in Florida, USA with offices in South America, Europe, the Middle East, India, Japan and South Korea. Visit kore.ai to learn more. | Kore.ai is a global leader in enterprise conversational AI platform and solutions helping enterprises automate voice and digital interactions that deliver extraordinary experiences for their customers, contact center agents and employees worldwide. More than 200 global 2000 companies trust Kore.ai’s experience optimization (XO) platform and industry solutions to automate conversations and deliver extraordinary outcomes for over 200 million users worldwide. Kore.ai is recognized as an enterprise conversational AI platform market leader by top analysts. The company is headquartered in Florida USA with offices in India, the UK, Japan, South Korea, Europe, South America, and the Middle East.

Read More

Kiosk Association (KMA) – Kiosks POS Lockers

The Industry Group, found at industrygroup.org, is a comprehensive technology consortium that connects, informs, and elevates the global self-service ecosystem. Serving as a unified intelligence hub, it brings together the latest developments in kiosks, digital signage, payments, POS, retail automation, smart cities, AI-driven automation, and unattended systems. Through its network of specialized portals—including KioskIndustry.org, RetailSystems.org, ThinClient.org, PatientKiosk.io, KioskEurope.org, and others—the organization aggregates expert resources, publishes in-depth analysis, circulates industry news, and facilitates collaboration among manufacturers, solution providers, integrators, brands, and enterprise end users. The Industry Group supports professionals and businesses by promoting best practices, highlighting emerging technologies, addressing regulatory and accessibility standards, and cultivating innovation across every vertical it touches. With broad influence and long-standing leadership, it serves as the connective tissue for an industry moving rapidly toward smarter, more inclusive, and more automated customer experiences. Contact Craig Keefner craigkeefner@pm.me https://industrygroup.org 720-324-1837

Read More