WE’RE AN INNOVATIVE, OFF-SITE CENTRAL RESERVATIONS TEAM for all types of gaming operations. We’ll answer any call for your operation: casino calls, hotel front desk calls, restaurant calls, spa calls, golf calls, and group business calls. FOR TRIBAL CASINO OPERATIONS, we offer a wonderful opportunity for younger tribal members to learn the skills needed to effectively answer calls for their own casino. We have the experience to provide the training and equipment needed for them to make an immediate positive impact, and we nurture each agent to achieve outstanding results. A DIVISION OF TRAVEL OUTLOOK, THE PREMIER HOTEL CALL CENTER™, Strong Voices offers advanced call handling skills and abilities. Our management team has more than sixty years of experience in creating an initial feeling of professionalism and courtesy in the minds of your clients, and especially for VIPs. Our agent training is simply the best in the contact center industry. TECHNOLOGY is at the forefront of how we do business and therefore how we conduct your business. By seamlessly integrating artificial intelligence, agents perform at the highest possible level. CASINO LOYALTY: The Strong Voices casino team works to drive VIP loyalty and to keep your casino’s money secure by carefully following procedures to prevent losses or breaches. And we resolve issues faster with our omnichannel platform engineered for casinos. Continual progress is ensured by scoring every call for every agent, every day.
Spotted Feather Ltd.
Native items for Continuity, gift shop, employee incentives, Elders gifts | Cultural Gifts. Continuity, Elders gifts, Gift shop
SigMar Solutions LLC
SigMar Solutions is a woman-owned and WBE, DBE, and MBE certified provider of comprehensive loyalty solutions for companies seeking to acquire and retain long-lasting customer relationships through a shared business philosophy. Our niche market involves providing well-established loyalty and rewards programs that engage employees and incentivize and reward consumers and loyalty members who expect a high-quality customer experience with individualized, relevant offers and rewards. Through our decades of industry networking and experience, we can help build and customize the perfect gifting experience tailored to your needs, big or small. From onsite bulk orders to web-based gifting with smart digital code functionality, we will partner with your team to curate the best product selection with access to hundreds of brands with a wide range of price points.
ShowNation
ShowNation provides a variety of high-end marketing products to make our clients look good and stand out to their customers. We provide cutting-edge gaming intelligence that puts the customer in the palm of your hand. Track and treat your customers with Scout.
SCA Gaming
Combining legacy promotions with cutting edge engagement tools, SCA offers fresh approaches to memorable customer experiences designed to recognize, reward and retain guests with personalized service. SCA Gaming is the most experienced promotion company in the gaming industry. In the past 26 years, SCA has led the gaming sector in the deployment of more than 20,000 promotional events worldwide and has paid out over $200 million to casino partners through risk-managed prize coverage. The SCA Gaming portfolio of customer-focused services enables operators to drive brand awareness, increase profitability and foster player loyalty. SCA’s vast library of proven promotions deliver relevant, excitement-filled content to customers.
Rymax Marketing Services, Inc.
The Power of Choice: Why Rymax’s Vast Portfolio of Brands Matters In this highly competitive industry, your loyalty rewards program must include the most desirable gifts for today’s savvy players. With the rise of social media, consumers are more informed and have higher expectations than ever before. So, ensuring that your rewards are aspirational and align with your brand’s image is essential. Rymax’s vast portfolio of brand partners and products offers hundreds of globally recognized brands, including Amazon, Apple, Big Green Egg, Bowflex, Callaway, Cuisinart, Calpak, Dyson, Gucci, Havaianas, Kate Spade, Kurt Geiger, Longines, Maui Jim, MCM, Michael Kors, Mont Blanc, OME Gear, Peepers, Rifle Paper, shortyLOVE, Solo Stove, Therabody, Tissot, Tumi, UGG, Victorinox, Viking and more. As the industry’s #1 supplier of loyalty solutions, we engage players, encourage property loyalty, and offer rewards that appeal to players at all levels and of every generation. Our approach is simple: We provide a turnkey solution all under one roof with a dedicated team, technological resources, and thousands of merchandise reward options that power all our programs. This makes us unique – understanding the target audience and offering the right product mix with a program that delivers results. We maximize business growth by engaging and motivating through branded rewards by delivering: • An unmatched portfolio of rewards from today’s most popular brands • A customizable, proprietary online platform • Program strategy, creation, and launch • Rymax owned and operated direct fulfillment to your end user • Dedicated in-house call center and support team Rymax’s award-winning programs engage and inspire players while increasing revenue. Our knowledgeable staff provides a seamless experience for your guests. Our proprietary checkout system reduces transaction times so players can quickly return to the casino floor. At Rymax, we know what motivates – you can bet on it.
ROI Promotions
ROI Promotions is a woman-owned company founded by Liz Meyer with a focus on elevating the customer experience through memorable moments. Headquartered in Phoenix, Arizona and serving Tribal and Commercial Casinos across the U.S., ROI Promotions specializes in casino player rewards and incentives. ROI Promotions creates continuity programs, VIP events and shopping sprees. Designs custom import products for marketing or hotel use along with name brand items, uniforms and apparel.
Red Rock 1 LLC
Red Rock 1, is a leading gift supplier to the casino industry. Our extensive program range meets all of your promotional needs, creating unforgettable guest experiences. Trust is the cornerstone on which every successful relationship is built. For us to be the best partner for our clients, we have to have complete confidence in every step of the process. That is where our 30 plus years of business experience, and our partners and employees on the ground in both the US and Asia, give us the assurance that we can be the partner our customers deserve and expect. | With nearly 30 years of experience in manufacturing sourcing, and distributing domestically and internationally, we pride ourselves on our direct approach. Unlike many gifting providers, we do not use trading companies or middlemen, instead our employees deal directly with the factories. By eliminating middlemen, we foster strong factory relationships that allow us to secure the best prices, and highest quality goods for our clients. We are deeply committed to working conditions and we personally inspect all factories we partner with. They must pass extensive health, safety, and quality control standards and certifications. Many of these factories have been with us since our inception, ensuring consistent quality and reliability. We never let a shipment leave a factory without a full independent inspection of the goods to ensure the quality of not only the workmanship, material quality, and packaging. Red Rock 1, is a leading gift supplier to the casino industry. Our extensive program range meets all of your promotional needs, creating unforgettable guest experiences. Trust is the cornerstone on which every successful relationship is built. For us to be the best partner for our clients, we have to have complete confidence in every step of the process. That is where our 30 plus years of business experience, and our partners and employees on the ground in both the US and Asia, give us the assurance that we can be the partner our customers deserve and expect.
Red Circle Agency
Red Circle is a Native American-owned, full-service advertising agency with extensive experience in the gaming industry. For more than 24 years, we’ve worked with over 135 Native casinos in markets across the country, including your region. We’ve developed a deep understanding of your target gamer, as well as strategies designed to differentiate your brand in the marketplace to help you reach and exceed your goals. Red Circle services include; Advertising, traditional media, digital media, Creative, brand sevelopment, photography, video production casino marketing strategy/planning and database marketing and analytics. Red Circle’s proprietary casino database marketing software has been helping casinos with direct marketing and reporting since 2011 and we’ve recently launched REEL. REEL Casino Content provides marketers with a robust book of casino specific stock photography not found anywhere else. | Red Circle is a Native American-owned, full-service advertising agency with extensive experience in the gaming industry. For more than 25 years, we’ve worked with Native casinos in markets across the country. We’ve developed a deep understanding of your target gamer, as well as strategies designed to differentiate your brand in the marketplace.