About

About Floatbot.AI Floatbot.AI is an enterprise-grade, no-code Conversational AI platform purpose-built for healthcare operations. Designed to automate and elevate patient engagement and administrative workflows, Floatbot's self-service AI Agents (Voice, Chat, SMS, and Email) deliver enhanced experiences while real-time agent assist empowers internal teams. LEXI - Healthcare AI Agent simplifies patient access through automated appointment booking, rescheduling, and cancellations while clarifying coverage, co-pays, and deductibles, and delivering instant multilingual support in 100+ languages. LEXI drives revenue cycle optimization with early delinquency outreach, insurance verification, eligibility checks, automated claim pre-checks and status updates, denial categorization and routing, and accelerated reimbursement cycles. Floatbot.AI is an advanced Conversational AI platform purpose-built for insurance, enabling automation across Claims, Policy & Service. It unifies self-service IVAs on chat, voice, SMS, email; AI Workspace that allows internal teams to collaborate effortlessly with external parties via chat, text, and email with real-time agent assist, AI Copilot; AI Workflows that enable custom workflow automation with human-in-the-loop. Our pre-trained AI Agents automate claims submissions, empower adjusters with task automation, streamline distribution, increase underwriter productivity, and transform customer service. Floatbot.AI is an advanced Conversational AI platform purpose-built for insurance, enabling automation across Claims, Policy & Service. It unifies self-service IVAs on chat, voice, SMS, email; AI Workspace that allows internal teams to collaborate effortlessly with external parties via chat, text, and email with real-time agent assist, AI Copilot; AI Workflows that enable custom workflow automation with human-in-the-loop. Our pre-trained AI Agents automate claims submissions, empower adjusters with task automation, streamline distribution, increase underwriter productivity, and transform customer service.