Company Category: AI/ML (Artificial Intelligence/Machine Learning)

At LISA, we’re redefining claims settlement process with GenAI! We’re passionate about bringing cutting-edge tech to a traditional industry in a way that’s easy to adopt. How? By blending the power of artificial intelligence with human expertise. Our team is packed with tech and cybersecurity experts, plus over 15 years of insurance experience. This lets us speak your language and deliver successful project implementations. Last year, we processed over one million claims. We currently operate in Chile, Mexico, Peru, and Argentina, partnering with leading companies in each country. Let’s face it: claims settlement is the moment of truth for policyholders. Customers want fast, simple processes, but insurance companies need to balance control and profitability. Many still rely on slow, manual methods—gathering documents, extracting data, entering it into systems, and verifying policyholders. This can lead to missed regulatory deadlines. Plus, it takes a big stuff of people to handle thousands of claims, juggling tasks, schedules, and absences. And when the job is as repetitive as reading documents all day, performance declines and concentration wanes, leading to unintentional human errors in data capture Finally, we’ve observed that large corporations often face significant barriers to innovating and adopting new technologies. That’s where LISA Claims comes in—we’re turning innovation into action! We want to ensure that when sales teams bring in new clients, the happy problems, claims settlement capacity is never a bottleneck. We re settling claims in under 5 minutes from the moment documents are submitted, boosting customer satisfaction by over 40%. With high level accuracy, LISA Claims avoids overpaying, protecting your business profitability, and underpaying, minimizing complaints and administrative time. Our model is designed to prevent fraud through multiple control mechanisms embedded within the process, all before payments are made. It operates 24/7, without taking sick leave or vacations. We bring the best of AI to a real-world application, automating the claims process from start to finish. We’ve built solutions for various coverages, with a special strength in health insurance. LISA Claims is a no-code/low-code SaaS solution, easily connecting to your core systems via APIs and microservices. We take your documents and data, pull out what’s needed, and apply your business rules to process claims end-to-end—simple and fast!