About

About Self Storage Manager About Self Storage Manager, Inc. For over 23 years, Self Storage Manager, Inc. has been a trusted technology partner to the self storage industry – delivering scalable, secure, and innovative software solutions for operator of all sizes. SSM provides a complete suite of tools designed to streamline operations, enhance tenant engagement, and support enterprise growth through automation and advanced analytics. Key offerings include: Self Storage Manager™ – Enterprise-level property management software for single and multi-facility operators Online Rentals & Reservations – Includes electronic signature and secure digital lease storage Call Center Module – Designed for managing inquiries, reservations, and rentals; integrates with leading phone systems Call Tracker – Monitors call recordings and tracks key performance metrics like lead-to-rental conversion, cost per lead, and ROI on marketing campaigns IVR Payment Module – Enables tenants to make payments by phone using interactive voice response SSM Text Messenger – Cloud-based tool for automated payment reminders and past-due alerts, reducing manual collection efforts Customer Portal – Empowers tenants to make payments, manage autopay, schedule move-outs, and update contact information Mobile Site Walk-Through & Work Order Management – Android-based tools for lock checks, unit notes, maintenance tracking, and more Power BI Integration – Provides advanced analytics with dozens of customizable dashboards developed with input from large operators Advanced API Integrations – Connects with website providers, call centers, revenue management systems, gate providers, insurance companies, and lead aggregators 24/7 Customer Support – Includes a dedicated team and project manager for large operator implementations, along with regular software upgrades Self Storage Manager is trusted by single and multi-facility operators across North America, South America, Europe, and the Asia-Pacific region. For more information, visit www.selfstoragemanager.com, call 800-469-1740 Ext. 1, or email sales@selfstoragemanager.com.