About

About Five9 About Five9, Inc. Five9 helps healthcare organizations reimagine patient engagement by connecting every conversation—voice, digital, or automated—into a single intelligent platform. Our HIPAA-compliant cloud contact center integrates seamlessly with leading systems like Epic, Cerner, and Salesforce to streamline scheduling, reduce wait times, and improve access to care. By combining advanced AI, automation, and workforce optimization, Five9 empowers patient access teams, care coordinators, and revenue cycle staff to deliver faster, more personalized experiences that drive satisfaction, reduce operating costs, and elevate outcomes. The result: a smarter, connected patient journey from first call to follow-up. Five9 helps healthcare organizations transform patient engagement with a HIPAA-compliant cloud contact center that integrates with Epic and other EHRs. By uniting AI, automation, and workforce tools, Five9 streamlines scheduling, reduces wait times, and improves care access—empowering staff to deliver faster, more personalized experiences that elevate satisfaction and outcomes.