ToDo Robotics is a global provider of AI-powered service robotics, delivering innovative automation solutions across hospitality, food & beverage, healthcare, retail, and entertainment industries. Our mission is to enhance operational efficiency and elevate customer experiences through intelligent, user-friendly robotic systems. Our portfolio includes autonomous delivery robots, smart cleaning and sanitation solutions, and interactive service robots designed for high-traffic and dynamic environments. Powered by advanced AI, precise navigation, and seamless system integration, our robots help businesses optimize workflows, reduce labor strain, and improve service consistency. In the gaming and entertainment sector, ToDo Robotics brings a new level of engagement and efficiency. Our robots are ideal for arcades, esports venues, and entertainment centers—supporting food and beverage delivery, guest assistance, and immersive brand experiences that captivate audiences and enhance venue operations. We provide end-to-end support, from consultation and deployment to training and after-sales service, ensuring smooth integration and long-term success for our partners. With a strong focus on innovation, reliability, and scalability, ToDo Robotics continues to lead the way in transforming service industries through intelligent automation.
Tier Rewards
At TIER Rewards, we specialize in crafting unforgettable gifting experiences and powerful incentive programs that leave a lasting impression. With a keen understanding of the importance of meaningful gestures in building and maintaining relationships, we curate a diverse range of gift options. Whether it’s appreciating valued clients, recognizing achievements, or celebrating special moments, our expert team combines creativity and quality to ensure each gift is a true reflection of your brand. Elevate your connections with our tailored incentive solutions, designed to inspire and drive player value. We have over 25 years of experience serving the premiums and incentives industry. Partner with us to transform your gifting strategy into a powerful tool for player growth and greater returns.
The Fi Company
The Fi Company offers innovative gaming and display solutions, providing end-to-end support from concept to completion. With a focus on quality, precision, and reliability, we empower businesses to stay ahead in the ever-evolving gaming landscape. | We offer a full suite of LED display solutions tailored to the unique needs of casino resorts, from the gaming floor to theaters, nightclubs, restaurants, spas and convention centers. Whether you’re guiding guests through your property, promoting a headliner event, or enhancing the guest experience, our display systems combine clarity, durability, and dynamic visuals to meet your goals. | At The Fi Company, we excel in electromechanical manufacturing by combining advanced metal and plastic capabilities to offer fully integrated product solutions. From initial design and precision fabrication to final assembly and supply chain coordination, we manage every stage of production with seamless execution. Serving industries such as healthcare, gaming, and industrial applications, our deep expertise underpins each project with efficiency, scalability, and innovation, delivering high‑quality, cost‑effective outcomes built on collaboration and reliability. Foam.
The Burks Companies, Inc.
The Burks Companies is a leading service provider to the hospitality and gaming industries, delivering comprehensive solutions in guest room cleaning and housekeeping management, EVS gaming floor cleaning, stewarding, and back-of-house maintenance services. Headquartered in Atlanta and proudly certified as a minority-owned business, TBC is celebrating 36 years of operational excellence while serving clients across the United States. Our reputation is built on a steadfast commitment to quality and consistency. We emphasize rigorous quality assurance processes in every aspect of our operations, ensuring exceptional service delivery at all times. What truly sets TBC apart is our hands-on leadership approach. Our senior management team remains actively engaged, regularly visiting client sites and maintaining open communication to ensure expectations are not only met—but exceeded.
TCM Casino
TCM has been in the gaming industry for over 30 years, originating as the exclusive slot base manufacturer for AC Coin & Slots (yes, long time ago ). We have our own in-house engineering inside of a 450,000 sq ft warehouse and can accommodate custom designs for slot bases, pit stands, ancillary furniture, JP workstations, kiosk enclosures, slant top fillers & carousels along with custom FF&E hotel/ hospitality fixtures. We also have an installation team that can assist with openings. I think what mostly separates us from our competitors is our flexibility to custom design unique features to the product, which has given us an exorbitant selection of engineering options. We don’t look good unless you look good, and we live by that rule. Our in-house engineering team is ready to take your dream designs and turn them in into reality. Attached is our Look Book for some inspiration! Innovative and Proprietary Designs: • Gaming Grid – allows for any slot base bolt configuration • Tiling Configuration – allows for seamless look between bases • Interchangeable Double or Single Lock Plates • Integrated Securing Pins on Tops – easy and quick assembly • Open Base Back – total access and increased room for accessories • Undivided Carousel Tops and Pie Fillers – eliminates seams • Replaceable Metal Kick Plate Cover – increases life cycle of Base • Self-Levelers or Anchor Plates – not all floors are the same • 14-gauge steel – thickest in the industry ! | TCM has been in the gaming industry for over 30 years, originating as the exclusive slot base manufacturer for AC Coin & Slots (yes, long time ago ). We have our own in-house engineering inside of a 500,000 sq ft warehouse and can accommodate custom designs for slot bases, pit stands, ancillary furniture, JP workstations, kiosk enclosures, slant top fillers & carousels along with custom FF&E hotel/ hospitality fixtures. We also have an installation team that can assist with openings. I think what mostly separates us from our competitors is our flexibility to custom design unique features to the product, which has given us an exorbitant selection of engineering options. We don’t look good unless you look good, and we live by that rule. Our in-house engineering team is ready to take your dream designs and turn them in into reality. Attached is our Look Book for some inspiration! Innovative and Proprietary Designs: • Gaming Grid – allows for any slot base bolt configuration • Tiling Configuration – allows for seamless look between bases • Interchangeable Double or Single Lock Plates • Integrated Securing Pins on Tops – easy and quick assembly • Open Base Back – total access and increased room for accessories • Undivided Carousel Tops and Pie Fillers – eliminates seams • Replaceable Metal Kick Plate Cover – increases life cycle of Base • Self-Levelers or Anchor Plates – not all floors are the same • 14-gauge steel – thickest in the industry!
