About

About FamilyTrac, Inc. FamilyTrac, Inc. is a majority women-owned, cloud-hosted Software as a Service (SaaS) provider specializing in configurable, family-centric data management solutions for public health and related programs. Established with the goal of delivering “top shelf” enterprise capabilities at an affordable price, FamilyTrac offers a versatile platform designed to streamline case management, reporting, and data exchange across multiple domains within public health and social services. At its core, FamilyTrac serves four primary domains: Family Services: A configurable case management and reporting system tailored to programs supporting children and families, including Newborn Hearing Screening (EHDI), Newborn Screening (Bloodspot), Early Intervention (Part C), Maternal and Child Health (MCH), as well as outreach and advocacy for families of children who are deaf or hard of hearing, and schools for the deaf and blind. Study Management Systems (SMS) & Clinical Trials: Tools to support epidemiology studies—such as those conducted by NIEHS—by providing a robust framework for data collection, tracking, and analysis. Vital Records & Vital Statistics: Comprehensive electronic birth, death, and fetal death registration systems (EBRS, EDRS, EFDRS) that adhere to NVSS modernization best practices, enabling jurisdictions to manage vital records securely and efficiently. Epidemiology (State ELC): Real-time or near-real-time capabilities for Electronic Case Reporting (eCR), Electronic Lab Reporting (eLR), and Syndromic Surveillance, empowering public health departments to respond rapidly to emerging threats and streamline laboratory communications. Beyond these core public health applications, FamilyTrac also supports outreach and advocacy functions within educational settings (particularly for schools serving deaf and blind students) and family support organizations. By providing a configurable platform, FamilyTrac ensures that each program can tailor workflows, dashboards, and reporting tools to its unique needs - whether that’s tracking newborn screening results, managing complex clinical trials, or ensuring timely case reporting during public health emergencies. FamilyTrac’s pricing model is based on a simple per-user monthly license structure, with tiers designed to accommodate programs of varying sizes. An annual support services contract is recommended to provide helpdesk support, configuration assistance, and ongoing system maintenance, ensuring that clients can focus on serving families and communities rather than managing software infrastructure. Leadership at FamilyTrac includes Sue Scanlan, who brings 35+ years of software business analysis and quality assurance experience (including work with U.S. Capitol, White House, and Pacific Islands), and Chuck Scheier, an entrepreneur with over 40 years of product development expertise. Their combined vision ensures that FamilyTrac remains responsive to the evolving needs of public health programs and continues to deliver innovative, data-driven solutions. FamilyTrac’s presence at NACCHO 360 underscores its commitment to partnering with local health departments and public health professionals. By offering a configurable, cloud-based platform that integrates case management, vital records, and real-time epidemiology reporting, FamilyTrac enables jurisdictions to break down program silos, enhance operational efficiency, and ultimately improve health outcomes for the families they serve.