About

About Service First Solutions We know the hurdles faced when growing a Service Department for a commercial roofing company. For more than 25 collective years, we filled each of the roles commonly found in the service side of the low-slope industry. During those years spent devoted to the Service Department, we curated the keys to building and developing a successful service department. Now as Service First Solutions, we are helping contractors of all sizes achieve success by establishing and cultivating a dedicated service department. We offer a wide variety of services to combat the range of struggles faced when trying to build and/or develop a successful service department. Our flagship service, the tailored Total Access Consulting program, provides you with unmatched remote consulting navigated by Tracey Donels. Tracey is a recognized leader in the roofing industry and champion of The Golden Rule and its critical role in providing unmatched customer service. The Service-Focused Peer Group program utilizes EOS-style meeting agendas to keep everyone engaged, focused, and motivated to grow their service departments and themselves.