Cambridge Retail Advisors (CRA) is a specialized consulting firm exclusively dedicated to retail, grocery, hospitality, and consumer-facing industries. Our team of former retail executives and consultants brings decades of hands-on industry experience, ensuring strategies are both practical and actionable. CRA specializes in helping retailers strategize, select, implement, and optimize solutions across the entire retail enterprise — from store systems, supply chain, and workforce management to eCommerce, customer experience, and change management. Our Change Management practice ensures that technology investments are embraced and adopted, driving real ROI by aligning people, processes, and systems. With proven tools such as our RFP Acceleration Library and D365 Analyzer, CRA streamlines selection and upgrade processes, saving time and money while reducing risk. Our Quality Assurance as a Service (QAaaS) and fractional consulting model provide the flexibility retailers need, whether to fill a short-term gap or to support full-scale transformation. Over the past decade, CRA has partnered with 250+ retailers across North America and beyond. With a 96% client re-engagement rate, we pride ourselves on delivering measurable results through a collaborative partnership model. Visit us at Booth #5320 at NRF 2026 to see how CRA can help you transform strategy into success.
Brevo
Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, Push, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.
booxi
Booxi is the all-in-one platform that orchestrates in-store experiences through appointment scheduling, retail events, and smart queuing. Designed for omnichannel retail brands with 10+ stores, Booxi connects digital and physical interactions to create seamless, personalized journeys that boost traffic, increase conversion, and drive loyalty. Adopted by leading retailers such as Tiffany & Co., Benefit, Jacquemus, Louboutin, Dior, and Le Printemps, Booxi enables store teams to deliver premium service while optimizing operations and sales performance. With a fast multi-site deployment, Booxi empowers brands to optimize the customer experience at scale. Unlike point solutions, Booxi combines appointment booking, event planning, and queue management in a single, intuitive interface, integrating smoothly with your CRM, POS, and e-commerce stack (including Shopify and Salesforce). Brands see measurable results: +30% average basket post-appointment, up to +5% in revenue uplift, and just 4% no-show. With Booxi, commerce becomes more human, more efficient, and more profitable.
Beijing Guangyi Jisi Technology Llc.
Castar.io is the future of live streaming. Powered by AI, Castar enables brands to create digital avatars to further their e-commerce brand and capture additional sales. Where AI meets ROI. We build digital humans that never sleep, never stumble and always sell.
Akeneo
Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading brands, manufacturers, distributors, and retailers, including Chico’s, CarParts.com, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale their commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding, and an app marketplace and partner network to meet business and buyer needs.
AfterShip
Founded in 2012, AfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers. Offering a full suite of software covering the entire customer journey—from email automation, SMS marketing, and product reviews to shipment tracking, returns management, predictive delivery estimates, and multi-carrier shipping—AfterShip helps brands enhance the customer experience at every step. With 20,000+ customers, AfterShip is used by iconic brands, including TOMS, Kylie Cosmetics, Gymshark, DIME Beauty, and Harry’s. Recognized as a Retail Technology Power Player by Business Insider, AfterShip integrates with 1,200+ carriers worldwide and empowers top retailers and Fortune 500 companies to drive additional revenue, reduce operational costs, and improve CX.
Advarics GmbH
The leading ERP and POS software for fashion, sports, shoe & accessories retail advarics is your cloud-based retail ERP and POS platform for any device and form factor. You use only what you need and pay only for what you use – on a monthly basis. You have your business at your fingertips, wherever you are, and keep hardware costs to a minimum. With the power of the cloud, you can save up to 80% on new hardware and get to use technology that is cutting edge, device agnostic and user friendly.
ACI Worldwide
As an original innovator in global payments technology, ACI delivers transformative software solutions that power intelligent payments orchestration in real time so banks, billers, and merchants can drive growth while continuously modernizing their payment infrastructures simply and securely. We combine 50 years of trusted payments expertise with our global footprint and a local presence to offer enhanced payment experiences to stay ahead of constantly changing payment challenges and opportunities. | ACI Worldwide is a global leader in real-time payments software. Our proven, secure, and scalable solutions enable corporations around the world to process and manage payments and mitigate fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce. Our payments experts are taking the stage at Smarter Faster Payments 2026 in multiple speaking sessions.