Company Category: Customer Engagement/Marketing

i3 International Inc.

i3 International’s solutions help operators tackle the issues that quietly bleed profit and time every day: shrink, self-checkout abuse, unsafe incidents, and slow investigations. Instead of relying on traditional CCTV that only tells you what happened after the fact, i3 turns video into real-time operational intelligence. The platform works with existing cameras and can connect to store data sources like POS and other systems to provide instant visibility into what’s happening across the floor. That means teams can catch suspicious behavior sooner, respond faster to incidents, and reduce the guesswork that usually slows down daily operations. i3 addresses common pressure points—busy front ends, constant movement, limited staff, and the need to resolve incidents quickly without digging through hours of footage. With smart search, automated alerts, and clear reporting, managers and LP teams can focus on the right moments, right away. i3 delivers value across four key areas: Safety & Security: Faster response to incidents, safer staff and customer environments. Operational Insights: Real-time visibility into store activity and performance gaps. Asset Protection: Proactive tools to reduce shrink, fraud, and repeat incidents. Predictive Analytics: Trend reporting that helps teams prevent issues before they escalate. The outcome is simple: fewer losses, safer stores, and better control over execution—without ripping and replacing your infrastructure. | i3 International delivers a unified, AI-powered platform that transforms existing cameras, POS systems, and connected devices into real-time, actionable intelligence. By combining video with transactional and operational data, i3 enables retailers to detect suspicious activity as it happens, reduce losses, and streamline investigations with clear, evidence-backed insights. Beyond loss prevention, i3 helps teams improve day-to-day operations through tools like people counting, heat mapping, and customizable reporting, providing full visibility across every location. The result is a smarter, more proactive approach that supports asset protection, operational efficiency, and faster decision-making from a single, integrated system. | i3 International delivers cloud-based AI solutions designed to help retailers reduce shrink, combat organized retail crime, and strengthen enterprise asset protection strategies. We convert traditional surveillance systems into proactive intelligence platforms by integrating video, POS data, alarms, and store-level inputs into one unified ecosystem. Instead of reacting after loss occurs, i3 enables real-time detection and response. Our AI identifies push-out cart incidents, external theft patterns, internal theft behaviors, POS exceptions, and compliance breakdowns, triggering instant alerts with supporting video evidence. Asset Protection teams gain actionable insights, faster investigations, and documented case support that helps build stronger ORC strategies across multiple locations. With centralized oversight, enterprise reporting, and scalable subscription-based deployment, i3 gives AP leaders measurable visibility across stores without increasing operational burden. For retailers looking to move beyond passive video review toward intelligence-driven asset protection, i3 delivers the tools to reduce loss, protect margins, and stay ahead of evolving retail crime.

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Homesome

Homesome offers an all-in-one white-label digital platform for regional grocers, providing AI-powered search, multiple buying channels (groceries, deli, catering, holiday meals, etc.), and fully integrated loyalty for a modern, customer-centric experience. With seamless brand cohesion and complete data control, grocers can effectively compete with national chains while retaining the community-focused touch that resonates with local shoppers. | Redefining Grocery Commerce with an AI-First Platform! Drive more sales, increase retention, and translate your unique in-store experience across every digital touchpoint—from first click to last mile.

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Grocery TV

Grocery TV is the leading in-store retail media platform. We provide an end-to-end solution for retailers to manage and monetize digital marketing in their stores. We are the largest, fastest-growing, and only proven in-store retail media platform, powering 5,000+ stores across more than 100 retailers. | Grocery TV is the leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize their stores and drive incremental revenue, while creating a more engaging and informative shopping experience. Grocery TV handles the complexities of operating an in-store media network so retailers can focus on what they do best: serving their customers. Reaching 1 in 4 Americans across over 6,500 stores, Grocery TV connects brands with real shoppers where 90% of purchases take place. For more information, visit www.grocerytv.com.

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FLIPP

Flipp is a technology platform reinventing how people plan their weekly shopping trips. Major retailers and brands in North America use the Flipp Platform to create, curate and distribute digital visual merchandising experiences and savings content to over 100 million high intent shoppers. Households use Flipp as their primary tool to decide what to buy and where to buy, saving $45 weekly on groceries, home improvement, electronics, pharmacy, apparel, and more. For more information, visit corp.flipp.com. | Flipp is a technology platform reinventing how people plan their weekly shopping trips. Over 1,600 retailers and brands in North America use the Flipp platform to create, curate, and distribute digital visual merchandising experiences and savings content to more than 100 million high-intent shoppers every week. Households rely on Flipp as their primary tool to decide what to buy and where to buy, saving an average of $45 weekly. In 2024, Flipp joined forces with Shopfully, the European leader in digital drive-to-store marketing, expanding its reach to over 400 million households across 27 global markets. Together, we are shaping the future of digital retail marketing, helping retailers and brands connect with shoppers in more meaningful, measurable, and impactful ways. For more information, visit corp.flipp.com

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Flashfood

Flashfood is an app-based marketplace that helps grocers reduce their shrink and build loyalty with their shoppers. Grocers list items in surplus or nearing their best-by date and shoppers purchase for 50% off, transacting in the app and picking their items up in-store. | Flashfood is an app-based marketplace that connects grocers with shoppers who want affordable groceries and care about reducing waste. Flashfood enables you to leverage your surplus or close-dated shrink to recover margin on food that might otherwise be lost and attract new customers who visit more often and become some of your most loyal shoppers. Flashfood partners with thousands of grocers across North America and serves a fast-growing shopper community of 1.5 million.

