Since 2004, eDispatches has been a trusted partner to thousands of fire, EMS, and law enforcement agencies, providing reliable and innovative communication solutions designed to enhance emergency response. Built with first responders in mind, eDispatches offers an easy-to-use platform that integrates seamlessly with dispatch systems to deliver critical information in real time, ensuring responders can act quickly and effectively when seconds count. At the heart of eDispatches is its Tone-Out Audio Dispatch feature, which instantly delivers audio alerts to responders via mobile devices, ensuring they never miss an important call. The platform’s Enhanced CAD Relay, combined with RapidSOS integration, takes emergency communication to the next level by providing precise caller and responder location data, giving teams the situational awareness they need to respond confidently and efficiently. To further support operations, eDispatches offers Streaming Audio, which allows responders to monitor live dispatch communications directly from their mobile devices, maintaining full awareness of ongoing events. The Visual Response feature provides a snapshot of which team members are en route or on scene, enabling better coordination and resource allocation during emergencies. Communication within agencies is streamlined through Priority Messaging and Text-Based Chat, allowing teams to share critical updates and coordinate effectively. These tools are particularly useful for organizing resources and responding to rapidly changing situations. eDispatches also empowers agencies with practical tools like Hydrant Mapping with Points of Interest, ensuring responders have instant access to vital infrastructure information, including hydrant locations and landmarks near incident sites. Additionally, the platform includes Document Storage for preplans, standard operating procedures, and other essential documents, making it easier to access critical information when needed. Display Boards provide centralized, real-time updates in stations or command centers, offering a clear overview of current incidents, unit status, and incoming updates. Since its founding, eDispatches has continually evolved to meet the changing needs of first responders. Trusted by thousands of agencies across North America, the platform is recognized for its reliability, ease of use, and robust feature set. eDispatches is backed by a deep understanding of the unique challenges faced by fire, EMS, and law enforcement professionals, many of whom are part of the eDispatches team. In 2024, eDispatches joined forces with RapidSOS, further enhancing its capabilities by integrating cutting-edge technology that connects millions of data sources directly to emergency responders. This partnership ensures that eDispatches remains at the forefront of innovation, delivering solutions that not only improve operational efficiency but also save lives. Whether you’re a fire department, EMS agency, or law enforcement organization, eDispatches is your trusted ally in emergency communication. With nearly two decades of proven service and a relentless commitment to innovation, eDispatches provides the tools responders need to stay informed, connected, and ready to serve their communities.
Chief 360
Chief 360 is an all-in-one incident response and station automation platform built for fire departments. From CAD integration and mobile MDT to station alerting, dashboards, mapping, hydrant preplans, and response analytics, Chief 360 streamlines operations, improves situational awareness, and supports faster, smarter decision-making.
Alpine Software Corp
Alpine Software – A Small Team with Big Ambitions Founded in 1994, Alpine Software is recognized for its flagship product, the RedNMX™ Fire Department Management System (formerly RedAlert), trusted by fire professionals nationwide. In 2023, Alpine joined the Banyan Software family, renowned for fostering enterprise software excellence. With 30 years of extensive experience in emergency services, we offer a leading fire-specific solution tailored to your needs. Committed to customer support, comprehensive training, and continuous improvement, Alpine aims to enhance community safety, support first responders, and forge strong partnerships for effective public safety. Who We Serve – Frontline First Responders Proud of our loyal and ever-growing customer base, Alpine serves fire departments and agencies of all sizes nationwide – from urban centers to rural communities, empowering them with tools to streamline operations, enhance emergency response capabilities, and ensure public safety. | Alpine Software Corporation develops custom incident response management software for fire departments and ambulance services throughout the United States. Our staff has many years of direct, frontline, emergency services experience that makes us uniquely qualified to discuss your specific needs.
Active911 Inc
At Active911, we understand that every second counts; because we’re firefighters, too. That’s why we’ve created tools specifically designed to meet the demands of the fire service. ActiveAlert delivers critical dispatches, real-time maps, hydrant locations, routing, and crew coordination directly to your phone, tablet, or PC, helping you get on the rig faster and hit the scene ready.Whether you’re a career, volunteer, or wildland, Active911 has your back. We help you shave minutes off response times, keep your crew connected, and give you the information you need to make split-second decisions when lives are on the line.Stop by our booth and see how Active911 fuels faster, smarter, and safer ground operations across North America and beyond. | ActiveAlert sends critical dispatches, live maps, hydrants, routes, and crew sync straight to your phone, tablet, or PC. Get on the rig faster and arrive ready. Cut response times. Stay connected. Make fast calls when it matters. Stop by our booth to see how Active911 drives quicker, smarter, safer ops across North America. Let’s talk!