About

About ACS Services ACS, celebrating 40 years in business, ACS has become an industry thought leader by empowering your company with cutting-edge managed IT solutions tailored to meet the unique challenges of the life sciences sector. Our comprehensive services are designed to enhance your research capabilities, ensure regulatory compliance, and drive innovation. Providing one of the most robust cybersecurity stacks and implementing the latest AI, we ensure our clients' data and IP remain secure. Investing heavily in People, Process, and Technology, ACS has used these three pillars as a foundation to become industry pioneers in thought leadership. Hiring top talent is essential, but having low turnover is fundamental to our success. Increasing our operational maturity by establishing hundreds of processes has proved to boost productivity both internally and for our clients. Finally, adopting the latest AI technology has solved our client's technical issues faster, resulting in industry-leading customer satisfaction scores. MassBio has leveraged ACS for its IT services for the last 3 years, and as a preferred partner, we’re now extending the white glove treatment we provide MassBio to its members! ACS Offerings include: - ACS Managed Services: A highly responsive support model available 24x7x365 - ACS Managed Cyber Security Services: Provides various layers of protection to ensure zero gaps within your network - Cloud Services: Having your data accessible wherever, securely leveraging platforms such as Microsoft Azure or AWS - ACS Disaster Recovery as a Service (DRaaS): Having policies, tools, and procedures in place for “Worst Case Scenarios” Highlights from our Solution: - MassBio Members save up to 75% on Services and Support - Unlimited Remote Help Desk Support - 24x7x365 Global Monitoring & Management - Discounts on Onsite Support - Discounted Cyber Security Stack - Cyber Security Awareness Training - Quarterly Business Reviews with Strategic Planning to establish Long and Short Term Goals/Initiatives