TBE Architects (Thalden-Boyd-Emery)
TBE Architects is best known for 50+ years of specializing in custom casino, hotel, and resort design, and over 30 years partnering with 123 Tribes and First Nations throughout North America. From concept through construction, our team is comprised of enthusiastic design professionals who expertly translate words and visionary ideas into detailed graphic representations of what could be. At the same time, we believe in taking a practical and methodical approach towards designing and expanding casino properties. Throughout the Master Planning, Architecture, and Interior Design process of each project, we take into consideration all the moving pieces that help to improve efficiency and allow the property team members to do their work seamlessly, so that our clients can do what they do best- create exceptional guest experiences. Whether you are wondering where to begin, or if you have a clear vision for what you want to accomplish, TBE Architects is prepared to deliver. Our Director of Client Development, Mike (Bowtie)Carter, attends numerous national and regional conferences throughout the year and he would be delighted to start a conversation with you! He can be reached at mcarter@tbearc.com, on LinkedIn, or simply shout “Hey Bowtie” when you see him at IGA, WIGC, RES, NCAI, or elsewhere. | For more than 55 years, TBE Architects has partnered with tribes and developers to create hospitality and entertainment destinations that celebrate culture, strengthen communities, and deliver unforgettable guest experiences. Our expertise spans casinos, hotels, and resorts—spaces where people gather to connect, relax, and escape the ordinary. We are proud to have collaborated with 123 Tribes and First Nations and global leaders like Caesars, Hilton, and Churchill Downs, bringing visionary concepts to life through architecture that blends heritage with innovation. Every project begins with listening—because the most successful designs start with a clear understanding of your story, your goals, and your community. Our clients are leaders and storytellers. They seek projects that honor tradition while driving economic growth. At TBE, we share that commitment. We approach every design with respect for cultural identity and a passion for creating environments that elevate the guest experience and improve operational efficiency for your team. From concept to completion, we deliver more than buildings—we create destinations that inspire pride, foster connection, and generate lasting impact. Let’s design a future that reflects your vision. TBE Architects. Where culture meets creativity. Reach out to Mike Carter and to start a conversation about the story you want to share. He can be reached at mcarter@tbearc.com or by calling our headquarters in St. Louis at 314-727-7000.
Tarkett Hospitality
With more than a century-long heritage of flooring innovation and best-in-class custom design, Tarkett Hospitality helps you create unforgettable guest experiences. Our unmatched custom design capabilities for carpet and LVT help you showcase each property’s signature style, while our global footprint makes it easy to carry a consistent brand vision throughout the world. Tarkett Hospitality’s portfolio of flooring solutions for every space, includes tufted broadloom carpet, Axminster woven carpet, area rugs, LVT, rubber tile, wall base, just to name a few. Whether you combine our running-line products and accessories in new and unexpected ways, or customize one of our patterns, you’ll find the perfect blend of industrial innovation and artful craftsmanship, lasting performance, and beautiful aesthetic.
Suffolk
Suffolk is a national enterprise that builds, innovates and invests, managing the most sophisticated projects in the country and serving clients in every major industry sector. The firm’s Gaming Center of Excellence has successfully delivered over $5 billion in gaming and hospitality projects totaling over 10 million square feet.
Strong Voices Gaming Contact Center
WE’RE AN INNOVATIVE, OFF-SITE CENTRAL RESERVATIONS TEAM for all types of gaming operations. We’ll answer any call for your operation: casino calls, hotel front desk calls, restaurant calls, spa calls, golf calls, and group business calls. FOR TRIBAL CASINO OPERATIONS, we offer a wonderful opportunity for younger tribal members to learn the skills needed to effectively answer calls for their own casino. We have the experience to provide the training and equipment needed for them to make an immediate positive impact, and we nurture each agent to achieve outstanding results. A DIVISION OF TRAVEL OUTLOOK, THE PREMIER HOTEL CALL CENTER™, Strong Voices offers advanced call handling skills and abilities. Our management team has more than sixty years of experience in creating an initial feeling of professionalism and courtesy in the minds of your clients, and especially for VIPs. Our agent training is simply the best in the contact center industry. TECHNOLOGY is at the forefront of how we do business and therefore how we conduct your business. By seamlessly integrating artificial intelligence, agents perform at the highest possible level. CASINO LOYALTY: The Strong Voices casino team works to drive VIP loyalty and to keep your casino’s money secure by carefully following procedures to prevent losses or breaches. And we resolve issues faster with our omnichannel platform engineered for casinos. Continual progress is ensured by scoring every call for every agent, every day.
SONIFI Solutions
For more than 40 years, SONIFI has provided guest technologies and professional services to help hoteliers improve guest satisfaction, simplify operations and increase revenue. Our innovations have led the hospitality industry through many changes in guest behaviors, preferences and technologies — and we continue to lead the way in creating more connected, smart digital hospitality experiences both now and in the future. SONIFI’s culture of innovation enables us to be one provider who can deliver seamless guest experiences across a variety of solutions, including guest Wi-Fi and internet services, engaging interactive TV platforms, the widest entertainment offering in the industry, and smart device and system integrations. | For more than 40 years, SONIFI has been helping hoteliers improve guest satisfaction, simplify operations and increase revenue with guest technologies and professional services.