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Feedback Group

The Feedback Group is a leading provider of stakeholder feedback for grocery retailers and wholesalers across the U.S. As a 360-degree listening partner, solutions include employee experience surveys, customer satisfaction programs, and competitive perception surveys. Share group opportunities available with the Food Retail Alliance.

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Equinox

Equinox Payments is a leading provider of innovative, secure, and scalable payment solutions. Specializing in payment terminals, transaction security, and payment processing technologies, Equinox Payments empowers businesses of all sizes with the tools they need to stay ahead in a rapidly evolving market. With an emphasis on reliability and cutting-edge technology, Equinox Payments delivers solutions that are designed to meet the dynamic needs of merchants across industries with superior service every step of the way. Equinox terminals are always ahead of industry-required compliance and privacy regulations with respect to cardholder data. Our 50-year tenure in the payments industry, along with our commitment to client service, has earned the trust of our merchants. Businesses that use our products can operate with the confidence of knowing they are fully compliant from day one. We don’t leave any room for doubt. | Nimble, flexible and accessible: Your payments partner that’s with you every step of the way! For more than 50 years, Equinox Payments has served clients across North America. With the highest security standards and a deep understanding of each market’s unique needs, Equinox delivers a seamless, tailored point-of-sale experience with superior post-sales support. We take pride in helping you pay your way forward. Equinox Payments is a leading provider of innovative, secure, and scalable payment solutions. Specializing in payment terminals, transaction security, and payment processing technologies, Equinox Payments empowers businesses of all sizes with the tools they need to stay ahead in a rapidly evolving market. With an emphasis on reliability and cutting-edge technology, Equinox Payments delivers solutions that are designed to meet the dynamic needs of merchants across industries with superior service every step of the way. Equinox terminals are always ahead of industry-required compliance and privacy regulations with respect to cardholder data. Our 50-year tenure in the payments industry, along with our commitment to client service, has earned the trust of our merchants, grocers and partners that are fully compliant and supported from day one. Businesses that use our products can operate with the confidence of knowing they are fully compliant from day one. We don’t leave any room for doubt.

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eGrowcery

eGrowcery offers the most complete digital experience in market today. Often framed simply as “ecommerce”, eGrowcery has expanded this limited view to offer retailers a digital ecosystem that encompasess most aspects of the entire consumer experience, marrying the classic online shopping model, with the in-store capabilities and much more. Further, eGrowcery has brought forward a solution that allows retailers to offer catering, prepared foods, alcohol, hardware and other product lines through the same shopper login and experience, typically driving sales growth of 15% to 20% above competitor averages. Finally, by offering operations-friendly administrative and fulfillment tools, eGrowcery saves retailers 25% to 30% on labor when compared to similar platforms.

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DUMAC Business Systems, Inc.

DUMAC: The Independent Grocer’s Trusted Technology Partner For over 70 years, DUMAC has been a trusted partner to independent grocers across the United States. We specialize in providing comprehensive point-of-sale (POS) hardware, software, and support solutions designed to meet the unique needs of grocery retailers. Our tailored offerings empower grocers to streamline their operations, enhance the customer experience, and stay ahead in an ever-evolving market. At DUMAC, we understand that independent grocers face challenges that chain retailers do not. That’s why our innovative solutions—like RORC, our robust retail software, and RPivot, our flexible checkout lane technology—are specifically crafted to help independent grocers succeed. Whether it’s improving checkout efficiency, optimizing inventory management, or implementing Electronic Shelf Labels (ESLs) to improve pricing accuracy, our focus is on making daily operations smoother and more profitable. What sets us apart? It’s our commitment to service. The DUMAC Difference means you’re not just getting cutting-edge technology—you’re gaining a partner dedicated to your success. From planning and installation to training and ongoing support, our team ensures that every solution fits your business perfectly and evolves with your needs. This year at the NGA Show 2025, we’re excited to showcase how our solutions can transform your grocery store. Visit us at Booth#2538 to see live demonstrations, meet our team, and discover why independent grocers across the country choose DUMAC as their technology partner. Let’s explore how we can help your business thrive. | DUMAC – Retail Tech for Independent Grocers DUMAC is a third-generation, family-owned company with over 70 years of experience delivering end-to-end technology solutions for independent grocers. Our flagship POS system, RORC, is built for grocery — offering robust front-end and back-office functionality with seamless third-party integrations for everything from inventory and loyalty to fuel and payments. One of our most powerful integrations is with ShopHero, the Retail Success Platform that helps grocers compete digitally through online ordering, curbside pickup, and delivery. ShopHero’s suite includes solutions for eCommerce, master data management, customer engagement, restaurant POS, real-time data streaming, pricing intelligence, retail media, payment processing, and AI-powered analytics — all unified to help grocers grow smarter and serve customers better. With DUMAC, grocers gain a reliable, responsive technology partner that’s committed to your success — online and in-store.

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Digital Media Warehouse

Digital Media Warehouse provides solutions for POS Graphics, Outdoor Banners, Trade Show Displays, Vehicle Wraps, Window Graphics, Fine Art Reproduction, GIS and CAD applications, and any leading innovation. We have the wide format printers, software, ink supplies, wide format media, and the sales knowledge to meet any needs.

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