Peakflo is transforming the way insurance companies run their operations by introducing intelligent AI agents that work around the clock to streamline claims, policy servicing, payouts, and vendor management. With automation at the core, insurers can eliminate bottlenecks, reduce costs, and deliver faster, more satisfying customer experiences. Peakflo Voice AI Agents for Insurance CompaniesInsurance renewals, policy updates, and routine servicing calls can eat up hours of your team’s time—time better spent on high-value tasks. Peakflo Voice AI Agents are here to change that. Our intelligent AI agents handle repetitive calls seamlessly, confirming policy information, capturing updates, and proactively reaching out to customers, all within minutes.Say goodbye to long hold times and manual follow-ups. With always-on support, your customers get immediate assistance, while your team focuses on complex cases that need human attention. The result? Faster processing, higher customer retention, and a noticeable boost in satisfaction.Scalable and cost-efficient, Peakflo Voice AI Agents allow insurance companies to manage more calls without increasing headcount. Whether it’s policy renewals, claim status updates, FNOL calls, or general inquiries, the AI agents act autonomously, ensuring accurate data capture and timely communication.With Peakflo, insurance companies can deliver proactive, reliable, and personalized service at scale, keeping customers happy and operations running smoothly. Peakflo Procure-to-Pay Automation for Insurance CompaniesPeakflo also reimagines vendor and adjuster workflows with intelligent invoice validation. Each incoming invoice is checked against adjuster rules and compliance requirements, with ninety percent processed automatically and only ten percent routed back for corrections. This dramatically reduces manual review cycles while maintaining accuracy and compliance. Onboarding new vendors becomes just as seamless, with self-service capabilities that validate documents, capture key data, and set up accounts instantly, freeing teams from repetitive administration. What You Can Achieve With PeakfloInsurance companies using Peakflo see significant improvements4X acceleration in process performance40% reduction in costs30%improvement in decision-making quality. Beyond the numbers, insurers also benefit from happier policyholders, faster claims and payouts, and scalable operations that can grow without adding proportional headcount.Peakflo integrates effortlessly with everyday insurance tools and processes, supercharging them with intelligent AI agents that continuously learn and improve. Trusted by leading insurance teams, Peakflo delivers automation that is compliant, reliable, and built to meet the unique challenges of the industry. With Peakflo, insurance leaders can finally replace manual, time-consuming processes with fast, accurate, and customer-first operations powered by AI.Learn more at https://peakflo.co/industries/insurance
Patra
Patra is a leading provider of insurance outsourcing services and AI-powered software solutions. Patra powers insurance processes by leveraging 20 years of insurance expertise with global teams and innovative technology, to support insurance organizations as they sell, deliver, and manage policies and customers. Patra’s team of over 6,500 process executives in geopolitically stable and democratic countries allows agencies, MGAs, wholesalers, and carriers to experience revenue growth, reduce operational risk, and increase organizational resilience.
Pathwork
Pathwork is an AI-native platform purpose-built to modernize life and health insurance distribution. By combining structured insurance data with predictive and generative AI, Pathwork transforms complex, manual workflows into intelligent systems—empowering brokers and carriers to underwrite, place, and retain policies faster and more accurately. Since launching in 2024, Pathwork has supported over 60 brokerages, leading insurance carriers, and analyzed more than 10,000 client cases.
PACE
Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services every year. We’re here to change that working side-by-side with some of the largest companies in the world. | Ferris Power Equipment | PACE develops innovative commercial off-the-shelf software products for preliminary aircraft and systems architecture design, which help mitigate technological risks, support investment decisions and reduce time to market. Our software’s open architecture supports the investigation of new and emerging technologies such as electric or hybrid-electric propulsion systems, which are key drivers of achieving sustainability and zero emissions in the aerospace industry.
Owl.co
Owl.co is an AI-powered Claims Intelligence solution that helps insurers process and investigate claims faster, more accurately, and more fairly. It transforms complex documents into structured data, enriches claims with external insights, and flags inconsistencies or fraud. With Owl, insurers gain precision, speed, and compliance across every claim.
OverseeAI
We were built with a clear purpose: to make AI usable, accountable, and aligned with the way P&C insurance operates today. OverseeAI gives property and casualty insurers the oversight to adopt and manage AI in production with confidence. We give business leaders line of sight into how AI is performing, the controls to govern it, and the oversight tools to ensure outcomes remain aligned with strategy. Built by insurance veterans, we recognize the realities insurers face in adopting new technology and have designed our platform to support measured, scalable AI adoption.At ITC, we are showcasing five focus areas:The OverseeAI Platform: the enterprise oversight platform for AI in insurance. Our platform gives executives visibility into AI’s impact on underwriting, claims, and product performance, embeds governance across use cases, and provides the confidence to expand into high-value areas at the right pace.Competitive Intelligence: Track competitor moves in pricing, coverages, and regulatory filings with structured, real-time insight. Product and strategy leaders gain forward-looking signals to guide expansion, defend markets, and strengthen competitive position.Portfolio Analysis: Give underwriting and executive teams a holistic view of performance and exposure across lines of business. By connecting market shifts to internal results, leaders can steer profitability, rebalance risk, and support growth strategies with measurable clarity.Submission Triage: Prioritize high-value, winnable opportunities and reduce time spent on poor fits. By focusing underwriters where they can create the most impact, carriers improve efficiency, strengthen hit rates, and keep growth aligned with strategic objectives.Reputation Intelligence: Monitor and act on shifts in market and customer perception. From claim events amplified in the news cycle to changes in sentiment, carriers gain the awareness needed to protect brand value and respond before perception turns into performance pressure.Scaling AI in insurance requires more than models. It requires oversight. OverseeAI was built to give insurers transparency, control, and the ability to measure outcomes so adoption is not just possible, but sustainable. We believe the future of insurance is not more AI for the sake of it, but AI that leaders can trust, control, and scale with confidence.
OneShield
OneShield’s SaaS platforms include enterprise-level policy management, billing, claims, rating, relationship management, product configuration, business intelligence, and smart analytics. Designed specifically for personal, commercial, and specialty insurance, our solutions support over 90 lines of business. OneShield’s clients, some of the world’s leading insurers, benefit from optimized workflows, pre-built content, seamless upgrades, collaborative implementations, and pricing models designed to lower the total cost of ownership. Our global footprint includes corporate headquarters in Marlborough, MA, with additional offices in India.
omni:us
omni:us is the market leader in agentic AI for insurance claims, proven in live production with carriers such as Allianz, AXA, MS Amlin, and AmTrust. Our Agentic Claims Specialist Suite delivers:No-Touch Automation (≈55% automation; up to 35% lower process costs)Leakage Reduction (1–3% CR improvement; +2.5% recovery)Agentic Co-Pilot (50% faster complex handling)Insurance AI Modeler (custom models live in 4–8 weeks)Insurance-native, deterministic, and fully auditable, omni:us processes 1M+ claims annually with 98%+ decision accuracy—typically live in ~90 days without replatforming.
Octo Telematics
For over 20 years, Octo has profiled 20 million drivers and holds the world’s largest IoT telemetry database, based on 610 billion kilometers of driving and over 13 million crashes detected. We have been developing integrated solutions that enable us to support our clients in leveraging opportunities offered by smart mobility and digital transformation. Using an innovative approach based on Artificial Intelligence, we have developed advanced algorithms for accident detection, driving behavior analysis, claims management, and consumption optimization. These solutions allow us to meet the needs of key markets, with a strong focus on modularity and customization. Our scalable and modular data analytics platform delivers solutions for the insurance and mobility markets, helping partner companies transform the way they manage and grow their business.