Service Buddy
Marblehead, United States of America
Overview
Company details and contact information.
About
About Service Buddy Service Buddy — The Smarter Way to Run a Flooring Store Service Buddy is modern software built for flooring retailers, carpet stores, and rug showrooms. We created it after seeing the same issues across the industry: • Customer information buried in inboxes • Quotes stuck in PDFs no one could sign • Little visibility into payments owed or received • Jobs tracked on whiteboards • Inventory kept in Excel • Old POS systems slowing everything down Service Buddy replaces all of that with one system that manages day-to-day operations. Stores handle scheduling, quotes, payments, inventory, purchase orders, customer communication, and reporting in a single place. The goal is simple: make work faster, clearer, and easier for the team. Core Features Built for Flooring Stores Customer Management – All client details, quotes, jobs, payments, and inventory tied together in one record. Digital Proposals – Online quotes customers can sign and pay immediately. BuddyAI – Helps teams stay organized, complete tasks faster, and fill in missing details. Calendar & Scheduling – Installs, deliveries, cleanings, reminders, and tasks in one shared calendar. In-Store Sales & Installs – Track photos, documents, margins, commissions, and order details end-to-end. Inventory & Labels – Real-time stock tracking with QR labels, vendor details, and purchase history across locations. Purchase Orders & Work Orders – Create and track POs and WOs without leaving the platform. Billing & Payments – BuddyPay invoicing with cards, ACH, Apple Pay, stored payment methods, and automatic reminders. Reporting & Accounting – Clear reporting plus two-way QuickBooks Online integration. The system supports the full workflow from the first inquiry to the final invoice. Sales teams build accurate quotes quickly. Managers follow installs and cleanings without chasing updates. Owners see margins, job performance, and outstanding balances at a glance. Training is straightforward, and the platform fits the way flooring stores actually work. Service Buddy is family-owned with deep ties to the flooring and rug industry. We work closely with each store during setup and stay involved as they grow. Many customers moved to Service Buddy after decades on older software and wanted something easier to use, easier to train on, and built for their business from day one. For retailers looking to modernize how the front and back office run, Service Buddy provides a reliable, practical system to build on.
- Website
- https://servicebuddy.io
- Phone
- 617) 245-1766
- Address
- 3 Bessom Street, Marblehead MA 01945, United States of America
Products
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Service Buddy: The Smarter Way to Run a Flooring Store
Service Buddy — Ditch spreadsheets, whiteboards, & outdated software. Service Buddy runs jobs, quotes, payments, & inventory—in one modern platform. Service Bud...