STOP BY THE WIDEWAIL BOOTH IN THE NORTH HALL TO GET YOUR CUSTOM REPUTATION AND CUSTOMER EXPERIENCE REPORT. We are offering 15-minute walkthroughs of the data. Each report includes your data benchmarked against the industry. Widewail automates customer review, survey, and video testimonial collection and uses AI to turn feedback into actionable insights. Benchmark your performance against Widewail’s Industry Data Layer of 15M reviews to see how you compare. We help you track performance across 25 customer experience topics, so you know exactly where your experience is better than your peers, and where you have opportunities for improvement.
UpdatePromise
UpdatePromise is the all-in-one Fixed Ops solution trusted by top OEMs and dealerships nationwide to modernize the service experience. Our Consumer Experience Management System (CEMS™) streamlines every touchpoint—from AI-powered appointment scheduling to mobile check-in, digital MPIs with photo/video, real-time two-way texting, mobile payments, and more. Backed by exclusive partnerships with Toyota (SmartPath Service), Lexus (MONOGRAM Service), Hyundai and Genesis (Certified SLT Provider), and now Ford, we don’t just offer software—we deliver proven performance. Dealerships choose UpdatePromise to increase retention, boost dollars per RO, and empower teams with tools that actually work. With seamless DMS integrations, flexible customization, and expert client success support, UpdatePromise helps fixed ops teams drive measurable results and deliver the kind of service experience today’s customers expect.
SKAIVISION
SKAIVISION is a computer-vision and workflow-automation platform that brings real-time intelligence to the dealership service drive. Using AI-powered visual recognition and integrated operational triggers, SKAIVISION helps dealers identify vehicles the moment they arrive, streamline lane workflows, and activate revenue opportunities—without adding friction for advisors or customers. From automated vehicle acquisition and equity/opportunity identification to service-lane visibility and operational efficiency, SKAIVISION turns everyday drive activity into measurable outcomes. Dealer teams get clear, role-based insights and automated customer engagement that improves speed, accountability, and performance across fixed ops and sales. Built for enterprise-grade deployment, SKAIVISION integrates into existing processes to drive higher conversion, better throughput, and stronger profitability.
Real Time Feedback
Real Time Feedback is the quickest way for businesses to privately uncover which customers are unhappy and why. AND it is the easiest way to drive happy customers to leave you 5-star public reviews.
Radiant Ride
Radiant Ride helps dealers elevate their customers’ pride of ownership. As a B2B automotive service provider for cosmetic car care, we deliver premier customer experience, retention, and vehicle lifecycle value. We partner with progressive dealer groups to provide a convenient, high-quality, one-stop cosmetic repair program designed for today’s new-car buyer—a convenience value proposition boosting both variable and fixed ops.