About

About CallPilot.ai by Proxima Proxima is redefining how insurers and brokers scale operations by blending cutting-edge technology with specialized nearshore teams. With operational hubs in the Dominican Republic and Ecuador, we deliver tailored Business Process Outsourcing (BPO) services exclusively for the insurance and financial sectors.Our proximity to the U.S. ensures seamless collaboration and highly qualified talent, while our deep industry expertise allows us to handle everything from customer service and FNOL management to underwriting support and back-office processes. At the same time, our in-house software factory develops automation and digital solutions that modernize workflows and maximize efficiency.We own CallPilot.ai, a leading agentic solution that automates phone calls and WhatsApp conversations in complex scenarios in English and Spanish—already automating over 40% of our own BPO processes.By combining people, process, and technology, we enable carriers and agencies to boost efficiency, reduce costs, without compromising quality. Meet us at booth 1820 to see how Proxima can ease your operations. Proxima is redefining how insurers and brokers scale operations by blending cutting-edge technology with specialized nearshore teams. With operational hubs in the Dominican Republic and Ecuador, we deliver tailored Business Process Outsourcing (BPO) services exclusively for the insurance and financial sectors.Our proximity to the U.S. ensures seamless collaboration and highly qualified talent, while our deep industry expertise allows us to handle everything from customer service and FNOL management to underwriting support and back-office processes. At the same time, our in-house software factory develops automation and digital solutions that modernize workflows and maximize efficiency.We own CallPilot.ai, a leading agentic solution that automates phone calls and WhatsApp conversations in complex scenarios in English and Spanish—already automating over 40% of our own BPO processes.By combining people, process, and technology, we enable carriers and agencies to boost efficiency, reduce costs, without compromising quality. Meet us at booth 1820 to see how Proxima can ease your operations.