Company Category: Call-Center Technology

Zion Call Management

At Zion Call Management, we’re passionate about helping self-storage facility owners succeed. From remote management and call answering to reputation management, tenant protection, and automated payment solutions, we offer the tools you need to run your facility smoothly and keep your tenants happy. Let us make your operations easier and strengthen your customer relations. With a dedicated team by your side, the Zion Difference means being a partner you can trust to support your success every step of the way.

Read More

XPS Solutions

Since 2000, XPS Solutions has been the leader in tenant communications, delivering industry-leading call center and remote management solutions for self-storage operators. With a focus on innovation, seamless customer experiences, and proven results, we help facilities boost efficiency, drive revenue, and elevate service—because at XPS Solutions, Experience Matters.

Read More

Uniti AI

Uniti AI is the AI sales agent purpose-built for self-storage. It engages, qualifies, and books leads automatically across Email, SMS, Chat, and Voice. Uniti AI is the AI sales agent purpose-built for self-storage. Uniti plugs directly into your existing CRM and PMS. No new stack, no IT lift, just instant scale. Designed for every asset class and every language, with a sharp focus on self-storage and coworking, Uniti works like a 24/7 top-performing salesperson – minus the turnover. Built by AI + real estate operators, Uniti is creating the AI workforce powering the next generation of leasing and sales.

Read More

Truck Parking Club

Truck Parking Club’s mission is to help truckers save time and fuel by efficiently finding and reserving truck parking across the US. | Truck Parking Club is a two-sided marketplace that connects truckers looking for parking with property owners who have extra space on their properties suitable for truck parking. These locations can be warehouses, truck repair shops, tow truck companies, trucking companies, CDL Schools, self-storage companies, and more! | Truck Parking services

Read More

swivl

At swivl, we believe that exceptional customer experiences shouldn’t be a luxury reserved for large corporations with vast resources. In the self-storage industry, operators—whether overseeing a single facility or a thousand—often grapple with the challenges of meeting rising customer expectations with limited tools and personnel. Complex customer interactions, operational inefficiencies, and the inability to scale personalized service can hinder growth and customer satisfaction. That’s why swivl exists. We aim to level the playing field by making AI easy to use and accessible to businesses of all sizes. Our mission is to empower self-storage operators to overcome these hurdles through contextual and action-driven conversations that simplify and enhance customer engagement. Today, we partner with over 4,000 facilities daily, including industry leaders like Copper Safe Storage, Storage Max, Prime Storage, and StorageMart. Together, we’re redefining what’s possible in customer engagement for the self-storage industry.

Read More

SelfStorageSMS

Our automated & 2-way custom Texts cut delinquencies & post all to Notes.Never worry about overdue rent again!www.SelfStorageSMS.com

Read More

Roam

Roam is a Virtual HQ that packs the energy, presence, and velocity of a real office – without the back-to-back meetings, chat overload, and siloed isolation of remote work. It supercharges culture and productivity with 8-minute average meeting times. The Roam Super Bundle replaces Zoom, Slack, Calendly, Otter, Loom, Zoom Webinars, and more – all for $19.50/month. Roam makes remote work. | Roam is the Office of the Future where people and AIs collaborate to achieve huge productivity gains and huge savings with our 8 for 1 Super Bundle.

Read More

OpenTech Alliance and StorageTreasures.com

Enterprise-level solutions with small business service, built exclusively for self storage. Over the past 20 years, OpenTech has built a robust property technology company with a portfolio of 10+ products to provide practical solutions to tenant and operator challenges. With innovations that reset industry standards, we strive to be the best choice in Security and Access Control, Full-Service Kiosks, Online Auctions (StorageTreasures.com), SmartLocks, and Call Center solutions. Today, thousands of the world’s most successful storage brands trust OpenTech to help them connect with tenants, simplify their operation and grow their business.

Read More

Lumio Storage

Lumio is the AI workforce built exclusively for self-storage. Our AI voice agents answer every inbound call 24/7 — handling payments, gate access, rental inquiries, full move-ins, billing questions, move-out notices, and more — so your team can focus on growth instead of routine phone calls. Unlike traditional call centers or basic AI chatbots, Lumio integrates directly with your facility management software. We connect with SiteLink, StorEdge, Tenant Inc, Self Storage Manager, Quik Stor, Storganise, and others — reading your live tenant data, unit availability, and pricing on every call. When a tenant calls, Lumio already knows their account, their balance, and their unit. No generic scripts. No hold times. No voicemail. What makes Lumio different is what happens on the call. We process credit card payments on the phone — not just send a link to a portal. We handle full move-in conversations — quoting pricing, checking availability, and closing the reservation, including after hours. We send secure gate code links via text to verified tenants instead of reading codes aloud. And when AI can’t fully resolve a call, it creates a structured task with full conversation context and notifies your team in real time so they can pick up exactly where the AI left off. Every operator runs differently, and Lumio is built around that. Configure skills, escalation rules, FAQs, brand voice, and workflows at the portfolio level, then override anything at the individual facility level. One operator runs 70+ facilities with unique configurations per location, all managed from a single dashboard. The results speak for themselves. Operators using Lumio see 90%+ call deflection rates — meaning only 1 in 10 calls ever needs a human. Nearly 1 in 4 AI-captured rental leads convert to paying tenants, and when the AI handles the full move-in conversation, that number jumps to nearly 1 in 2. One facility went from zero to over $6,000 per month in new recurring revenue from after hours and overflow AI-captured leads alone. Another sees nearly half a million dollars per year in AI-attributed revenue across their portfolio. Lumio isn’t just about answering calls — it’s about giving your team leverage. The AI handles the repetitive, high-volume calls (1 in 3 calls at most facilities is someone trying to make a payment), while your staff focuses on sales, facility management, and tenant relationships. After-hours calls that used to hit voicemail now get immediate, accurate help. First-of-the-month payment surges that overwhelm call centers get absorbed without a blip. We’re trusted by Top 25 self-storage operators nationwide, from single-location independents to large multi-state portfolios. Setup takes days, not months — connect your FMS, configure your agent, and go live. Whether you’re looking to replace a third-party call center, scale your portfolio without adding headcount, or simply make sure every call gets answered, Lumio is built to do exactly that. Visit us at our booth to hear real call recordings, see the operator dashboard, and talk through what Lumio would look like for your facilities.

Read More

Examen

Examen offers a portfolio-wide management tool for your roof, pavement and HVAC assets. Our one-stop shop leverages drones and AI to digitize your entire portfolio, identify all issues across properties, generate 5-year capital and maintenance plans, secure market-leading bids, and provide day-to-day management of projects. Our solution provides real estate owners with a comprehensive management tool for their roof and pavement assets, enabling them to implement data-driven capital planning for their entire portfolio while supervising their roof & pavement assets in a single, unified dashboard.

Read More