Company Category: Workforce Management Solutions

UKG is the workforce operating platform that puts workforce understanding to work. With the world’s largest collection of workforce insights, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It’s this expertise, along with our people-first AI, that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. | UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world’s largest collection of workforce insights and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent is unmatched. It’s this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge | At UKG, we understand the unique challenges fire and EMS organizations face in managing their most valuable asset: their people. With decades of experience as a leader in Human Capital Management (HCM) and Workforce Management (WFM) solutions, UKG empowers public safety organizations to focus on their mission—serving and protecting communities.Our powerful suite of tools is designed to help fire and EMS organizations manage complex scheduling needs, streamline compliance, and enhance operational efficiency. From 24/7 shift coverage to ensuring proper staffing levels for incident response, UKG solutions provide fire and EMS departments with the technology needed to optimize workforce readiness. UKG TeleStaff Cloud™, our industry-leading public safety scheduling solution, simplifies workforce deployment with automated, rules-based scheduling that ensures fair shift assignments, rapid fill-ins, and adherence to union and departmental policies. With intelligent automation, Telestaff helps departments reduce administrative burdens while improving scheduling accuracy, ensuring proper staffing levels, and maintaining compliance with labor agreements. It effectively manages time-off requests, tracks critical certifications, and incorporates fatigue management safeguards to help departments prevent burnout and ensure personnel readiness. From sworn to civilian personnel, TeleStaff ensures the right person is in the right place at the right time, minimizing overtime costs and enhancing operational efficiency. In addition to TeleStaff, our HCM and WFM solutions support fire and EMS organizations in improving employee engagement, simplifying payroll and time tracking, and gaining actionable insights through advanced analytics. With deeper visibility into workforce data, departments can identify trends in overtime, track labor costs more accurately, and ensure payroll compliance with complex union and regulatory requirements. By leveraging real-time data, agencies can enhance workforce planning, improve budget forecasting, and make data-driven decisions that strengthen departmental effectiveness and support employee well-being.Trusted by departments nationwide, UKG solutions are scalable to meet the needs of organizations of all sizes, from local fire districts to large metropolitan departments. By enabling smarter scheduling, improved compliance, and enhanced workforce optimization, UKG empowers fire service leaders to build a culture of trust, fairness, and operational excellence.At UKG, we believe that people are at the heart of every organization. That’s why our commitment extends beyond technology – we partner with fire and EMS departments to provide ongoing support, best practices, and industry expertise to help them achieve long-term success.As a company committed to innovation and workplace excellence, UKG has been recognized with numerous accolades, including Forbes’ World’s Best Employers 2024, Best Employers for Diversity 2024, and Fast Company’s Most Innovative Companies 2024. We are also proud to be named among America’s Greatest Workplaces for Diversity 2024 by Newsweek and a Best Places to Work in IT 2024 by Computerworld. These recognitions reflect our dedication to fostering a culture of trust, inclusion, and excellence – values we bring to every fire and EMS organization we serve.Together, we’re not just managing workforces—we’re helping fire and EMS organizations strengthen emergency response and serve their communities more effectively. | At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 customers across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com. | UKG for Public Safety helps Police, Corrections, Fire and EMS departments automate staffing, saving your staff time to do what they do best: protect the community. Our solutions are designed to control overtime costs, create 24/7 schedules, and send rapid notifications so that you are ready to manage the unexpected. | UKG is the Workforce Operating Platform built to understand and empower the working world. With the world’s largest collection of workforce insights and people-first AI, we help public sector organizations unlock trust, amplify productivity, and empower every worker — from the front office to the front line.Across education, government, and public safety, more than 3,000 organizations partner with UKG to simplify workflows, improve decision-making, and build high-trust, high-performance cultures that deliver stronger outcomes for their communities, campuses, and districts.Our solutions put people at the center, equipping leaders with the intelligence to meet today’s challenges while creating the capacity for the work that matters most: serving the public.