UpdatePromise is the all-in-one Fixed Ops solution trusted by top OEMs and dealerships nationwide to modernize the service experience. Our Consumer Experience Management System (CEMS™) streamlines every touchpoint—from AI-powered appointment scheduling to mobile check-in, digital MPIs with photo/video, real-time two-way texting, mobile payments, and more. Backed by exclusive partnerships with Toyota (SmartPath Service), Lexus (MONOGRAM Service), Hyundai and Genesis (Certified SLT Provider), and now Ford, we don’t just offer software—we deliver proven performance. Dealerships choose UpdatePromise to increase retention, boost dollars per RO, and empower teams with tools that actually work. With seamless DMS integrations, flexible customization, and expert client success support, UpdatePromise helps fixed ops teams drive measurable results and deliver the kind of service experience today’s customers expect.
Trustap
Trustap is an end-to-end transaction solution that seamlessly integrates payments, fulfilment and support into your marketplace or ecommerce store. Trustap transforms the way vehicles are bought and sold online by making transactions safer, more efficient and fully traceable. Whether you’re a marketplace, dealership, or OEM, our solutions help you generate highly qualified leads, increase sales conversions, and boost revenue, all while protecting your consumers.
techWALL®
techWALL® provides a unified, OEM-approved fixed ops platform (MBUSA, Ford, and others). Alpha Drive AI layers automotive service intelligence on top, creating an AI-driven system for scheduling, recalls, and customer engagement that improves throughput, compliance, and service revenue at scale
Solera
Solera is the global leader in vehicle lifecycle management software-as-a-service (SaaS), data and services. Serving over 280,000 global customers and partners in more than 120 countries, Solera provides a one-stop-shop solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, through four lines of business: vehicle claims, vehicle repair, vehicle solutions, and fleet solutions. Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Sustainable Estimatics for tracking emissions throughout the auto claims and repair journey. As part of Solera’s Vehicle Claims pillar, Audatex provides an end-to-end automotive claims workflow platform that leverages AI and Machine Learning technologies to generate photo-based pre-estimates in minutes, leveraging intelligent VIN identification paired with a historical, world-class data lake, capable of scaling globally for market-driven valuations. | Solera is the global leader in vehicle lifecycle management solutions, spanning automotive software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the automotive and vehicle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving, cap hpi, Autodata, and others. Solera’s solutions empower customers to succeed in the digital age by providing a one-stop platform that streamlines operations, delivers data-driven insights, and enhances customer engagement – helping clients drive sales, improve retention, and increase profit margins. Solera serves over 280,000 customers and partners in more than 120 countries. For more information, visit www.solera.com.
REPAY
Streamline AP functions, digitize vendor payments and gain operational efficiencies through next-generation payment technology from REPAY (NASDAQ: RPAY). Integrated with the leading dealer management systems, REPAY enables dealers to automate AP payments for faster invoice fulfillment, simplified reconciliation and improved vendor relationships. Industry experts deliver the advanced payment solutions of today, while anticipating and preparing for the needs of tomorrow. REPAY sets the industry standard for better business through simplified and optimized outbound payments. For more information, visit repay.com/automotive
Pinewood.AI
Established in 1981, Pinewood Technologies Group PLC (Pinewood.AI) is a leading cloud-based full-service technology provider to automotive retailers and OEMs. Pinewood.AI’s system is a market-leading automotive intelligence platform, which has been developed collaboratively with dealers and OEMs to provide secure software across sales, aftersales, accounting and CRM. With headquarters located in the UK and North America, Pinewood.AI serves a global user base spanning 36 countries and has long-standing partnerships with over 50 OEM brands.
IVSG LLC
Since 2009, IVSG LLC has been providing innovative solutions to dealers and their retail partners. IVSG will be showcasing the following key products: 1. Warranty Rate AI(WRAI)–Warranty reimbursement for labor rate and parts markup % increases driven by industry first AI platform–Results in 72 Hours vs. current dealer rates 2. Accounts Receivable Efficiency Suite (ARES)–Industry first accounts automation fully integrated with the DMS 3. Comprehensive suite of Cybersecurity and Regulatory Compliance Managed Services with unmatched unique scanning tools for unencrypted customer data and credit cards–FTC Safeguards Rule; State Data Privacy Rules; PCI Requirements Smarter Tech. Stronger Dealers! WELCOME TO INNOVATION
Intermedia
Intermedia is a cloud communications company that helps over 130,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and eight-years running J.D. Power-certified 24/7 Support (recognized for providing “An Outstanding Customer Service Experience” in Assisted Technical Support), Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.TM As a partner-first company, Intermedia goes to work for over 7,200 channel partners by empowering them to grow their businesses through both our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia’s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – and agent programs. | Intermedia is a premier cloud communications company, serving over 140,000 businesses and 7,500 channel partners globally. We eliminate the need for multiple service providers by delivering a comprehensive, AI-powered suite of tightly integrated, highly reliable, versatile, and secure applications. Our AI-driven solutions enhance productivity, efficiency, and customer care, empowering businesses to work better…from wherever. Our portfolio includes voice, video conferencing, chat, contact center, business email and productivity, business SMS, file sharing, security, archiving, and more. Intermedia Unite® keeps your dealership connected across sales, service, renewals, and more. With seamless Dealer Management System integrations and a modern cloud phone system, your team delivers faster, more personalized customer experiences—every time.