Authentic Customer Videos at Scale — Powered by AI StoryTap is the AI-powered enterprise platform that helps retailers and brands collect, curate, and publish authentic customer videos at scale. Our patented technology makes it effortless for real customers, employees, and store teams to record short, branded videos directly from their phones — no production crew needed. StoryTap automates every step, from branded templates and captioning to moderation and publishing, ensuring every video is compliant, searchable, and on-brand. With over 7,000 integrations, StoryTap connects directly to your e-commerce stack, website, Google Business Profile, and social channels to boost discoverability, engagement, and conversions. Each authentic video becomes shoppable content that fuels SEO, lifts click-through rates, and builds consumer trust — the currency that matters most in a world of AI-generated noise. Retailers and global brands like Samsung, Danone, AAA, and UCLA Health use StoryTap to scale customer storytelling, power 5-star video reviews on Google, and turn real customer experiences into high-performing marketing assets. In an era where deepfakes and ad fatigue dominate, StoryTap delivers what’s missing — genuine, human storytelling that drives performance, loyalty, and growth.
Storyblok
Storyblok is the enterprise-ready headless CMS that helps retailers move faster today while staying ready for whatever comes next. By combining flexibility for developers with an intuitive visual editor for marketers, Storyblok enables retail brands to create, manage, and scale content experiences faster than ever. From global e-commerce storefronts to omnichannel campaigns, Storyblok helps you deliver seamless, personalized customer journeys across every touchpoint; web, mobile, apps, in-store screens, and beyond. Our customers, including Adidas, T-Mobile, and Renault, use Storyblok to accelerate time-to-market, streamline operations, and drive measurable growth. Stop by booth 4161 for a coffee and discover how Storyblok can empower your teams to crush today’s goals while preparing for what’s next in retail.
Ricoh USA
Ricoh’s end-to-end workflow solutions automate and optimize business processes so retailers can reduce costs, gain efficiency, and be more competitive. We understand the investments retailers make today need to make sense for tomorrow too. This insight is central to Ricoh’s mission of making a lasting impact through modernization and automation of the retail journey. Ricoh helps retailers improve customer experience, unlock hidden efficiencies, and empower employees by streamlining operations. | For manufacturing and operations, we optimize information flow for peak performance. We recognize the critical investments in technology and infrastructure must deliver long-term value. Ricoh’s focus is on driving efficiency and resilience through modernization and automation of your operational processes. We securely connect and manage your critical data across the supply chain and provide lifecycle support for essential technologies. This enables you to maximize operational agility, streamline logistics, and ensure seamless production flow. The result: optimized manufacturing processes that improve throughput, reduce downtime, and empower your workforce with data-driven insights. | RICOH Graphic Communications helps companies grow their businesses, improve customer engagement and maximize efficiencies by focusing on profitability, cost reduction and document integrity. Our dedication to the graphic communications industry is reflected in the wealth of new technologies we bring to market. Using innovative technologies and services, we are constantly thinking ahead, innovating and devising new ways to provide value and opportunity to our customers. With cultivated knowledge and organizational capabilities nurtured over our 90-years history, we are a leading provider of digital services and information management, and print and imaging solutions that support digital transformation and optimize business performance.
pricechecker
pricechecker.ai helps retailers stay ahead by tracking competitor prices, promotions, and stock levels in real time. Our AI platform makes it easy to see how your products compare in the market, so you can adjust pricing, protect margins, and grow sales. We deliver highly accurate product matching and clear insights that save time and remove guesswork. With tools for competitor analysis, pricing intelligence, dynamic repricing, and MAP/MSRP compliance, we give retailers the information they need to make smarter decisions faster. Trusted by global retailers in FMCG, Telecom, Finance, Pharma, and Travel, pricechecker.ai tracks millions of products every day across 20+ countries.
Insider One
Insider is the end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer—with the fastest ROI, higher efficiency, and better results. Insider is trusted by more than 1,500 brands worldwide, from high-growth startups to enterprise players, who use our platform to gain a 360-degree view of each customer and build purpose-led journeys.
Firework
Firework is an end-to-end AI and video commerce platform that combines technology, content, and service to transform how brands and retailers connect, engage, and convert shoppers. Shoppers’ expectations are rising, but traditional eCommerce is struggling to keep pace. Static product pages, low engagement, and fragmented experiences limit conversion, while brands and retailers continue to face challenges creating and managing content at scale. Firework solves this by helping brands create, curate, and optimize authentic video content and smart Q&A experiences across all digital touchpoints, including D2C, retailer and marketing campaigns. Our platform then enables retailers to seamlessly deploy this content at scale across all their digital experiences. One platform. Every format. Omni-channel distribution. Hands-on customer success.
Cognira
Cognira is the leading promotion management solution provider for retailers and wholesalers, making it easy to collaborate across departments, analyze past performance and run smarter, more effective promotions. Our single promotion solution – PromoAI – leverages data science and AI to effectively manage the entire end-to-end promotion lifecycle: Promotion Planning: Streamline the management of campaigns, events, and promotions with a collaborative workflow that enhances coordination across merchandising, marketing, and supply chain. Promotion Optimization: Leverage AI driven recommendations to select the best promotion, event, and ad placements, maximizing sales and customer reach. Promotion Effectiveness: Gain insights into performance to inform strategies, improve decisions, and facilitate better funding negotiation. Vendor Collaboration: Manage trade funds, negotiate terms, and optimize promotions with AI-driven insights and automated alerts to maximize every dollar’s impact. Delivering better results for our customers: +8% Increase in promotional sales +15% Increase in margin -25% Reduction in promotional planning labor
Celerant Technology Corp.
A retail software company offering POS and ecommerce solutions to companies ranging from start ups to enterprises. | ALL-IN-ONE retail software to manage your pet shop, in-store and online. Point of sale, integrated eCommerce, coupons, promotions, ASTRO Loyalty integration, inventory/fulfillment, online marketplace integrations, BOPIS/curbside pickup, mobile shopping apps, digital marketing services & more!
Bloomreach
Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora.
Bizrate Insights
Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Our verified survey responses empower our partners by providing expert insights, using feedback to power KPIs, user-generated content (UGC) like product reviews and seller ratings, and competitive benchmarks. Understand why customers abandon your site, what they love, where they had friction, and where they plan to complete their purchase. This will help you grow revenue and increase loyalty while boosting your online reputation.